Manulife Insurance Malaysia
Manager, Marketing Strategy & Operations
Manulife Insurance Malaysia, Boston, Massachusetts, us, 02298
Manager, Marketing Strategy & Operations
Are you the right candidate for this opportunity Make sure to read the full description below.Location:
Boston, MassachusettsTime Type:
Full timePosted On:
Posted 9 Days AgoJob Requisition ID:
JR24041938We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.Working Arrangement:
HybridThe Opportunity:Manulife/John Hancock is a leading international financial services provider driven by the mission of making decisions easier and lives better. We are hard at work transforming our organization into a digital, customer-centric market leader – evolving our customer interactions into innovative, immersive, and highly functional digital experiences delivering high value.The
Manager, Marketing Strategy & Operations
will report to the AVP, Marketing Portfolio Oversight and will be responsible for function-wide operations, reporting, developing executive level presentations, and leading small-and-large scale marketing projects.Key Accountabilities:Marketing Strategy & Operations (50%):
Lead for Marketing Operations and Strategy planning.Partner with Global Marketing and US Segment Finance leads on budget planning, monthly expense reviews, headcount planning and managing cost center approvals and changes.Serve as Business Continuity Lead for the US Marketing and Behavioral Insurance teams.Lead procurement efforts for Marketing and Behavioral Insurance functions.Primary point of contact for all US Marketing compliance and risk review requests.Liaison with real estate (i.e. assign workstations, notify of technology issues, etc.).Provide All team meeting & AMA support (e.g. decks, slido).Support with USLT, ELT, Board Meeting, Investor Day decks and GMLT offsites.
Reporting (10%):
Manage timely and accurate function-wide reporting including the monthly marketing review (MMR), monthly campaign report, bi-weekly CMO update and other ad-hoc requests.
Strategic Projects (40%):
Lead small- and large-scale Marketing and Behavioral Insurance projects. Partner with team members to drive Manulife/John Hancock's transformation and strategic priorities, represent the team on cross-functional work, identify issues, escalate as required, and recommend solutions to keep priorities on track.Executive Presentation and Updates - Develop executive level presentations and reports to communicate progress, achievements and challenges related to delivery and execution of strategic projects.
What we are looking for:7-10 years of progressive business analysis and/or project management experience supporting large size and critical projects.Superior understanding of business, operational, and sales processes.Expertise in evaluating feasibility or practicality of ideas and options, assess risks and trade-offs and, make informed and timely decisions.Excellent interpersonal, written, and oral communication skills, with proven ability to engage stakeholders across multiple levels of the organization.Confirmed digital acumen and experience in prioritizing and handling multiple initiatives simultaneously.Ability to facilitate and enable clear, succinct communication between cross-functional partners.Strong relationship-building skills to build effective working relationships with business leaders.Ability to identify and drive opportunities for continuous improvement across the program.Ability to coordinate the objectives and work efforts of stakeholders in matrixed environment.Strong understanding and experience with business analysis and/or project management methodologies.Thinks analytically to break down moderately complex issues into smaller, manageable parts.Clearly communicate results of work of moderate complexity to business partners and clearly articulate solutions to senior team members.Curious and asks the right kinds of questions of peers and customers to gain knowledge.Self-motivated and directed, with keen attention to detail.Flexibility to lead multiple and challenging priorities.Competencies:Collaboration:
Fosters productive working relationships across business functions to achieve collective business goals.Communication:
Expresses ideas and shares information clearly and concisely, modifies approach as necessary.Influence and Persuasion:
Moves others towards a point of view using compelling rationale.Growth Mindset & Enable Change:
Demonstrates curiosity, generates ideas, and proposes solutions.Executing with Excellence:
Excels in delivering sustainable results.Adaptability:
Effectively adapts to change to achieve results in an evolving environment.Solution Focused:
Owns assigned tasks from inception to resolution, makes timely recommendations and decisions where appropriate.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to you:Values-first culture:
We lead with our Values every day and bring them to life together.Boundless opportunity:
We create opportunities to learn and grow at every stage of your career.Continuous innovation:
We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion:
We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship:
We build a business that benefits all stakeholders and has a positive social and environmental impact.Salary & Benefits:The annual base salary for this role is listed below.Primary Location:
Boston, MassachusettsSalary range is expected to be between:
$86,325.00 USD - $155,385.00 USDIf you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location.Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.Know Your Rights:
Family & Medical Leave | Employee Polygraph Protection | Right to Work | E-Verify | Pay TransparencyAbout Us:We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.We’re proud of our accomplishments and recognitions. Recent awards include:Best Place to Work in Asia-Pacific 2022Best Place to Work for LGBTQ Equality 2022
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Are you the right candidate for this opportunity Make sure to read the full description below.Location:
Boston, MassachusettsTime Type:
Full timePosted On:
Posted 9 Days AgoJob Requisition ID:
JR24041938We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive.Working Arrangement:
HybridThe Opportunity:Manulife/John Hancock is a leading international financial services provider driven by the mission of making decisions easier and lives better. We are hard at work transforming our organization into a digital, customer-centric market leader – evolving our customer interactions into innovative, immersive, and highly functional digital experiences delivering high value.The
Manager, Marketing Strategy & Operations
will report to the AVP, Marketing Portfolio Oversight and will be responsible for function-wide operations, reporting, developing executive level presentations, and leading small-and-large scale marketing projects.Key Accountabilities:Marketing Strategy & Operations (50%):
Lead for Marketing Operations and Strategy planning.Partner with Global Marketing and US Segment Finance leads on budget planning, monthly expense reviews, headcount planning and managing cost center approvals and changes.Serve as Business Continuity Lead for the US Marketing and Behavioral Insurance teams.Lead procurement efforts for Marketing and Behavioral Insurance functions.Primary point of contact for all US Marketing compliance and risk review requests.Liaison with real estate (i.e. assign workstations, notify of technology issues, etc.).Provide All team meeting & AMA support (e.g. decks, slido).Support with USLT, ELT, Board Meeting, Investor Day decks and GMLT offsites.
