Telecommunications Specialist (Ops Support)

Summary This position is located in the Drug Enforcement Administration (DEA), Operational Support Division, Office of Investigative Technology, Infrastructure Support Unit. This position(s) primary purpose is to serve as an expert in the management and administration of Telecommunications Systems and Information Technology Networks, used by the Office of Investigative Technology, Operations Support Division. Responsibilities As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service. As a Telecommunications Specialist (Ops Support)your typical work assignments may include: Establishes cellular, digital, radio, satellite, and analog communications for operational support technologies (i.e. phones, mobile networks, computers) used by personnel throughout the organization, implements secure information connection protocols, tests devices prior to deployment, and responds to technical issues domestically or internationally. Represents organizations in formal matters concerning the procurement and acquisition of technologies, sufficient to advise on optimal solutions that can support a distributed communications network that provides global telecommunications services to agency operational personnel. Manages information technology applications, systems, and networks, sufficient to provide technical support and leadership for Wireless Area Networks, Satellite Communication Systems, Sensor and Access Control Systems, Remote Access, or Video Conferencing Systems, or other technology platform that facilitates the transmission of information. Provides reporting by detailing compliance violations of systems, platforms, programs, or hardware; develops infographics or other visual guides to depict network environment and proposed changes, and authoritatively instructs managers at various levels the need to modify or adapt hardware, programs, or networks to constantly changing environments for security and compliance purposes. Requirements Conditions of Employment Qualifications The Telecommunications Series, 0391, has an Individual Occupational Requirement (IOR), which must be met for this position in addition to the minimum qualification requirement. Basic Requirement Education: Undergraduate and Graduate Education: Major study -- electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position to be filled. OR Specialized Experience: Experience in evaluating, analyzing, developing, managing, or improving communications systems, procedures, and requirements that demonstrated knowledge of current developments and trends in communications concepts and technology. AND You may qualify at the GS-12 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-11 level in the Federal service or equivalent experience in the private sector, which demonstrates experience performing: (1) Configuring, installing, and/or managing telecommunications systems; (2) Integrating telecommunications equipment including radio, telephone, and/or data transmitters to support communication related to field programs; (3) Assisting in the development of telecommunications guidance or policy related to the use of radio transmissions; and (4) Applying communication site practices for the safe installation of radio systems. You may qualify at the GS-13 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-12 level in the Federal service or equivalent experience in the private sector, which demonstrates experience performing: (1) Configuring, installing, and/or managing telecommunications systems; (2) Integrating telecommunications equipment including radio, telephone, and/or data transmitters to support communication related to field programs; (3) Developing telecommunications guidance or policy related to the use of radio transmissions; and (4) Implementing and applying communication site practices for the safe installation of radio systems. Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. One year of specialized experience for this position includes: Competencies: Your qualifications will be evaluated on the basis of your level of competencies in the following areas: Oral Communication Planning and Evaluating Problem Solving Telecommunications Writing Time-In-Grade Requirement: Applicants who are current Federal employees must meet time-in-grade requirements by the closing date of this announcement (as defined in 5 CFR 300, Subpart F). Education This position requires specific coursework and/or a degree to meet the basic education requirement. You must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Your transcript(s) must clearly demonstrate the course(s) listed in the qualification requirement section. If the transcript(s) does not clearly demonstrate this you must submit a copy of the course description and/or other documentation demonstrating that the courses are equivalent. If you are claiming education as any part of your qualifications for this position, you must submit an official transcript, unofficial transcript, or a list including courses, grades earned, completion dates, and quarter and semester hours earned. Special Instructions for Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Failure to provide such documentation with your application will result in lost consideration. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information Background Investigation: To ensure the accomplishment of its mission, DEA requires each and every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully complete a background investigation (Critical-Sensitive/Top Secret, Special-Sensitive/Top Secret, or Non-critical Sensitive/Secret). This review includes financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Must be able to perform the essential duties of the position, with or without reasonable accommodation. DEA committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. EEO POLICY STATEMENT Veterans' Preference: Certain veterans are eligible to apply as a status candidate under the Veterans Employment Opportunity Act (VEOA). View Feds Hire vets for more information on veterans' preference see http://www.fedshirevets.gov/. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Interagency/Career Transition Assistance Program (ICTAP/CTAP): This program applies to Federal service employees whose positions have been deemed surplus or no longer needed, or employees who have been involuntarily separated from a Federal service position within the competitive service. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 80 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. Well-Qualified includes those applicants whose knowledge, skills, and abilities clearly exceed the minimum qualification requirements for the position. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.