DocuSign
Sr. Product Marketing Manager - Trust
DocuSign, San Francisco, California, United States, 94199
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As Sr Product Marketing Manager - Trust you will be responsible for developing messaging, positioning enablement and GTM strategy for everything Trust and Security at Docusign. This includes shaping our narrative on the Docusign Trust Center, driving the GTM for trust-related products like Docusign Notary and enhancing the Trust components of all Docusign products. You will work cross-functionally with Product Management, Field Enablement, Sales, International Marketing, Customer Success, and Business Development.
This position is an individual contributor role reporting to the Director, Product Marketing - eSignature.
ResponsibilityDevelop compelling Trust positioning and messaging that resonates with the Docusign target audience. Collaborate with cross-functional teams to understand product features and benefits and translate technical details into customer-facing value propositionsSpeak at events and educate our internal teams about topics like data privacy, compliance, residency and moreDrive go-to-market strategies for new product launches and updatesWork closely with the sales and marketing teams to ensure alignment and effective execution of go-to-market plansConduct market research to identify industry trends, customer needs, and competitive landscapeAnalyze market data and customer feedback to refine and enhance product positioning and marketing strategiesProvide sales teams with the tools, resources, and training needed to effectively communicate product value propositions and benefitsDevelop sales collateral, presentations, and other materials to support the sales processPartner with product management to influence product development based on market insights and customer feedbackAct as a liaison between product management and other departments to ensure alignment on product strategy and goalsCreate and oversee the development of marketing content, including whitepapers, case studies, blog posts, and webinarsEstablish key performance indicators (KPIs) to measure the success of Trust marketing campaignsAnalyze and report on marketing performance, making data-driven recommendations for continuous improvementJob Designation
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
BA/BS required and 8+ years relevant experience7+ years product marketing or operations experience in the B2B SaaS spaceProven ability to understand and simplify complex, technical topics for non-technical audiencePreferred
Excellent verbal and written communication skills, and can effectively work with an international, cross-functional team to achieve success3+ years of experience working in product marketing for software products with a strong trust componentProven track record of product marketing experience including project management, enabling sales, and developing strong customer insights across segmentsSelf-starter who can accomplish projects with minimal need for supervisionHighly collaborative, enthusiastic, open, proactive, and results-drivenWage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:
California: $134,900 - $216,975 base salary
This role is also eligible for bonus, equity and benefits.
Global benefits provide options for the following:
Paid Time Off: earned time off, as well as paid company holidays based on regionPaid Parental Leave: take up to six months off with your child after birth, adoption or foster care placementFull Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employmentRetirement Plans: select retirement and pension programs with potential for employer contributionsLearning and Development: options for coaching, online courses and education reimbursementsCompassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
EEO Know Your Rights poster
#LI-Hybrid #LI-TS1
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
What you'll do
As Sr Product Marketing Manager - Trust you will be responsible for developing messaging, positioning enablement and GTM strategy for everything Trust and Security at Docusign. This includes shaping our narrative on the Docusign Trust Center, driving the GTM for trust-related products like Docusign Notary and enhancing the Trust components of all Docusign products. You will work cross-functionally with Product Management, Field Enablement, Sales, International Marketing, Customer Success, and Business Development.
This position is an individual contributor role reporting to the Director, Product Marketing - eSignature.
ResponsibilityDevelop compelling Trust positioning and messaging that resonates with the Docusign target audience. Collaborate with cross-functional teams to understand product features and benefits and translate technical details into customer-facing value propositionsSpeak at events and educate our internal teams about topics like data privacy, compliance, residency and moreDrive go-to-market strategies for new product launches and updatesWork closely with the sales and marketing teams to ensure alignment and effective execution of go-to-market plansConduct market research to identify industry trends, customer needs, and competitive landscapeAnalyze market data and customer feedback to refine and enhance product positioning and marketing strategiesProvide sales teams with the tools, resources, and training needed to effectively communicate product value propositions and benefitsDevelop sales collateral, presentations, and other materials to support the sales processPartner with product management to influence product development based on market insights and customer feedbackAct as a liaison between product management and other departments to ensure alignment on product strategy and goalsCreate and oversee the development of marketing content, including whitepapers, case studies, blog posts, and webinarsEstablish key performance indicators (KPIs) to measure the success of Trust marketing campaignsAnalyze and report on marketing performance, making data-driven recommendations for continuous improvementJob Designation
Hybrid:
Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
What you bring
Basic
BA/BS required and 8+ years relevant experience7+ years product marketing or operations experience in the B2B SaaS spaceProven ability to understand and simplify complex, technical topics for non-technical audiencePreferred
Excellent verbal and written communication skills, and can effectively work with an international, cross-functional team to achieve success3+ years of experience working in product marketing for software products with a strong trust componentProven track record of product marketing experience including project management, enabling sales, and developing strong customer insights across segmentsSelf-starter who can accomplish projects with minimal need for supervisionHighly collaborative, enthusiastic, open, proactive, and results-drivenWage Transparency
Based on applicable legislation, the below details pay ranges in the following locations:
California: $134,900 - $216,975 base salary
This role is also eligible for bonus, equity and benefits.
Global benefits provide options for the following:
Paid Time Off: earned time off, as well as paid company holidays based on regionPaid Parental Leave: take up to six months off with your child after birth, adoption or foster care placementFull Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employmentRetirement Plans: select retirement and pension programs with potential for employer contributionsLearning and Development: options for coaching, online courses and education reimbursementsCompassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Life at Docusign
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
States Not Eligible for Employment
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
Equal Opportunity Employer
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
EEO Know Your Rights poster
#LI-Hybrid #LI-TS1