Bank of America Corporation
Academy Design Consultant I - Global Commercial Banking/ Global Payments Solutio
Bank of America Corporation, Newark, NJ
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for building Academy programs that are often lower in complexity and creating job task analysis, learning maps, learning pathways, curriculum builds, and modifications. Key responsibilities include partnering with Academy teammates and Line of Business (LOB) partners to drive performance improvement, readiness initiatives, participation in governance and program management, and maintaining project tracking systems. Job expectations include working on multiple priorities simultaneously, and the ability to propose, design, and build solutions.
The Academy Design Consultant will be responsible for building components of new to role, in role and mastery Academy programs. The consultant is responsible for working on multiple programs and priorities simultaneously, including program design, analysis, deliverables, communications and deployment. The ideal candidate will demonstrate a strong combination of strategic thinking, tactical planning and project management skills along with the ability to complete analysis, design & build resources and prioritize multiple tasks. The role requires the ability to develop strong partnerships and drive extensive coordination with business partners
This role will support the Global Commercial Banking and/or Global Payments Solutions organization by developing and maintaining Academy programs.
Required Qualifications:
Desired Qualifications:
Skills:
Shift:
1st shift (United States of America)
Hours Per Week:
40
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for building Academy programs that are often lower in complexity and creating job task analysis, learning maps, learning pathways, curriculum builds, and modifications. Key responsibilities include partnering with Academy teammates and Line of Business (LOB) partners to drive performance improvement, readiness initiatives, participation in governance and program management, and maintaining project tracking systems. Job expectations include working on multiple priorities simultaneously, and the ability to propose, design, and build solutions.
The Academy Design Consultant will be responsible for building components of new to role, in role and mastery Academy programs. The consultant is responsible for working on multiple programs and priorities simultaneously, including program design, analysis, deliverables, communications and deployment. The ideal candidate will demonstrate a strong combination of strategic thinking, tactical planning and project management skills along with the ability to complete analysis, design & build resources and prioritize multiple tasks. The role requires the ability to develop strong partnerships and drive extensive coordination with business partners
This role will support the Global Commercial Banking and/or Global Payments Solutions organization by developing and maintaining Academy programs.
Required Qualifications:
- 3+ years experience in a training development and content design role
- Excellent interpersonal and relationship management skills to build and maintain credibility and influence with teammates and stakeholders across a complex matrix environment
- Able to aggregate multiple sources of information and details to communicate a high level story quickly, succinctly and effectively
- Strong organizational/project management skills with ability to prioritize work, manage complexity and deliver solutions on tight deadlines
- Strong written, oral and active listening communication skills, including ability to drive consensus among partners
- Solutions focused, positive and resilient with the ability to overcome obstacles and challenges and remain agile to changing business needs and priorities
- Demonstrated problem solving, strong follow-up skills and ability to escalate and gain resolution as needed
- Proficiency in day-to-day risk identification and mitigation, and ability to communicate and reinforce the bank's risk culture
Desired Qualifications:
- Demonstrated experience within Global Commercial Banking and/or Global Payments Solutions
- Previous experience in building and maintaining learning programs
- Instructional design experience and ability to create innovative learning solutions using various modalities
- Bachelor's Degree or equivalent work experience
Skills:
- Learning Design and Development
- Prioritization
- Process Design
- Program Management
- Relationship Building
- Business Process Analysis
- Customer and Client Focus
- Policies, Procedures, and Guidelines Management
- Process Management
- Process Simplification
- Attention to Detail
- Written Communications
Shift:
1st shift (United States of America)
Hours Per Week:
40