Sales/Marketing Specialist

Responsibilities:

• Develop and implement strategic sales and marketing plans to achieve company goals
• Identify and target new business opportunities through market research and analysis
• Build and maintain strong relationships with clients, ensuring customer satisfaction and word of mouth referrals
• Conduct outside sales activities, including cold calling, networking, and attending industry events and build strong professional relationships
• Collaborate with marketing teams to develop and execute marketing campaigns\
• Utilize Salesforce or other CRM tools to track sales activities, pipeline, and customer interactions
• Communicate effectively with staffing team to ensure client satisfaction
• Maintain client satisfaction through communication and client management
• Track KPI'S to better forecast what is needed and where improvement is required

Requirements:

• Proven experience in sales and marketing, preferably in the Private Duty Home Care Industry
• Strong business development skills with a track record of achieving sales targets
• Excellent communication and interpersonal skills for building relationships with clients
• Ability to build relationships with referral sources and clients to ensure repeat business
• Proficiency in using Salesforce or other CRM software for managing sales activities
• Customer service-oriented mindset with a focus on delivering exceptional experiences
• Strong account management skills to ensure client satisfaction and retention
• Ability to work independently as well as collaboratively in a team environment
• Ability to assess and build an effective Care Plan for clients using our services
• Senior Services industry experience is a plus

If you are a motivated individual with a passion for helping people and are driven to make things happen, we encourage you to apply. Join our team and contribute to our continued success! We are a growing company with many opportunities to excel!

Ability to commute/relocate:

• North Side Chicago, IL: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Compensation package:

• Bonus opportunities
• Commission pay

Schedule:

• Monday to Friday
• Weekends as needed