Technical Writer_

Job Title: Technical WriterAs a Technical Writer you will:• Write end-user documentation (user guides, getting started guides, support FAQs, reference material) for cloud-based software applications.• Use information architecture principles to design online documentation that meets the needs of multiple audiences at various stages in the learning cycle using a single content repository.• Clearly communicate how to accomplish user tasks, rather than how to use the user interface.• Through research and hands-on learning, become an expert on our products and methodologies.• Work with Product, Support, and other internal teams to understand customer needs and create content that allows users to be self-sufficient.• Design graphics that convey technical concepts and enhance the written documentation.• Create annotated screen shots to illustrate procedures.• Interview subject matter experts to learn how product features work and understand their benefits to users.• Experiment with software to learn how it functions from an end-user point of view.• Use MadCap Flare to build a content repository and generate multiple types of output, including frameless HTML5 and PDF for different audiences.• Test Flare output in the QA and staging environments to ensure dynamic content is functioning properly, verify the integration between the help system and the product is workingAdditional Skills & Qualifications+ 5+ years working on software documentation projects for a non-technical audience.+ Software exposure is highly preferred+ Exposure to SOAP UI & Restful API's#LD-KD1About ActalentActalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.Diversity, Equity & InclusionAt Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:+ Hiring diverse talent+ Maintaining an inclusive environment through persistent self-reflection+ Building a culture of care, engagement, and recognition with clear outcomes+ Ensuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.