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TikTok

TikTok Shop - Senior Product Manager, Seller Promotion Tools

TikTok, Seattle, WA


Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Our ideal candidate will have a passion to understand the interplay of our different pricing and promotional strategies to fuel Seller growth. You are responsible for defining and driving our product roadmaps. You will work with operations, data-engineers and R&D teams to identify new features and projects.

As the promotion tools product manager, you must analyze the potential customer and financial implications, select the most promising ideas, prioritize them and create a cohesive roadmap. You will also evangelize new features for our Sellers, working to accelerate their adoption, track the impacts, and communicate results with senior leaders. If you are obsessed with building technical solutions that uses data to solve complex business problems, this may be the role for you

Responsibilities

- Ownership of all Seller Promotion Tools (coupon, deals, bundles etc) and lead initiatives to grow adoption of existing Promotion tools amongst Sellers and identify improvement levers (e.g. traffic, selection, etc.).
- Responsible for discovering and building new Seller Promotion products from different seller/market segments, and focusing on providing the best conversion and satisfaction rate amongst Sellers.
- Lead cross-functional projects that help evolve our platform capabilities and break through operating constraints to support a constantly evolving payment ecosystem.
- Advocate for quality engineering solutions and architectural designs, and strike a healthy balance between system scalability and localization.
- Work with leaders in other geographies to ensure we scale winning US strategies, products, features, benefits and partnerships around the world.

Qualifications

- BS/BA degree or equivalent years of experience.
- 5+ years of product management in either e-commerce, or internet advertising and other PLG companies.
- Ability to use hard data and metrics to back up feature and customer segment recommendations.
- Self-starter and can do product planning and prioritization of critical global initiatives. Conceptualize and drive projects globally with opposing priorities, multiple partners, and quick timelines, and carry out independently under time constraints and meet deadlines.
- Excellent data analytical, and study skills to identify business opportunities. Build consensus among teams and influence decision-making within leadership. Ambitious with achieving, and strong sense of ownership and accountability with impeccable follow-through.

Preferred qualification

- Previous experience working on Deals and Promotional tools.
- Advanced knowledge of product pricing, merchandising and/or retail math.
- Previous experience working with sellers and brands, strong interest in retail is a plus.
- Familiarity with social commerce and/or live shopping.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [redacted].