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Sutter Health

Manager, Medication Prior Authorization

Sutter Health, Los Altos, California, United States, 94024


We are so glad you are interested in joining Sutter Health!Organization:PAMF-Palo Alto Medical Foundation CAD

Position Overview:Accountable for ensuring accurate and timely completion of all referrals and authorizations and acts as a resource to providers, clinical operations, and staff. Maintains department metrics and ensures that established turnaround times are adhered to. Works daily to evaluate referral volume, patient call volumes and distributes workload accordingly. Responsible for creating and maintaining workflows and documentation for the following: verifying patient eligibility, coordination of benefits, ensuring accurate insurance coverage, and determining if prior authorization is needed for physician orders. Investigates and responds to patient and provider escalations regarding inquiries and referrals not meeting turnaround standards.

Make your application after reading the following skill and qualification requirements for this position.*Hybrid Position /On-Site*

Job Description :EDUCATION:Equivalent experience will be accepted in lieu of the required degree or diploma.

Bachelor's: Business, Finance, Computer Science or related fieldCertified Pharmacy Tech Preferred

TYPICAL EXPERIENCE:

8 years recent relevant experience

SKILLS AND KNOWLEDGE:Knowledge of insurances and authorization processes.Familiarity with government billing regulations, including The Health Care Finance Administration (HCFA), Medicare, and Medi-Cal/Medicaid.Medical Terminology, familiarity of state and federal laws regarding Health Insurance Portability and Accountability Act (HIPAA).Knowledge of Microsoft Office Suite, including but not limited to Excel, Word and Power Point proficiency.Ability to effectively utilize consultative skills and maintain interpersonal relationships with the department and at all levels of the organization.Well-developed phone and customer service skills including the ability to professionally, calmly, and effectively work with all customers, including the ability to de-escalate patient and/or provider escalations.Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.Medical terminology, Current Procedural Terminology (CPT)/Healthcare Common Procedure Coding System (HCPCS)/International Classification of Diseases (ICD)-9 coding knowledge.

Job Shift :Days

Schedule:Full Time

Shift Hours:8

Days of the Week:Monday - Friday

Weekend Requirements:None

Benefits:Yes

Unions:No This position is work from home eligible.Position Status:Exempt

Weekly Hours:40

Employee Status:Regular

Number of Openings:1 Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.Pay Range is $45.74 to $68.62 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.

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