Aisera
Marketing Program Manager
Aisera, Palo Alto, California, United States, 94306
What We Do: AI Service Management (AISM):
Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, California and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.The Team:We are a small but passionate team of 100+ based in the Bay Area. Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.The Role:As our Marketing Program Manager, you will play a major role in helping the Marketing team with growing Aisera on a global level. You will be responsible for deploying Aisera news, announcements, partnerships, project updates, press, articles, and more, to all of our social media platforms. You will also be tasked with ensuring the Aisera is in front and center at all major and relevant conferences and events. You'll work with every department and directly impact growth.What you’ll do:Contribute to social media content creation and scheduling, third party contributors, as well as online discourseIdentify market opportunities through research, analytics, and industry observanceIdentify, track, and maintain a global conferences and events calendar for the crypto/blockchain industry, but also academic, developer hackathons, and so onCoordinate planning, operations, and logistics for sponsorship opportunitiesPlan and coordinate "side events" that happen outside of the official conference purview, such as mini hackathons, mixers & happy hours, workshops, or dinnersLiaise with internal teams, such as Sales, Product, Engineering and RecruitingLiaise with external teams and contractors to ensure project accuracy and completionHelp plan around events, from (co-) hosted hackathons to conference sponsorshipsCreate marketing and ecosystem (sales) materialsEdit website content and manage blogsAssist with team related operations, including team meetings, and other miscellaneous tasksEnsure our internal processes are executed with efficiency and qualityPossible travel for events and internal meetupsRequirements:2-3 years experience in AI or tech space1-2 years social media management and content creationEvent management experience a definite assetStrong organizational and planning skills •Excellent writing skills, with examples to show (social media and longer form) •Excel in a fast-paced environment with distributed teamsSolid understanding of AI marketing trends and strategyStrong, passionate belief in the AI spaceBenefits of Aisera-Fun place to work-Demanding job-Great team-Great opportunity-Medical, dental, and vision benefits-Holidays and flexible PTO-Paid family leave-401(k) plan-Stock Options-Employment Assistance Program
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Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.Aisera offers the world's first AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful by offering consumer-like self-service resolutions to users. Aisera fast tracks the digital transformation journey with user and service behavioral intelligence that drives end-to-end automation of tasks, actions, and business processes. Aisera is a top-tier, VC-funded startup headquartered in Palo Alto, California and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.Aisera has received numerous recognitions, including the following: Forbes AI50; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Aragon Research Hot Vendor; TiE50 Startup Award; and Silicon Review 50 Most Admired Companies.The Team:We are a small but passionate team of 100+ based in the Bay Area. Aisera’s seasoned founding team has led companies through several prior successful startups and acquisitions. We give our employees a lot of responsibility and ownership of their work, and we hire people from a very wide range of backgrounds and experience. Our team members operate with a high degree of empathy for our customers and each other.The Role:As our Marketing Program Manager, you will play a major role in helping the Marketing team with growing Aisera on a global level. You will be responsible for deploying Aisera news, announcements, partnerships, project updates, press, articles, and more, to all of our social media platforms. You will also be tasked with ensuring the Aisera is in front and center at all major and relevant conferences and events. You'll work with every department and directly impact growth.What you’ll do:Contribute to social media content creation and scheduling, third party contributors, as well as online discourseIdentify market opportunities through research, analytics, and industry observanceIdentify, track, and maintain a global conferences and events calendar for the crypto/blockchain industry, but also academic, developer hackathons, and so onCoordinate planning, operations, and logistics for sponsorship opportunitiesPlan and coordinate "side events" that happen outside of the official conference purview, such as mini hackathons, mixers & happy hours, workshops, or dinnersLiaise with internal teams, such as Sales, Product, Engineering and RecruitingLiaise with external teams and contractors to ensure project accuracy and completionHelp plan around events, from (co-) hosted hackathons to conference sponsorshipsCreate marketing and ecosystem (sales) materialsEdit website content and manage blogsAssist with team related operations, including team meetings, and other miscellaneous tasksEnsure our internal processes are executed with efficiency and qualityPossible travel for events and internal meetupsRequirements:2-3 years experience in AI or tech space1-2 years social media management and content creationEvent management experience a definite assetStrong organizational and planning skills •Excellent writing skills, with examples to show (social media and longer form) •Excel in a fast-paced environment with distributed teamsSolid understanding of AI marketing trends and strategyStrong, passionate belief in the AI spaceBenefits of Aisera-Fun place to work-Demanding job-Great team-Great opportunity-Medical, dental, and vision benefits-Holidays and flexible PTO-Paid family leave-401(k) plan-Stock Options-Employment Assistance Program
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