Mx Technologies
Customer Marketing Manager
Mx Technologies, Lehi, Utah, United States, 84043
Life at MX
We are driven by our moral imperative to advance mankind - and it all starts with our people, product and purpose. We always carry a deep sense of drive and passion with us. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow, MX is the right place for you.
Come build with us and be part of an award-winning company that's helping create meaningful and lasting change in the financial industry.
Job Summary
The Customer Marketing Manager is responsible for developing and implementing strategies to increase customer loyalty, engagement, and retention. They will work with cross-functional teams to ensure that messaging and branding are aligned and reflected across all channels.
Job DutiesBuild a world-class customer marketing program designed to increase customer engagement and improve product adoption, renewal, and expansion.Develop content strategy and drive campaign orchestration for cross-sell and upsell programs with our Sales and Customer Success teams.Partner with the revenue and product teams to create inspiring, data-driven, customer stories and case studies that show others the vision and ROI of what is possible when partnering with MX.Create compelling proof points by publishing customer use cases and obtaining permission to showcase client logos and testimonials.Monitor and track monthly gross retention and net retention rates, driving towards targets.Work cross-functionally to build internal and external relationships in order to create meaningful client success stories.Facilitate collaboration between the Revenue team and the Product Marketing team to ensure alignment in messaging and coordination of GTM efforts.Build compelling storylines for the value of MX for customer events and conferences.Requirements
Bachelor's degree in a related field or equivalent experience.Data-driven approach to metrics and results.3+ years of marketing or related experience.Google Sheets and Data analytics.Salesforce experience and reporting.Excellent communication skills and ability to exercise judgment within defined procedures and practices.Project management skills and the ability to effectively coordinate efforts across multiple stakeholders across multiple teams.
Compensation
The expected on-target earnings (OTE), which is comprised of a base salary and other forms of cash compensation, such as bonus or commissions is currently $94,500 to $113,500. This pay range is just one component of MX's total rewards package. MX takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location, skillset, peer compensation.
**Please note that this position does not accept sponsorship candidates at this time. Only US-based candidates who are authorized to work in the US without sponsorship, now or in the future, will be considered for this role.
At MX, we seek to hire candidates who drive results and achieve successful outcomes. We utilize a hybrid work arrangement style, which may require both local and remote team members to be in the office when necessary, to kick off projects, hold cross team strategy meetings, or complete key deliverables. Remote team members will travel into the office four times per year, and MX covers travel expenses associated with this requirement. Both local and remote employees can take advantage of our incredible office space with onsite perks, company-paid meals, onsite massage therapists, sports simulator, gym, mother's lounge, and meditation room.
MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to hr@mx.com.
We are driven by our moral imperative to advance mankind - and it all starts with our people, product and purpose. We always carry a deep sense of drive and passion with us. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow, MX is the right place for you.
Come build with us and be part of an award-winning company that's helping create meaningful and lasting change in the financial industry.
Job Summary
The Customer Marketing Manager is responsible for developing and implementing strategies to increase customer loyalty, engagement, and retention. They will work with cross-functional teams to ensure that messaging and branding are aligned and reflected across all channels.
Job DutiesBuild a world-class customer marketing program designed to increase customer engagement and improve product adoption, renewal, and expansion.Develop content strategy and drive campaign orchestration for cross-sell and upsell programs with our Sales and Customer Success teams.Partner with the revenue and product teams to create inspiring, data-driven, customer stories and case studies that show others the vision and ROI of what is possible when partnering with MX.Create compelling proof points by publishing customer use cases and obtaining permission to showcase client logos and testimonials.Monitor and track monthly gross retention and net retention rates, driving towards targets.Work cross-functionally to build internal and external relationships in order to create meaningful client success stories.Facilitate collaboration between the Revenue team and the Product Marketing team to ensure alignment in messaging and coordination of GTM efforts.Build compelling storylines for the value of MX for customer events and conferences.Requirements
Bachelor's degree in a related field or equivalent experience.Data-driven approach to metrics and results.3+ years of marketing or related experience.Google Sheets and Data analytics.Salesforce experience and reporting.Excellent communication skills and ability to exercise judgment within defined procedures and practices.Project management skills and the ability to effectively coordinate efforts across multiple stakeholders across multiple teams.
Compensation
The expected on-target earnings (OTE), which is comprised of a base salary and other forms of cash compensation, such as bonus or commissions is currently $94,500 to $113,500. This pay range is just one component of MX's total rewards package. MX takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location, skillset, peer compensation.
**Please note that this position does not accept sponsorship candidates at this time. Only US-based candidates who are authorized to work in the US without sponsorship, now or in the future, will be considered for this role.
At MX, we seek to hire candidates who drive results and achieve successful outcomes. We utilize a hybrid work arrangement style, which may require both local and remote team members to be in the office when necessary, to kick off projects, hold cross team strategy meetings, or complete key deliverables. Remote team members will travel into the office four times per year, and MX covers travel expenses associated with this requirement. Both local and remote employees can take advantage of our incredible office space with onsite perks, company-paid meals, onsite massage therapists, sports simulator, gym, mother's lounge, and meditation room.
MX is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to hr@mx.com.