Reporting (10%):
Manage timely and accurate function-wide reporting including the monthly marketing review (MMR), monthly campaign report, bi-weekly CMO update and other ad-hoc requests.
Strategic Projects (40%):
Lead small- and large-scale Marketing and Behavioral Insurance projects. Partner with team members to drive Manulife/John Hancock's transformation and strategic priorities, represent the team on cross-functional work, identify issues, escalate as required, and recommend solutions to keep priorities on track.Executive Presentation and Updates - Develop executive level presentations and reports to communicate progress, achievements and challenges related to delivery and execution of strategic projects.
What we are looking for:7-10 years of progressive business analysis and/or project management experience supporting large size and critical projects.Superior understanding of business, operational, and sales processes.Expertise in evaluating feasibility or practicality of ideas and options, assess risks and trade-offs and, make informed and timely decisions.Excellent interpersonal, written, and oral communication skills, with proven ability to engage stakeholders across multiple levels of the organization.Confirmed digital acumen and experience in prioritizing and handling multiple initiatives simultaneously.Ability to facilitate and enable clear, succinct communication between cross-functional partners.Strong relationship-building skills to build effective working relationships with business leaders.Ability to identify and drive opportunities for continuous improvement across the program.Ability to coordinate the objectives and work efforts of stakeholders in matrixed environment.Strong understanding and experience with business analysis and/or project management methodologies.Thinks analytically to break down moderately complex issues into smaller, manageable parts.Clearly communicate results of work of moderate complexity to business partners and clearly articulate solutions to senior team members.Curious and asks the right kinds of questions of peers and customers to gain knowledge.Self-motivated and directed, with keen attention to detail.Flexibility to lead multiple and challenging priorities.Competencies:Collaboration:
Fosters productive working relationships across business functions to achieve collective business goals.Communication:
Expresses ideas and shares information clearly and concisely, modifies approach as necessary.Influence and Persuasion:
Moves others towards a point of view using compelling rationale.Growth Mindset & Enable Change:
Demonstrates curiosity, generates ideas, and proposes solutions.Executing with Excellence:
Excels in delivering sustainable results.Adaptability:
Effectively adapts to change to achieve results in an evolving environment.Solution Focused:
Owns assigned tasks from inception to resolution, makes timely recommendations and decisions where appropriate.What motivates you?You obsess about customers, listen, engage and act for their benefit.You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.You thrive in teams and enjoy getting things done together.You take ownership and build solutions, focusing on what matters.You do what is right, work with integrity and speak up.You share your humanity, helping us build a diverse and inclusive work environment for everyone.What can we offer you?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our commitment to you:Values-first culture:
We lead with our Values every day and bring them to life together.Boundless opportunity:
We create opportunities to learn and grow at every stage of your career.Continuous innovation:
We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity and Inclusion:
We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship:
We build a business that benefits all stakeholders and has a positive social and environmental impact.Salary & Benefits:The annual base salary for this role is listed below.Primary Location:
Boston, MassachusettsSalary range is expected to be between:
$86,325.00 USD - $155,385.00 USDIf you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location.Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.Know Your Rights:
Family & Medical Leave | Employee Polygraph Protection | Right to Work | E-Verify | Pay TransparencyAbout Us:We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world.We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.We’re proud of our accomplishments and recognitions. Recent awards include:Best Place to Work in Asia-Pacific 2022Best Place to Work for LGBTQ Equality 2022
#J-18808-Ljbffr