Product Communications Lead

Increase your chances of an interview by reading the following overview of this role before making an application.

Anthropic is seeking a strategic and creative Product Communications Lead to help shape the narrative around our groundbreaking AI assistant Claude and drive adoption among both enterprise and consumer audiences.

As a key member of the team, you will craft and execute a differentiated communications strategy that advances Anthropic's reputation as the leader in trusted, safe, and reliable AI. You will develop compelling messaging and content that resonates with diverse audiences, from developers and IT decision-makers to everyday consumers. By showcasing customer and partner success stories across a range of use cases, you will deepen understanding of Claude's potential and further establish Anthropic as the trusted AI leader.The ideal candidate will have a proven track record driving product communications for both B2B and B2C audiences, exceptional storytelling skills, and strong media relationships across tech and mainstream outlets. You should be highly collaborative, adaptable, and creative, and passionate about Anthropic's mission to build beneficial AI systems. You will have the opportunity to help shape the narrative around one of the most impactful technologies of our time.

If this sounds like you, we'd love to hear from you. Anthropic is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive environment for all.

Responsibilities:

Translate product, customer, partner, and research and safety stories into accessible formats for media and other audiences

Develop messaging and content to clearly communicate the value proposition and differentiated capabilities of Claude to customers, partners, and other key stakeholders

Identify and pursue creative opportunities to showcase compelling partner and customer stories that highlight the benefits of using Claude

Build strong relationships with key journalists, analysts and influencers covering the AI assistant space

Partner with Product and Marketing teams to surface insights and track metrics to inform communications strategy and campaigns

Build Anthropic’s spokesperson bench and include executives for high-profile media interviews, speaking engagements and events

Stay on top of the rapidly evolving AI landscape and proactively identify opportunities and challenges from a communications perspective

You may be a good fit if you:

Have 8+ years of experience in product communications, preferably in enterprise software, consumer technology, or AI technologies

Possess exceptional writing skills with the ability to translate complex technical concepts into clear, compelling narratives for a variety of audiences

Have strong media relations skills and experience –building lasting media relationships and placing stories in top-tier technology and business outlets

Demonstrate a proven track record developing and executing multi-channel communications campaigns that deliver against business objectives

Are highly collaborative with the ability to work cross-functionally with Product, Marketing, Sales and other teams

Bring a proactive and strategic mindset, staying ahead of industry trends and adapting plans in a fast-paced environment

Take an audience-first approach, seeking to understand their needs and tailoring communications accordingly

Are passionate about Anthropic's mission to build reliable, interpretable and steerable AI systems that benefit humanity

Deadline to apply: None. Applications will be reviewed on a rolling basis.

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