Unum
Program Manager - Content & Communications Mgmt
Unum, Portland, Maine, us, 04122
Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.
Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers.
We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.
Unum is changing, and we’re excited about what’s next. Join us.
General Summary:
Do you excel in managing complex projects and driving successful outcomes, join our team and contribute to our organizational success?
Unum is seeking a highly skilled and dynamic Program Manager to oversee multiple high-visibility projects or programs using Agile methods in a fast-paced environment. This role involves managing a significant number of parallel activities (6+), bridging both business and technical departments. The Program Manager will lead strategic, cross-functional, and cross-company initiatives, demonstrating a strong focus on solutions and delivery.
Proven experience in Document Management, Customer Communication Management, Enterprise Content Management, or digital transformation is a plus.
This is a hybrid position that requires a minimum of 2 onsite days per week.
Locations: Atlanta (Sandy Springs), GA, Chattanooga TN, Columbia, SC, or Portland, ME.
Job Specifications
Bachelor's degree required, or relevant equivalent experience
8+ years of experience in program/project management, preferably with a focus in information technology, finance,
Demonstrates program management, communication, and leadership skills on large, complex initiatives ($1M+)
Experience delivering projects related to Document Management, Customer Communication Management, Enterprise Content Management, or digital transformation is preferred
Advanced experience with Agile Methodologies
Has excellent communication skills, both written and verbal
Strong team player and able to effectively collaborate across multiple stakeholder groups
Comfortable with ambiguity and able to translate into tangible action plans.
Able to create a variety of documents, process maps, dashboards, and presentations suitable for technical, business and executive audiences using a variety of tools
Project/program management certifications like PMP, Prince2, CSM, CSPO, CSP and/or CSC are a plus
Principal Duties and Responsibilities
Plans, monitors and controls the stages of projects including delivery of products from team managers with product delivery responsibility, and ensuring project and program closure is achieved properly whilst appropriately managing the project budget.
Plans the realization of business benefit so that the success of each project can be measure retrospectively by reference to the performance of its persistent products in the business environments.
Provides leadership, direction and integration of activities across multiple teams to ensure successful execution.
Provides visibility for and coordinates dependencies across multiple teams (within and outside of assigned organization).
Identifies, proposes and initiates software process improvement activities within the organization.
Owns and drives opportunities that will have a measurable effect on operational effectiveness.
Identifies, analyzes and deploys appropriate management strategies for the risks associated with projects. Monitors risks as their proximity, likelihood and impact evolve and modifies plans for their management appropriately.
Participates in cross-departmental planning and collaboration as needed.
Builds and maintains effective working relationships with counterparts in other business and technology organizations to ensure program alignment with broader technology and business plans.
Resolves conflicts and pursues solutions that all parties can support while furthering the goals of the organization.
Manages, tracks and reports, both written and verbal program updates appropriate for various levels of stakeholders, including executive levels.
Collaborates with scrum masters, scrum of scrums or otherwise, where necessary to determine the progress of feature delivery against plans within the program and helps to remove impediments at the program level when necessary.
#LI-AD1 #LI-HYBRID #LI-MULTI ~IN1
Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$109,100.00-$213,300.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers.
We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.
Unum is changing, and we’re excited about what’s next. Join us.
General Summary:
Do you excel in managing complex projects and driving successful outcomes, join our team and contribute to our organizational success?
Unum is seeking a highly skilled and dynamic Program Manager to oversee multiple high-visibility projects or programs using Agile methods in a fast-paced environment. This role involves managing a significant number of parallel activities (6+), bridging both business and technical departments. The Program Manager will lead strategic, cross-functional, and cross-company initiatives, demonstrating a strong focus on solutions and delivery.
Proven experience in Document Management, Customer Communication Management, Enterprise Content Management, or digital transformation is a plus.
This is a hybrid position that requires a minimum of 2 onsite days per week.
Locations: Atlanta (Sandy Springs), GA, Chattanooga TN, Columbia, SC, or Portland, ME.
Job Specifications
Bachelor's degree required, or relevant equivalent experience
8+ years of experience in program/project management, preferably with a focus in information technology, finance,
Demonstrates program management, communication, and leadership skills on large, complex initiatives ($1M+)
Experience delivering projects related to Document Management, Customer Communication Management, Enterprise Content Management, or digital transformation is preferred
Advanced experience with Agile Methodologies
Has excellent communication skills, both written and verbal
Strong team player and able to effectively collaborate across multiple stakeholder groups
Comfortable with ambiguity and able to translate into tangible action plans.
Able to create a variety of documents, process maps, dashboards, and presentations suitable for technical, business and executive audiences using a variety of tools
Project/program management certifications like PMP, Prince2, CSM, CSPO, CSP and/or CSC are a plus
Principal Duties and Responsibilities
Plans, monitors and controls the stages of projects including delivery of products from team managers with product delivery responsibility, and ensuring project and program closure is achieved properly whilst appropriately managing the project budget.
Plans the realization of business benefit so that the success of each project can be measure retrospectively by reference to the performance of its persistent products in the business environments.
Provides leadership, direction and integration of activities across multiple teams to ensure successful execution.
Provides visibility for and coordinates dependencies across multiple teams (within and outside of assigned organization).
Identifies, proposes and initiates software process improvement activities within the organization.
Owns and drives opportunities that will have a measurable effect on operational effectiveness.
Identifies, analyzes and deploys appropriate management strategies for the risks associated with projects. Monitors risks as their proximity, likelihood and impact evolve and modifies plans for their management appropriately.
Participates in cross-departmental planning and collaboration as needed.
Builds and maintains effective working relationships with counterparts in other business and technology organizations to ensure program alignment with broader technology and business plans.
Resolves conflicts and pursues solutions that all parties can support while furthering the goals of the organization.
Manages, tracks and reports, both written and verbal program updates appropriate for various levels of stakeholders, including executive levels.
Collaborates with scrum masters, scrum of scrums or otherwise, where necessary to determine the progress of feature delivery against plans within the program and helps to remove impediments at the program level when necessary.
#LI-AD1 #LI-HYBRID #LI-MULTI ~IN1
Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$109,100.00-$213,300.00
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum