Senior Technical Writer WFH_

**Description****Introduction**Do you have the career opportunities as a Senior Technical Writer WFH you want with your current employer? We have an exciting opportunity for you to join Mobile Heartbeat which is part of the nation's leading provider of healthcare services, HCA Healthcare.**Benefits**HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.+ Free counseling services and resources for emotional, physical and financial wellbeing+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock+ Family support through fertility and family building benefits with Progyny and adoption assistance.+ Referral services for child, elder and pet care, home and auto repair, event planning and more+ Consumer discounts through Abenity and Consumer Discounts+ Retirement readiness, rollover assistance services and preferred banking partnerships+ Education assistance (tuition, student loan, certification support, dependent scholarships)+ Colleague recognition program+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.Learn more about Employee Benefits (cahealthcare.com/pages/employee-benefits-and-rewards)**_Note: Eligibility for benefits may vary by location._**Our teams are a committed, caring group of colleagues. Do you want to work as a Senior Technical Writer WFH where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!**Job Summary and Qualifications**Job OverviewAt Mobile Heartbeat, we are improving the way clinicians communicate and collaborate. We seek talented, creative professionals to join us.You will be part of a team that documents a portfolio of mobile apps. These apps allow critical communications between nurses, doctors, and other patient-facing clinical staff, directly impacting healthcare delivery across the United States, and empowering our hospital customers to do great things.This Senior Technical Writer position reports to the Technical Documentation Manager and is a key position on the Product Team.ResponsibilitiesThe Senior Technical Writer is responsible for:+ Writing, updating, and delivering a clean / lean documentation set for mobile software apps. Audience is external and internal.+ Documentation set includes user guides, quick starts, online help, changelogs, internal procedures, implementation / API guides, and other docs ad hoc. Some initiatives are release driven and some are longer term.+ Writing / authoring tools include MadCap Flare and Word. Outputs from these tools may include Word, PDF, HTML, and online help. Output synchronization is powered by GoodSync.+ Delivery: Repositories include WordPress (customer portal), SharePoint, Git, MadCap Central, and Azure cloud.+ Executing large documentation projects across the product portfolio self-sufficiently.+ Contributing to documentation strategy, planning, and execution at a high level (across all products).+ Determining documentation and single-sourcing strategy at the project level (based on project needs, time available, audience).+ Ensuring consistency of branding and styles.+ Serving as an SME for product behavior and for the doc set (what is documented where).+ Taking the lead on MadCap documentation, changelogs, repositories, and related problem solving.+ Updating system architecture diagrams via Adobe Illustrator ad hoc.+ Updating corporate Intranet content via Flare ad hoc.+ Mentoring technical writers (I, II, III) and contractors.Required Skills, Education and Experience+ Software: Basic or better MadCap Flare skills or certification. Flare experience is important for this position, as the doc strategy includes single-sourcing / DITA and relevant variables. Experience with Microsoft Word. Good at taking screen captures.+ Writing: Technical writing experience for external and internal audiences in a software environment.+ Can analyze and distill documentation project needs from multiple sources into clear documentation:+ Transform a new software product into a new procedural user guide, including the relevant project management skills.+ Update existing user guides with a new feature set.+ Build or update internally-facing API guides and other internal controlled docs.+ You are a talented writer with strong attention to detail and a track record of delivering documentation in many outputs.+ Time management: Detail oriented, highly efficient, can roll with rapid changes in a complex environment, self-motivated, do not need deadline hand-holding. Skilled at multi-tasking.+ Communication: Ability and willingness to collaborate verbally and in writing with SMEs and senior leadership org-wide on a daily basis. Hunt answers ad hoc.+ Relationship skills. Ability to develop long-term positive working relationships.+ Education: College degree. For this position, the relevant professional technical writing experience mentioned above trumps all.+ Occasional travel.Beneficial Additional Skills and ExperienceAny of the following experience is a plus: MadCap Central, Adobe Illustrator, GoodSync or another synchronization tool, SharePoint, JIRA, another DITA-based authoring tool, Git, tech writing certification, mobile documentation, and healthcare industry experience.**Mobile Heartbeat® (obileheartbeat.com/)** is aclinical communication and collaboration company. We aim at driving positive patient outcomes throughout the healthcare enterprise.The **MH-CUREplatform** enables all roles in every department to communicate with context. The platformstreamlines clinical workflows. It accelerates decision-making, and **improves patientcare** . MobileHeartbeat delivers a new ecosystem of communication to the healthcare setting. A well-connected careteam insures optimal patient care. Mobile Heartbeat operates as an indirect, wholly owned subsidiary of HCAHealthcare.HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses."Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderIf you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Senior Technical Writer WFH opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.