Manager-Compliance, Technical Content Manager, Content Strategy_

**Description****You Lead the Way. We’ve Got Your Back.**With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Comms & MarTech Experiences (ECMX) enables high quality, innovative marketing through marketing campaign consultation & execution; and developing best-in-class products & processes which modernize the end-to-end marketing ecosystem. Every year, we help our business and marketing partners across the enterprise launch thousands of marketing campaigns worldwide.This posting is for a Technical Content Manager (Band 35) role in Enterprise MarOps Solutions (EMS), an organization which consults on, sets up, and enables these launches across business units globally. This manager will take part in our Content Strategy transformation initiative, which is a full redesign of our processes, capabilities, and engagement models for managing advertising content and marketing assets across the enterprise, Specifically, this role will work to introduce new technology, with a focus on automation and AI, and evolve the processes for content creation and management.**How will you make an impact in this role?**The responsibilities of the role are to:+ Facilitate the creation, tracking and storage content (ex. Marketing Claims, Disclosures, etc.) in support of creative development by Marketing, agencies and technical teams.+ Support long-range content strategy by mapping universe of content types and aligning on how to best store, track and enable usage of those content types Design, socialize and implement innovative processes for creating, updating, curating and optimizing a library of content.+ Define and deliver near-term enhancements to create speed, efficiency, impact and capacity in content processes.**Minimum Qualifications**+ Strategic thought leader with demonstrated ability to deliver projects that result in meaningful transformation for Marketing and/or Operations functions.+ Experience in creative content management highly preferred.+ Strong track record of partnering across Marketing, Product and Technologies partners to deliver large scale initiatives.+ Ability to multitask, effectively prioritize work from multiple sources and devote resources to the most critical needs.+ Agility to assess when the environment necessitates a change in direction and do so quickly.+ Builds and leverages strong relationships with internal business clients and colleagues.+ Comfortable working in a deadline- intensive environment where urgent requests are routine.+ Strong Team player and collaborator with excellent communication skills+ Strong organizational and project management skills with emphasis on:+ Process mapping and documentation.+ Organizing and driving project tasks and outcomes+ Creating technical requirements and desired user experiences+ Creating effective operations procedures and user training+ Managing the organizational change that transformational projects require**Qualifications**Salary Range: $90,000.00 to $165,000.00 annually bonus benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:+ Competitive base salaries+ Bonus incentives+ 6% Company Match on retirement savings plan+ Free financial coaching and financial well-being support+ Comprehensive medical, dental, vision, life insurance, and disability benefits+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)+ Free and confidential counseling support through our Healthy Minds program+ Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site .At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: ol.gov/agencies/ofccp/posters to access the three posters.**Job:** Compliance**Primary Location:** US-New York-New York**Schedule** Full-time**Req ID:** 24015751