Harvard University
Project Coordinator, Creative Services_
Harvard University, Cambridge, Massachusetts, United States, 02238
66445BRAuto req ID:66445BRJob Code:403040 Coordinator II Department Office Location:USA - MA - Cambridge Business Title:Project Coordinator, Creative ServicesSub-Unit: Salary Grade (arvard.edu/salary-ranges#ranges) :055Time Status:Full-time Union:55 - Hvd Union Cler & Tech Workers Basic Qualifications:+ At least two years of agency, creative services/marketing, or transferable project coordination experience.+ Experience with project management systems.+ Excellent organization and communication skills.Additional Qualifications and Skills:+ Bachelor’s degree preferred, or equivalent combination of education, training, and experience (preferably in Marketing, Communications, or Business/Management).+ Use content management systems to update websites and build registration pages.+ If the role was within the communications field, experience received while enrolled in an undergraduate program may contribute to the minimum required work experience for this position.+ Energetic team player who can perform effectively in the complex organizational environment of Harvard University.+ Demonstrated ability to work successfully under pressure and understand and follow workflow procedures.+ Reliable, flexible, with a sense of humor.+ Willingness to constantly and proactively acquire new skills based on changing technologies.+ Attention to detail and sense of urgency.+ Experience working with a creative team (writers, designers, print production).Additional Information:+ This position requires a 3 month orientation and review period.+ Please include a cover letter with your application.To learn more about the AA&D team, please visit our Careers site at arvard.edu/careersTo learn more about how Harvard supports diversity and inclusion throughout the University please visit the Office for Diversity, Inclusion & Belonging at arvard.edu/.Accommodations: Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please let your recruiter know.COVID 19 Vaccination Information: The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.Department:Alumni Affairs and DevelopmentPre-Employment Screening:Identity Job Function:Alumni Affairs and Development, General AdministrationPosition Description:Overall:+ Support project managers, flexing between projects as needed; build trust with project managers and creative staff; be comfortable managing up as appropriate.+ Work closely with cross-functional teams—digital, content, design, multimedia, and production—to assist with projects from kickoff through execution.+ Assist in preparing and maintaining project documentation such as meeting agendas, project schedules, meeting notes, status reports, and debrief materials.+ Maintain and monitor project schedules in Workfront, our project management system, to ensure project timelines are met and milestones are completed.+ Attend project kickoff meetings and provide notes with clear, actionable items for the project manager and team.+ Problem-solve timeline and process challenges with project managers and provide solutions, considering where resources are available and most needed.+ Balance and prioritize multiple projects and deadlines simultaneously.+ In collaboration with project managers, manage email communication campaigns through content development, building, testing, deployment, and performance analysis for email newsletters, event campaigns, and stewardship websites.+ Attend meetings within AA&D and other units as needed.+ Maintain a solid understanding of philanthropy and alumni engagement in general and Harvard Alumni Affairs and Development.+ Support Creative Services as a Drupal editor and publisher.Technical:+ Combine technical knowledge with an understanding of communications principles to inform strategies/tactics for displaying and sharing content across digital channels.+ Apply knowledge of HTML email marketing tools (e.g., Salesforce) to assist in testing email newsletters and event invitations.+ Must have excellent computer skills (both PC and Mac), proficiency with Microsoft and Adobe products, project management tools, and basic working knowledge of Certain, Drupal, HTML, and WYSIWYG-based content management systems.School/Unit:Alumni Affairs and Development EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:Alumni Affairs and Development (AA&D)Alumni Affairs and Development is a dedicated team supporting Harvard’s advancement activity through front-line fundraising, alumni and volunteer engagement, technology, prospect management and research, business process, events, communications, and many other areas.Our goal is to create an environment of respect that leverages the many talents, perspectives, and experiences of our employees; to deliver the strongest possible results by incorporating diverse perspectives into our daily work; and to make AA&D a great place to work for everyone. We strive to live our values of respect, inclusion, trust, collaboration, continuous improvement and innovation; and open communication and effective information sharing in our daily interactions and our work.AA&D is comprised of the University Development Office (UDO), Faculty of Arts and Sciences (FAS) Development, AA&D Resources, the Harvard Alumni Association (HAA), and the Office of the Vice President (OVP).Alumni Affairs and Development’s Creative Services department seeks a highly motivated Project Coordinator to join the Project Management team. We are looking for a candidate who understands the creative services environment and the role of project/account management—someone who can jump right into our fast-paced, full-service, and highly collaborative team. This is an opportunity to grow and develop in a hard-working and supportive department at the cutting edge of higher education communications.If you are a self-starter with the ability to communicate effectively with a variety of personality types and position levels—have basic experience with account and project management independently, have a positive, can-do attitude and have proven experience with content management systems, digital tools, event planning, and media channels—we would like to meet you. You must be highly organized, efficient, and adept at prioritizing a wide range of projects while maintaining high standards, accuracy, and quality under deadline pressure.This position reports to the Associate Director of Project Management, Creative Services. It will support the entire project management team on print, digital, multimedia, and event marketing communications from start to finish.Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (arvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:+ Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.+ Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.+ Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.+ Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.+ Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.+ Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.+ Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.+ Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.+ Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-JP1Work Format Details:This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.