New Balance
Studio Operations Manager, Global Content Factory
New Balance, Boston, Massachusetts, us, 02298
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.
JOB MISSION:
The Studio Operations Manager, Global Content Factory is a leader in the in-house photography studio and manager of the studio operations team. The Studio Ops Manager is responsible for overseeing all operational aspects of Content Factory, leading with communication, innovation, and creativity as top priorities; and ensuring the studio team has everything they need to deliver the highest quality work and optimum value for the Brand. As the lead for day-to-day operations, the Studio Ops Manager must be highly collaborative, have strength in team building, and drive partnership with the Creative Manager and Producer, across the creative and operations teams.
The Studio Ops Manager plays a pivotal role in ensuring the efficient and effective functioning of the studio's day-to-day operations by managing the process from intake of brief through to delivery of final assets including intake & scheduling of work, ensuring timelines are met, optimizing workflow, management of samples, producing shoots, resource management, quarterly metrics reporting & analysis, and budget & vendor/talent management. They are the main contact for project standing & readiness for the season.
MAJOR ACCOUNTABILITIES:
Partners with Creative Manager and Producer for overall studio success and ,anages Sample Management teamManages all projects and drives communications (clarifying the brief, timing expectations, etc.) with business owners, primarily in marketing and reaching across the organizationBuild & manage strong relationships with cross functional & cross departmental teamsDrives workflow, assigning priorities from photography to retouching, partnering with the creative ops team on timelines, Producers on production timing, and Associate Photography Manager for post-productionEvaluates level of effort, identifies bottlenecks and recommends solutions to streamline workflowSchedules shoots and projects in Workhorse platformTracks monthly metrics and identifies trends within the teamPartners with Creative Manager in ordering of prop equipment, set parts, and softwareManages budget while providing visibility to Creative Manager and broader leadershipFacilitates accounting and system set up for invoicing and payment to vendors, contractors, and agencies.REQUIREMENTS & QUALIFICATIONS:
5-7 years photo studio management with extensive experience team building and communicating across all levelsHigh level knowledge of post-production processes and digital asset management platformsIntermediate experience with workflows, including Mac OS, Adobe Creative Suite, file management, project managementFlexible, productivity-focused, and quick problem solver with ability to manage multiple projects simultaneouslyGood communication skills to ensure team members are aligned and clear on prioritiesExcellent ability to collaborate with team members in multiple locationsExcel, and Microsoft Suite proficient and experience with Asana, Widen, Workhorse and GlobalEdit, is a plusExpected to work from New Balance Boston Headquarters studio a minimum of 3 days per week
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Flexible Work Schedule
For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.
JOB MISSION:
The Studio Operations Manager, Global Content Factory is a leader in the in-house photography studio and manager of the studio operations team. The Studio Ops Manager is responsible for overseeing all operational aspects of Content Factory, leading with communication, innovation, and creativity as top priorities; and ensuring the studio team has everything they need to deliver the highest quality work and optimum value for the Brand. As the lead for day-to-day operations, the Studio Ops Manager must be highly collaborative, have strength in team building, and drive partnership with the Creative Manager and Producer, across the creative and operations teams.
The Studio Ops Manager plays a pivotal role in ensuring the efficient and effective functioning of the studio's day-to-day operations by managing the process from intake of brief through to delivery of final assets including intake & scheduling of work, ensuring timelines are met, optimizing workflow, management of samples, producing shoots, resource management, quarterly metrics reporting & analysis, and budget & vendor/talent management. They are the main contact for project standing & readiness for the season.
MAJOR ACCOUNTABILITIES:
Partners with Creative Manager and Producer for overall studio success and ,anages Sample Management teamManages all projects and drives communications (clarifying the brief, timing expectations, etc.) with business owners, primarily in marketing and reaching across the organizationBuild & manage strong relationships with cross functional & cross departmental teamsDrives workflow, assigning priorities from photography to retouching, partnering with the creative ops team on timelines, Producers on production timing, and Associate Photography Manager for post-productionEvaluates level of effort, identifies bottlenecks and recommends solutions to streamline workflowSchedules shoots and projects in Workhorse platformTracks monthly metrics and identifies trends within the teamPartners with Creative Manager in ordering of prop equipment, set parts, and softwareManages budget while providing visibility to Creative Manager and broader leadershipFacilitates accounting and system set up for invoicing and payment to vendors, contractors, and agencies.REQUIREMENTS & QUALIFICATIONS:
5-7 years photo studio management with extensive experience team building and communicating across all levelsHigh level knowledge of post-production processes and digital asset management platformsIntermediate experience with workflows, including Mac OS, Adobe Creative Suite, file management, project managementFlexible, productivity-focused, and quick problem solver with ability to manage multiple projects simultaneouslyGood communication skills to ensure team members are aligned and clear on prioritiesExcellent ability to collaborate with team members in multiple locationsExcel, and Microsoft Suite proficient and experience with Asana, Widen, Workhorse and GlobalEdit, is a plusExpected to work from New Balance Boston Headquarters studio a minimum of 3 days per week
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Flexible Work Schedule
For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced "Work from Anywhere" (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.