Harvard University
Marketing Coordinator, University Planned Giving
Harvard University, Cambridge, Massachusetts, us, 02140
66433BRAuto req ID:66433BRJob Code:402042 Publications Coordinator Department Office Location:USA - MA - Cambridge Business Title:Marketing Coordinator, University Planned GivingSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :055Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:
2 years of related experience.
Solid computer skills in a PC and network environment, working knowledge of Microsoft Word, Excel, and Outlook, with the ability to master new software applications and technologies.
Strong organization and time management skills
Strong attention to detail
The ability to work occasional evening and weekend hours.
Additional Qualifications and Skills:
Experience with a CRM, or other experience handling and analyzing large customer/donor data sets, is preferred.
Capable of multitasking and prioritizing projects while maintaining high standards of accuracy and quality under pressure and meeting project deadlines.
Exceptional written and verbal communication and customer service skills, and the ability to comprehend and summarize detailed and complex donor data to help inform fundraising and marketing strategies.
Ability to maintain confidentiality, exercise sound professional judgment, and possess a strong commitment to client service.
Must be professional, enthusiastic, collaborative, motivated to learn, flexible to change, self-motivated, and able to work effectively with people from different backgrounds and experiences.
Strong interest in higher education and fundraising, and experience in marketing, journalism, public relations, or another communications field, is a plus.
Additional Information:
This position requires a 3 month orientation and review period.
Please include a cover letter with your application.
To learn more about the AA&D team, please visit our Careers site at https://alumni.harvard.edu/careers
To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at https://dib.harvard.edu/.
Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.
COVID 19 Vaccination Information: The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.Department:Alumni Affairs and DevelopmentPre-Employment Screening:Identity Job Function:Alumni Affairs and Development, CommunicationsPosition Description:
Support the Senior Associate Director of Marketing in the execution of marketing strategies to secure new leads for planned gifts. These strategies may include direct mail appeals, email marketing, social media, print/digital advertisements, events, and more. Work with the Senior Associate Director to measure the success of each tactic and adapt strategies as needed.
Facilitate data requests to develop mailing and email lists for targeting marketing efforts, under the direction of the Senior Associate Director.
Collaborate with University Planned Giving Development Assistants and fundraising teams across the University to track new leads and confirmed gifts, measuring the success of marketing efforts. Manage a budget tracker for marketing-related projects.
Input data into Alumni Affairs and Developments’ customer relationship manager (CRM), Advance, from marketing efforts and provide other data entry support for frontline fundraisers as needed.
Assist with University Planned Giving events, which may include staffing in-person or virtual events, drafting briefings for senior leaders and faculty speakers, and tracking attendee responses and feedback, together with the events team.
Support the Senior Associate Director of Marketing and the Executive Director of University Planned Giving in creatively leveraging available reporting tools, software, and data analysis to develop comprehensive fundraising and marketing strategies for alumni and donors, and demonstrate the impact of University Planned Giving. Manage routine data pulls and reporting and provide data analysis as needed.
Cultivate favorable relationships and work closely with colleagues in research, operations, content strategy, creative services, events, donor relations, and other Planned Giving teams cross the University to successfully facilitate marketing and data analysis projects, representing the University Planned Giving team professionally and positively.
Together with the Senior Associate Director of Marketing, help raise the profile of University Planned Giving within the University Development Office and throughout School fundraising offices, through internal communications, trainings, and resources, to further establish University Planned Giving as an expert resource for all frontline fundraisers. This may include updating the employee intranet; managing University-wide Teams channels; scheduling webinars or in-person trainings for staff; sharing donor success stories and resources with fundraisers via email, meetings, or the intranet; and more.
Work independently and as part of a team in a dynamic work environment, in a manner consistent with organizational values of respect, inclusion, trust, transparency, growth mindset, and excellence. Juggle multiple and changing priorities, as needed, to support the goals of the University Planned Giving team.
Through professional development opportunities, stay up-to-date on trends in planned giving, marketing, and fundraising .
Existing knowledge of planned giving is not required for this role.
School/Unit:Alumni Affairs and Development EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:Alumni Affairs and Development (AA&D)
Alumni Affairs and Development is a dedicated team supporting Harvard’s advancement activity through front-line fundraising, alumni and volunteer engagement, technology, prospect management and research, business process, events, communications, and many other areas.
Our goal is to create an environment of respect that leverages the many talents, perspectives, and experiences of our employees; to deliver the strongest possible results by incorporating diverse perspectives into our daily work; and to make AA&D a great place to work for everyone. We strive to live our values of respect, inclusion, trust, collaboration, continuous improvement and innovation; and open communication and effective information sharing in our daily interactions and our work.
AA&D is comprised of the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, the Harvard Alumni Association (HAA), and the Office of the Vice President (OVP).
Reporting to the Senior Associate Director of Marketing in University Planned Giving (UPG), within the University Development Office, the Marketing Coordinator will work with fundraising and administrative colleagues to manage donor and prospect data, coordinate marketing efforts and lead tracking, and liaise with planned giving teams and fundraisers across the University, to support planned giving fundraising success University-wide.Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-JP1Work Format Details:This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
2 years of related experience.
