Symmetry Energy Solutions LLC
Marketing and Communications Manager
Symmetry Energy Solutions LLC, Houston, Texas, United States, 77246
Symmetry Energy Solutions is a premier retail natural gas marketing and logistics company, supplying our customers with natural gas when and where they need it. We achieve this by working with natural gas producers, suppliers, and associated infrastructure owners to facilitate the efficient and economic supply of natural gas throughout the markets we serve. Symmetry is proud to provide innovative energy solutions and exceptional customer service to nearly 100,000 customers in over 30 States, supplying approximately 1 trillion cubic feet of natural gas annually.
Symmetry’s vision is to be a trusted partner who delivers reliable and innovative energy solutions.
The Company’s core values are :
Acting with
integrity . Symmetry believes in always doing the right thing for its customers, employees, and community.Embracing diversity . Symmetry encourages and supports an inclusive and diverse culture where its employees are valued and empowered.Providing quality customer service . Symmetry understands the needs of its customers and is committed to providing dependable quality service.Operating as One Team . Symmetry commits to operating as One Team focusing on the needs of its customers and the overall success of the Company as a whole.Striving for continuous improvement . Symmetry strives to be better today than it was yesterday.Symmetry Energy Solutions, LLC is owned by Energy Capital Partners (ECP). Founded in 2005, ECP is a leading investor across energy transition, electrification and decarbonization infrastructure assets, including power generation, renewables and storage solutions, environmental infrastructure and sustainability, efficiency & reliability assets.
Job Summary
The Marketing and Communications Manager will be responsible for internal & external communications and for developing and supporting marketing and branding strategies and content. Must be an excellent communicator – written, verbally, visually - and be knowledgeable about marketing, branding and communication platforms and the social media landscape.
Key Responsibilities
Partner with senior leadership to develop and execute a cohesive communications strategy that enhances the brand and reputation of the organization.Develop, evaluate, enhance and execute marketing strategies and plans to meet business objectives. Analyze customer data and research to develop and implement marketing plans that meet customer needs, identify market opportunities and enhance service delivery. Determine marketing approach, channel mix, key audiences, messages, budget and marketing ROI requirements.Oversee the content for the corporate website and intranet including content creation, development and maintenance.Develop marketing materials/collateral that clearly communicate the brand to the customer and other stakeholders.Develop content for presentations, email campaigns and other written communications for all levels of the organization.Ensure consistency of key messages across all channels.Use understanding of overall business direction, competitive intelligence and analytics, best practices, customer needs, market influencers, market opportunities, and internal core competencies to work with other stakeholders to modify and enhance product and service offerings.Monitor analytics and recommend changes to marketing and communications strategies and tactics.Behavioral Dimensions/Characteristics
Communicates clearly, effectively, timely, and persuasively, with both verbal and written communications. Possesses strong presentation skills.Exercises discretion, tact, and good judgment in dealing with internal and external stakeholders.Cultivates relationships, collaborates across boundaries, consistently demonstrates respect for all individuals, and shares information proactively to achieve goals while being fair to others.Works well with a variety of personality types.Fosters and participates successfully in a team-based environment to accomplish assignments and produce results while maintaining a high level of morale.Conducts effective meetings, including setting an effective agenda, facilitating discussion, developing consensus, and securing agreement.Applies basic project management skills to manage multiple projects, priorities, and deadlines.Adheres to company values, makes informed decisions, follows procedures, and complies with applicable laws and regulations and company policies.Makes sound decisions and solves problems with logical solutions by applying knowledge, skills, and experience.Able to liaise with senior leadership and handle sensitive issues and confidential business matters.Works with confidential information, materials, and files in an appropriate, professional, and discrete manner.Able to function innovatively, including being receptive to new ideas, approaches, and processes.Able to make decisions in a timely and effective manner.Able to work with close attention to detail, in a highly accurate manner, to produce high quality, complete and timely work and to follow through.Able to adapt quickly to changing demands and to demonstrate flexibility in the face of change or uncertainty.Able to effectively prioritize workload, balance competing priorities and quickly turn around requests in a fast-paced environment.Able to motivate self to accomplish projects and achieve goals with minimal supervision, including self-directed learning.Education/Certification/Experience
Bachelor’s degree in Communications, Journalism or Marketing Communication preferred.6-8 years of experience in communications, marketing, public relations or a related field.Excellent communication (written and verbal), presentation, copywriting and editing skills, with experience writing for a variety of voices and channels.Comprehensive experience in the energy sector with retail and/or wholesale natural gas experience is preferred.Creative mindset/innovative approach and experience in how best to communicate to various audience segments, often with competing interests and needs.Working knowledge of MS Word, Excel, PowerPoint, Outlook, Adobe, SharePoint and WordPress.Strong knowledge of Facebook, LinkedIn, X, Instagram, Google+ and other social media best practices.Proven track record using technology to support marketing and communications strategies and execution.Experience developing web content, email campaigns, and social media calendars is preferred.Physical Requirements / Working Conditions
Able to reach, grasp and move items.Able to sit, stand or walk for extended periods.Able to speak, read and understand the English language.Ability to work in a fast-paced office environment with deadlines that may require more than a 40-hours as required.Able to work indoors, in an office environment, regardless of whether open office, cubicle, or private office.Able to travel as needed, possibly overnight, to attend meetings and/or conferences.
