Email Marketing Manager

Top Stack has been retained by a distribution company in Philadelphia that is looking for an Email Marketing/Operations Manager. The position is full-time and operates in a hybrid schedule.Responsibilities:Working with supplier sales reps to communicate strategy, results, and next steps for suppliers who purchased Email Express ads.Managing a team of four, conducting staff reviews (annual and ongoing performance feedback), interviewing and selecting candidates, and training department personnel. Prior management experience required.Providing recommendations for improving internal processes, developing new technologies, and grow relationships with current third-party vendors. Working with Executive Director to create guidelines and develop training documentation as needed.Assisting in the development of goals and benchmarks for Email Express, Trigger Marketing, Social, and Local Listings, as well as any new products that may be offered.Managing the day-to-day performance and reporting efforts across all Email Express products.Managing daily, weekly, and monthly reporting. Share findings while tracking overall channel performance to identify trends and make recommendations for improving all email marketing initiatives.Working with Email Marketing Coordinators to troubleshoot issues and ensure email deliverability by enforcing deadlines for material solicitations.Working with internal development team to implement and test system improvements as needed.Communicating with Supplier and Distributor Sales Management when issues impact deliverability or client ROI.Qualifications:Bachelor's degree in marketing, advertising, communications, or related field.Prior management or supervisory experience required.5 years working experience in a digital advertising or marketing role required.Intermediate level in Microsoft suite: Word, Outlook, Access, and PowerPoint.Basic HTML and graphic knowledge are a plus.