Solid computer skills in a PC and network environment, working knowledge of Microsoft Word, Excel, and Outlook, with the ability to master new software applications and technologies.
Strong organization and time management skills
Strong attention to detail
The ability to work occasional evening and weekend hours.
Additional Qualifications and Skills:
Experience with a CRM, or other experience handling and analyzing large customer/donor data sets, is preferred.
Capable of multitasking and prioritizing projects while maintaining high standards of accuracy and quality under pressure and meeting project deadlines.
Exceptional written and verbal communication and customer service skills, and the ability to comprehend and summarize detailed and complex donor data to help inform fundraising and marketing strategies.
Ability to maintain confidentiality, exercise sound professional judgment, and possess a strong commitment to client service.
Must be professional, enthusiastic, collaborative, motivated to learn, flexible to change, self-motivated, and able to work effectively with people from different backgrounds and experiences.
Strong interest in higher education and fundraising, and experience in marketing, journalism, public relations, or another communications field, is a plus.
Additional Information:
This position requires a 3 month orientation and review period.
Please include a cover letter with your application.
To learn more about the AA&D team, please visit our Careers site at https://alumni.harvard.edu/careers
To learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at https://dib.harvard.edu/.
Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.
COVID 19 Vaccination Information: The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.Department:Alumni Affairs and DevelopmentPre-Employment Screening:Identity Job Function:Alumni Affairs and Development, CommunicationsPosition Description:
Support the Senior Associate Director of Marketing in the execution of marketing strategies to secure new leads for planned gifts. These strategies may include direct mail appeals, email marketing, social media, print/digital advertisements, events, and more. Work with the Senior Associate Director to measure the success of each tactic and adapt strategies as needed.
Facilitate data requests to develop mailing and email lists for targeting marketing efforts, under the direction of the Senior Associate Director.
Collaborate with University Planned Giving Development Assistants and fundraising teams across the University to track new leads and confirmed gifts, measuring the success of marketing efforts. Manage a budget tracker for marketing-related projects.
Input data into Alumni Affairs and Developments’ customer relationship manager (CRM), Advance, from marketing efforts and provide other data entry support for frontline fundraisers as needed.
Assist with University Planned Giving events, which may include staffing in-person or virtual events, drafting briefings for senior leaders and faculty speakers, and tracking attendee responses and feedback, together with the events team.
Support the Senior Associate Director of Marketing and the Executive Director of University Planned Giving in creatively leveraging available reporting tools, software, and data analysis to develop comprehensive fundraising and marketing strategies for alumni and donors, and demonstrate the impact of University Planned Giving. Manage routine data pulls and reporting and provide data analysis as needed.
Cultivate favorable relationships and work closely with colleagues in research, operations, content strategy, creative services, events, donor relations, and other Planned Giving teams cross the University to successfully facilitate marketing and data analysis projects, representing the University Planned Giving team professionally and positively.
Together with the Senior Associate Director of Marketing, help raise the profile of University Planned Giving within the University Development Office and throughout School fundraising offices, through internal communications, trainings, and resources, to further establish University Planned Giving as an expert resource for all frontline fundraisers. This may include updating the employee intranet; managing University-wide Teams channels; scheduling webinars or in-person trainings for staff; sharing donor success stories and resources with fundraisers via email, meetings, or the intranet; and more.
Work independently and as part of a team in a dynamic work environment, in a manner consistent with organizational values of respect, inclusion, trust, transparency, growth mindset, and excellence. Juggle multiple and changing priorities, as needed, to support the goals of the University Planned Giving team.
Through professional development opportunities, stay up-to-date on trends in planned giving, marketing, and fundraising .
Existing knowledge of planned giving is not required for this role.
School/Unit:Alumni Affairs and Development EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:Alumni Affairs and Development (AA&D)
Alumni Affairs and Development is a dedicated team supporting Harvard’s advancement activity through front-line fundraising, alumni and volunteer engagement, technology, prospect management and research, business process, events, communications, and many other areas.
Our goal is to create an environment of respect that leverages the many talents, perspectives, and experiences of our employees; to deliver the strongest possible results by incorporating diverse perspectives into our daily work; and to make AA&D a great place to work for everyone. We strive to live our values of respect, inclusion, trust, collaboration, continuous improvement and innovation; and open communication and effective information sharing in our daily interactions and our work.
AA&D is comprised of the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, the Harvard Alumni Association (HAA), and the Office of the Vice President (OVP).
Reporting to the Senior Associate Director of Marketing in University Planned Giving (UPG), within the University Development Office, the Marketing Coordinator will work with fundraising and administrative colleagues to manage donor and prospect data, coordinate marketing efforts and lead tracking, and liaise with planned giving teams and fundraisers across the University, to support planned giving fundraising success University-wide.Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-JP1Work Format Details:This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.