Numotion
Executive Director of Human Centered Design
Numotion, Oconomowoc, Wisconsin, United States, 53066
EXECUTIVE DIRECTOR, HUMAN-CENTERED DESIGN - REMOTE
Want to apply Read all the information about this position below, then hit the apply button.SUMMARY
The Executive Director, Human-Centered Design will help build a high functioning, high impact innovation practice in close partnership with key functional partners who will aid in the development of the practice. The ideal candidate will have substantial design expertise and the ability to both strategize and execute service design, end-user research, insight synthesis, prototype development/iteration, product/service blueprinting and the application of human-centered design methodologies.
Executes design strategies in support of clinical innovation
Collaborates with the Vice President, Clinical Innovations, and other senior-level leaders to define and execute innovation strategy to deliver high value and quality clinical outcomes for patients
Partners in the development of end-user research strategy using human-centered design methodology, assists in overseeing and managing end-to-end design projects
Develops and applies end-user research approaches appropriate for specific innovation initiatives, including choice of research typology, approach to end-user recruitment and end-user research guide creation
Coordinates and/or assists in the production of supporting visual design concepts.
Surfaces and synthesizes insights which serve as inputs into service and clinical product design
Leads prototyping and concept evolution, translating insights into design principles supporting the maturation and delivery of effective solutions
Applies service blueprinting and co-creates product and innovation roadmaps
In partnership with Rogers Operating System (ROS) Deployment Leads, design and executes iterative prototype testing and pilots
Assists in quantifying and articulating the value of prototypes, pilots, clinical products, and innovations
Demonstrates design leadership and effective co-management of cross-functional teams
Cultivates and develops effective partnerships internally and externally across the organization, including partnership with Executive, Operations, Clinical Technology Services (CTS), Research, Data Analytics, ROS and other leadership
REQUIREMENTS:
Bachelor’s Degree in related field required
Master’s degree or higher in related field preferred
8+ years of experience with working in innovation, human-centered design, product/ program development, experience/service design, or customer experience design
3+ years of leadership experience, preferably within healthcare or related industries
Excellent communication skills, customer focus, proficiency, leadership ability, and professional integrity
Self-starter attitude; comfortable with working independently
Electronic medical record software experience, with Cerner
Strong proficiency in Adobe, Adobe Creative Suite, Microsoft Office Products and Miro.
Ability to work quickly and effectively in a fast-paced detail-oriented environment while adhering to deadlines
BENEFITS:
Comprehensive benefits package (medical, dental, vision, etc.) for positions of 30 hours or more per week.
Childcare reimbursement offered for positions of 20 hours or more per week.
Gainshare bonus based on company goals.
401k with matching contribution that is fully vested from day 1.
Loan relief, tuition reimbursement and scholarship opportunities.
ABOUT ROGERS BEHAVIORAL HEALTH
Rogers Behavioral Health is a nationally recognized, not-for-profit provider of highly specialized psychiatric care. Rogers offers evidence-based treatment for children, teens, and adults with OCD and anxiety, addiction, depression and other mood disorders, eating disorders, trauma, and PTSD. Backed by more than a century of experience, Rogers is leading the way on measurement-based care and use of clinical outcomes.Rogers provides residential care and has three inpatient facilities located in southeastern Wisconsin. Rogers also offers outpatient services in a growing network of communities across the U.S.
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The System also includes Rogers Behavioral Health Foundation , which supports patient care, programs, and research; and Rogers InHealth , an initiative that works to eliminate the stigma of mental health challenges. For more information, visit rogersbh.org .
