City of Round Rock, TX
Library Associate
City of Round Rock, TX, Round Rock, Texas, us, 78682
Salary :
$39,520.00 - $43,596.80 Annually
Location :
Round Rock, TX
Job Type:
Full-Time
Job Number:
201801618
Department:
Library
Opening Date:
06/14/2024
Closing Date:
6/28/2024 11:59 PM Central
Description
Under limited supervision, the Library Associate provides excellent customer service and performs varied clerical work related to the operation in all areas of a library.
Posted range is the starting salary. Pay rate offered is based on experience.
Examples of Duties
Creates and updates library card records using a comprehensive knowledge of the various types of accounts and policies; assists users with the use of self-service technology; handles fines and refunds; disseminates accurate information to patrons; calls for backup assistance as necessary.Checks in and carts materials following safety and ergonomic guidelines.Shelves returned items and carries out shelf maintenance by ensuring that items are loaded onto shelving carts correctly; shifting items on the shelves for balance and safety; reads shelves for accurate shelving in assigned areas.Maintains unique assigned tasks including maintaining regular displays such as new books and staff picks; maintaining lost and found items and library cards; managing temporary patron hold shelf; responding to patron's basic email requests; managing reports such as trace and incomplete items.
Experience and Training
High school diploma or GED equivalency is required.
Six (6) months experience in a customer service setting required.
One year of experience in a library setting is preferred.
Demonstrated knowledge of modern office software (i.e., Microsoft Word, Outlook) required.
Knowledge of library technology and software preferred.
The City of Round Rock recognizes that everyone is concerned about financial protection - both now and for the future. Recognizing that employees are essential in the operation of an organization, the City wants to help provide our employees and their families with a measure of security through our benefit program.
Working toward that goal, the City offers security for the present and the future.
Security for the Present:* Health Plan* Dental Plan* Vision Plan* Additional Supplemental Plans (optional)
Security for the Future:* Retirement Plan* Deferred Compensation Plans
Additional Benefits:* Education Reimbursement Assistance* Clay Madsen Recreation Center Membership* Employee & Family Pool Pass (seasonal)* Round Rock Public Library Card* Medical and Dependent Day Care Reimbursement Account* Employee Assistance Program* Longevity
Leave Benefits:* Vacation* Sick* City Holidays
01
Do you have a High School Diploma or GED equivalent?
YesNo
02
How many years of customer service experience do you have?
NoneLess than six (6) months.At least six (6) months, but less than two (2) years.At least two (2) years, but less than three (3) years.At least three (3) years, but less than four (4) years.Four (4) years or more.
03
How many years of experience do you have in a Library setting?
NoneLess than one (1) year.At least one (1) year, but less than two (2) years.At least two (2) years, but less than three (3) years.At least three (3) years, but less than four (4) years.Four (4) years or more.
04
Do have experience with library technology and software?
YesNo
05
Please check any/all of the Microsoft programs you have basic knowledge of:
WordExcelOutlookTeamsI do not have experience with any of these programs.
06
This position currently works a schedule that includes evenings and weekends. Are you able to work this schedule?
YesNo
Required Question
$39,520.00 - $43,596.80 Annually
Location :
Round Rock, TX
Job Type:
Full-Time
Job Number:
201801618
Department:
Library
Opening Date:
06/14/2024
Closing Date:
6/28/2024 11:59 PM Central
Description
Under limited supervision, the Library Associate provides excellent customer service and performs varied clerical work related to the operation in all areas of a library.
Posted range is the starting salary. Pay rate offered is based on experience.
Examples of Duties
Creates and updates library card records using a comprehensive knowledge of the various types of accounts and policies; assists users with the use of self-service technology; handles fines and refunds; disseminates accurate information to patrons; calls for backup assistance as necessary.Checks in and carts materials following safety and ergonomic guidelines.Shelves returned items and carries out shelf maintenance by ensuring that items are loaded onto shelving carts correctly; shifting items on the shelves for balance and safety; reads shelves for accurate shelving in assigned areas.Maintains unique assigned tasks including maintaining regular displays such as new books and staff picks; maintaining lost and found items and library cards; managing temporary patron hold shelf; responding to patron's basic email requests; managing reports such as trace and incomplete items.
Experience and Training
High school diploma or GED equivalency is required.
Six (6) months experience in a customer service setting required.
One year of experience in a library setting is preferred.
Demonstrated knowledge of modern office software (i.e., Microsoft Word, Outlook) required.
Knowledge of library technology and software preferred.
The City of Round Rock recognizes that everyone is concerned about financial protection - both now and for the future. Recognizing that employees are essential in the operation of an organization, the City wants to help provide our employees and their families with a measure of security through our benefit program.
Working toward that goal, the City offers security for the present and the future.
Security for the Present:* Health Plan* Dental Plan* Vision Plan* Additional Supplemental Plans (optional)
Security for the Future:* Retirement Plan* Deferred Compensation Plans
Additional Benefits:* Education Reimbursement Assistance* Clay Madsen Recreation Center Membership* Employee & Family Pool Pass (seasonal)* Round Rock Public Library Card* Medical and Dependent Day Care Reimbursement Account* Employee Assistance Program* Longevity
Leave Benefits:* Vacation* Sick* City Holidays
01
Do you have a High School Diploma or GED equivalent?
YesNo
02
How many years of customer service experience do you have?
NoneLess than six (6) months.At least six (6) months, but less than two (2) years.At least two (2) years, but less than three (3) years.At least three (3) years, but less than four (4) years.Four (4) years or more.
03
How many years of experience do you have in a Library setting?
NoneLess than one (1) year.At least one (1) year, but less than two (2) years.At least two (2) years, but less than three (3) years.At least three (3) years, but less than four (4) years.Four (4) years or more.
04
Do have experience with library technology and software?
YesNo
05
Please check any/all of the Microsoft programs you have basic knowledge of:
WordExcelOutlookTeamsI do not have experience with any of these programs.
06
This position currently works a schedule that includes evenings and weekends. Are you able to work this schedule?
YesNo
Required Question