Symmetry Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need accommodation to complete the application, please email us at recruiting@symmetryenergy.com
Symmetry’s vision is to be a trusted partner who delivers reliable and innovative energy solutions.
The Company’s core values are :
Acting with
integrity . Symmetry believes in always doing the right thing for its customers, employees, and community.Embracing diversity . Symmetry encourages and supports an inclusive and diverse culture where its employees are valued and empowered.Providing quality customer service . Symmetry understands the needs of its customers and is committed to providing dependable quality service.Operating as One Team . Symmetry commits to operating as One Team focusing on the needs of its customers and the overall success of the Company as a whole.Striving for continuous improvement . Symmetry strives to be better today than it was yesterday.Symmetry Energy Solutions, LLC is owned by Energy Capital Partners (ECP). Founded in 2005, ECP is a leading investor across energy transition, electrification and decarbonization infrastructure assets, including power generation, renewables and storage solutions, environmental infrastructure and sustainability, efficiency & reliability assets.
Job Summary
The Marketing and Communications Manager will be responsible for internal & external communications and for developing and supporting marketing and branding strategies and content. Must be an excellent communicator – written, verbally, visually - and be knowledgeable about marketing, branding and communication platforms and the social media landscape.
Key Responsibilities
Partner with senior leadership to develop and execute a cohesive communications strategy that enhances the brand and reputation of the organization.Develop, evaluate, enhance and execute marketing strategies and plans to meet business objectives. Analyze customer data and research to develop and implement marketing plans that meet customer needs, identify market opportunities and enhance service delivery. Determine marketing approach, channel mix, key audiences, messages, budget and marketing ROI requirements.Oversee the content for the corporate website and intranet including content creation, development and maintenance.Develop marketing materials/collateral that clearly communicate the brand to the customer and other stakeholders.Develop content for presentations, email campaigns and other written communications for all levels of the organization.Ensure consistency of key messages across all channels.Use understanding of overall business direction, competitive intelligence and analytics, best practices, customer needs, market influencers, market opportunities, and internal core competencies to work with other stakeholders to modify and enhance product and service offerings.Monitor analytics and recommend changes to marketing and communications strategies and tactics.Behavioral Dimensions/Characteristics
Communicates clearly, effectively, timely, and persuasively, with both verbal and written communications. Possesses strong presentation skills.Exercises discretion, tact, and good judgment in dealing with internal and external stakeholders.Cultivates relationships, collaborates across boundaries, consistently demonstrates respect for all individuals, and shares information proactively to achieve goals while being fair to others.Works well with a variety of personality types.Fosters and participates successfully in a team-based environment to accomplish assignments and produce results while maintaining a high level of morale.Conducts effective meetings, including setting an effective agenda, facilitating discussion, developing consensus, and securing agreement.Applies basic project management skills to manage multiple projects, priorities, and deadlines.Adheres to company values, makes informed decisions, follows procedures, and complies with applicable laws and regulations and company policies.Makes sound decisions and solves problems with logical solutions by applying knowledge, skills, and experience.Able to liaise with senior leadership and handle sensitive issues and confidential business matters.Works with confidential information, materials, and files in an appropriate, professional, and discrete manner.Able to function innovatively, including being receptive to new ideas, approaches, and processes.Able to make decisions in a timely and effective manner.Able to work with close attention to detail, in a highly accurate manner, to produce high quality, complete and timely work and to follow through.Able to adapt quickly to changing demands and to demonstrate flexibility in the face of change or uncertainty.Able to effectively prioritize workload, balance competing priorities and quickly turn around requests in a fast-paced environment.Able to motivate self to accomplish projects and achieve goals with minimal supervision, including self-directed learning.Education/Certification/Experience
Bachelor’s degree in Communications, Journalism or Marketing Communication preferred.6-8 years of experience in communications, marketing, public relations or a related field.Excellent communication (written and verbal), presentation, copywriting and editing skills, with experience writing for a variety of voices and channels.Comprehensive experience in the energy sector with retail and/or wholesale natural gas experience is preferred.Creative mindset/innovative approach and experience in how best to communicate to various audience segments, often with competing interests and needs.Working knowledge of MS Word, Excel, PowerPoint, Outlook, Adobe, SharePoint and WordPress.Strong knowledge of Facebook, LinkedIn, X, Instagram, Google+ and other social media best practices.Proven track record using technology to support marketing and communications strategies and execution.Experience developing web content, email campaigns, and social media calendars is preferred.Physical Requirements / Working Conditions
Able to reach, grasp and move items.Able to sit, stand or walk for extended periods.Able to speak, read and understand the English language.Ability to work in a fast-paced office environment with deadlines that may require more than a 40-hours as required.Able to work indoors, in an office environment, regardless of whether open office, cubicle, or private office.Able to travel as needed, possibly overnight, to attend meetings and/or conferences.
Symmetry Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other classification protected by federal, state, or local law. If you are an individual with a disability and need accommodation to complete the application, please email us at recruiting@symmetryenergy.com