EOE/MFDV
Required Skills Required Experience
* Ability to operate a motor vehicle and maintain personal insurance* Capability to navigate over urban, suburban, and rural areas* Fluency in verbal and written English* Physical ability to move equipment and interact with clients and equipment in various environments* Ability to routinely carry/lift items up to 25 pounds and occasionally up to 50 pounds* Proficiency in climbing ladders and crawling in attics* Knowledge of tools and equipment related to lift installations and repairs* Strong interpersonal skills for client interaction and team collaboration* Attention to detail and adherence to safety guidelines and standards* Willingness to undergo drug testing as per company policy
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Want to apply Read all the information about this position below, then hit the apply button.SUMMARY
The Executive Director, Human-Centered Design will help build a high functioning, high impact innovation practice in close partnership with key functional partners who will aid in the development of the practice. The ideal candidate will have substantial design expertise and the ability to both strategize and execute service design, end-user research, insight synthesis, prototype development/iteration, product/service blueprinting and the application of human-centered design methodologies.
Executes design strategies in support of clinical innovation
Collaborates with the Vice President, Clinical Innovations, and other senior-level leaders to define and execute innovation strategy to deliver high value and quality clinical outcomes for patients
Partners in the development of end-user research strategy using human-centered design methodology, assists in overseeing and managing end-to-end design projects
Develops and applies end-user research approaches appropriate for specific innovation initiatives, including choice of research typology, approach to end-user recruitment and end-user research guide creation
Coordinates and/or assists in the production of supporting visual design concepts.
Surfaces and synthesizes insights which serve as inputs into service and clinical product design
Leads prototyping and concept evolution, translating insights into design principles supporting the maturation and delivery of effective solutions
Applies service blueprinting and co-creates product and innovation roadmaps
In partnership with Rogers Operating System (ROS) Deployment Leads, design and executes iterative prototype testing and pilots
Assists in quantifying and articulating the value of prototypes, pilots, clinical products, and innovations
Demonstrates design leadership and effective co-management of cross-functional teams
Cultivates and develops effective partnerships internally and externally across the organization, including partnership with Executive, Operations, Clinical Technology Services (CTS), Research, Data Analytics, ROS and other leadership
REQUIREMENTS:
Bachelor’s Degree in related field required
Master’s degree or higher in related field preferred
8+ years of experience with working in innovation, human-centered design, product/ program development, experience/service design, or customer experience design
3+ years of leadership experience, preferably within healthcare or related industries
Excellent communication skills, customer focus, proficiency, leadership ability, and professional integrity
Self-starter attitude; comfortable with working independently
Electronic medical record software experience, with Cerner
Strong proficiency in Adobe, Adobe Creative Suite, Microsoft Office Products and Miro.
Ability to work quickly and effectively in a fast-paced detail-oriented environment while adhering to deadlines
BENEFITS:
Comprehensive benefits package (medical, dental, vision, etc.) for positions of 30 hours or more per week.
Childcare reimbursement offered for positions of 20 hours or more per week.
Gainshare bonus based on company goals.
401k with matching contribution that is fully vested from day 1.
Loan relief, tuition reimbursement and scholarship opportunities.
ABOUT ROGERS BEHAVIORAL HEALTH
Rogers Behavioral Health is a nationally recognized, not-for-profit provider of highly specialized psychiatric care. Rogers offers evidence-based treatment for children, teens, and adults with OCD and anxiety, addiction, depression and other mood disorders, eating disorders, trauma, and PTSD. Backed by more than a century of experience, Rogers is leading the way on measurement-based care and use of clinical outcomes.Rogers provides residential care and has three inpatient facilities located in southeastern Wisconsin. Rogers also offers outpatient services in a growing network of communities across the U.S.
__
The System also includes Rogers Behavioral Health Foundation , which supports patient care, programs, and research; and Rogers InHealth , an initiative that works to eliminate the stigma of mental health challenges. For more information, visit rogersbh.org .
EOE/MFDV
Required Skills Required Experience
* Ability to operate a motor vehicle and maintain personal insurance* Capability to navigate over urban, suburban, and rural areas* Fluency in verbal and written English* Physical ability to move equipment and interact with clients and equipment in various environments* Ability to routinely carry/lift items up to 25 pounds and occasionally up to 50 pounds* Proficiency in climbing ladders and crawling in attics* Knowledge of tools and equipment related to lift installations and repairs* Strong interpersonal skills for client interaction and team collaboration* Attention to detail and adherence to safety guidelines and standards* Willingness to undergo drug testing as per company policy
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