Social Media Community Manager

Date Posted: 08/1/2024Hiring Organization: Rose InternationalPosition Number: 468507Job Title: Social Media Community ManagerJob Location: Mountain View, CA, USA, 94043Work Model: HybridShift: 2-3 days/week onsiteEmployment Type: TemporaryEstimated Duration (In months): 13Min Hourly Rate($): 40.00Max Hourly Rate($): 48.00Must Have Skills/Attributes: Digital Media, Social Media, Writing SkillsJob DescriptionOnly qualified Social Media Community Manager candidates located near the Mountain View, CA area to be considered due to the position requiring an onsite presenceRequired Skills:• Expert in social media usage, platforms, and community management best practices• Minimum 2 years’ experience in a community management or similar role• Skilled writer with experience across a diverse portfolio of brands and channels• Experience publishing across all major social media platforms for a brand• Ability to identify and track relevant community KPIs• Excellent communication skillsSocial Media Community Manager Responsibilities:• Bring a strategic focus to our community management discipline, ensuring insights from the community are driving strategic decisions over time• Set new standards and further enhance best practices uniquely tailored to Client channels and strategic objectives• Manage the social channels for a company executive, including posting, monitoring and engaging their behalf• Draw out key insights from top-performing content, platform trends, and customer conversation themes• Conceptualize and optimize content accordingly• Ensure that relevant team members are getting the information they need, keeping a close watch on the frontline to provide a constant feedback loop between our customers and Client teams• Behave as our customers number one advocate• Serve as the eyes and ears of the organization to deliver customer-first responses and solutions• Drive employee advocacy through our Digital Ambassador program• Leverage social listening to inform strategy based on whats being discussed, and provide voice of consumer reporting during times of crisisOnly those lawfully authorized to work in the designated country associated with the position will be considered.Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.Benefits:For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.California Pay Equity:For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations website here.Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).