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Culture Amp

Internal Communications Lead

Culture Amp, San Francisco, California, United States, 94199


The Opportunity at Culture Amp

Are you the right candidate for this opportunity Make sure to read the full description below.This is a unique opportunity to join our Employee Experience and Internal Communications team. The Experience and Communications team is responsible for global communications, workplace/virtual experience and oversees the coordination of all our People Experience activities.

Purpose of the role

To craft and execute captivating communication initiatives for a diverse global audience, effectively conveying Culture Amp's strategic vision, core values, and top priorities. This will enable Culture Amp to communicate more effectively, improve alignment and increase productivity; ultimately leading to a workforce that is not only well-informed but also passionately engaged in our shared mission.

Once you’re in the seat, you will:

Oversee and co-ordinate our Customer Group and North American communication system, cadence and change management.

Work closely with the Customer Group Exec Team and Regional GMs

Support the delivery of our global communications strategy and calendar - All Hands, Town Halls, newsletters etc.

Partner deeply with areas of the business that require communications advice and support

Collaborate and deliver on key strategic projects across the business, through creative input, project support and/or communication advice

Advise and assist leaders across the business with communication efforts, especially across the VP and Executive levels

Support the delivery of our biggest events including our strategy roadshow, employee connection events and leadership days

Support our fortnightly ‘Tent Talk’ (All Hands), bringing employees from all regions together for the most important business and strategic updates

Help shape, own and drive the people experience activities

What You Bring to Our Camp

You are:

A creative communicator and a master of storytelling who understands what makes a good story.

Organized and reliable.

Focused and good at prioritisation. You are clear on the big picture and how everything fits together, while also being laser-focused on delivering priorities.

Someone who is comfortable operating in an exciting but highly ambiguous environment with tight deadlines. You’re able to make trade-offs to deliver a result that may not be perfect, but “good enough”.

A systems-based thinker who easily grasps complexity, loves bringing structure to chaos, and can make the complex simple.

Passionate about the value of in-person experiences and connection events

Deeply curious and passionate about people, culture and the employee experience. You are willing to ask the hard questions, experiment and bring ideas to life

You have:

Strong communication skills across a range of mediums - written, verbal, visual etc.

The ability to influence stakeholders and build strong relationships with people across an entire business.

Resourcefulness - someone who is prepared to get in and deliver work and is willing to find quick and easy solutions without always having access to design or copy support.

Experience helping teams maintain focus and execution excellence (e.g., OKR tracking, program deployment schedules, program prioritisation etc.

Experience with events

Strong written and verbal communication skills and recognize the impact of good internal communications within a scaling business.

The ability to build trust over time to establish credibility with Exec (note: we are not necessarily looking for someone with instant cred. e.g. badges/prior exp, but rather someone who can build it up by their behavioral patterns, e.g. being reasoned & reliable in delivery)

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