UX Content Designer

UX Content Designer About the Product Content Design Team Join our Global Design organization as we work to transform Thomson Reuters software products into market-leading cloud applications and further develop our digital landscape. We are moving fast, are customer obsessed and are re-imagining our business by focusing on the unique needs of individual industries and users. Role Summary: Are you someone who loves the challenge of turning complex products, problems and constraints into elegant solutions that meet users' needs? Our team promotes an agile, collaborative, supportive environment where diverse thinkingandinnovative approaches to content and experimentation are welcomed and encouraged. Our work focuses on a breadth of transformational efforts across a large product and digital portfolio as we work together to deliver on the promise of making it easy to forour customersto do business with Thomson Reuters and manage their business using our applications. UX Content Designers craft clear, consistent, succinct language for Thomson Reuters' product and digital experiences. This is a highly collaborative role that will partner closely with UX designers and researchers, product teams, leadership, accessibility specialists, development, and more to create user-centered experiences. About the Role: As a UX Content Designer, you will: Deliver UX content design solutions for product or digital experiences Articulate the problem, execute defined design vision, and align work to strategies and objectives of the project Use data and metrics to influence decisions and measure progress Work collaboratively with UX Designers, UX Researchers, UX Development, Technology and Product partners and help educate about the importance of UX content when necessary Collaborate and work well in tools like Microsoft Teams, Miro, Mural, Figma, etc. Demonstrateunderstanding ofthe critical influence of words and visual language across design, research, product, and development teams Participatein contentdesignstrategy efforts,such as: Auditing product linesfor areas ofUXcontent opportunity Continually evolvingvoice & toneelementsforboth disparate and experientially connected products Participating inempathy/content/feature mapping and other discovery/sprint planning exercises in partnership with UX design and research Be customer obsessed -Advocate for customers during product prioritization Have a growth mindsetby thriving on challenges and viewing failures as a springboard for growth About you You're a fit for the role of UX Content Designer if you have: Basic Qualifications: 3-6years of UX writing/content designexperienceandexposure to UX principlesfor a complexsoftwareproduct offering (cloud, app, or web) High level of attention to detail to ensure consistent outputs internally and for customers Solid understanding of current design thinking, UX content designbest practices, and radical user-focus within and across complex groups, if not large organizations Experience working with UX designers, researchers, developers, and product/program owners within a UX, creative, marketing, or similar setting Understanding of the importance ofUX success tracking: Primary and secondaryresearch mechanisms Balance of qualitative and quantitative outcomeson approach to language, tone, and content Ability to influence peers based on research/analytics outcomes and analysis Able to extend UX content writing skills intolargerUX content organizationvia design system, experiencemapping, and taxonomicthinking Take direction, execute, and provide usable and consumablecontent design-focuseddeliverables for research, organization, strategic efforts, etc. with minimal oversight Active exposure to agileUXapproach and partnershipcadencewith design and product/development partners Provide ad-hoc insights and answers to VP level leadership during project stand ups Align and contribute to style guidelines, KMDs, writing guidelines, brand voice and toneguides, etc. Preferred experience and knowledge: Great familiaritywithAODAor WCAG 2.1 AA/AAA accessibility guidelines as they relate toUXcontent Agile management platformusessuchasAzure DevOps (ADO), Mingle, Jira, etc. Familiarity with content management systems and analytics tools Familiarity withUX means/methods of measuring UX content success qualitatively and quantitatively Expertise and experience creating content design solutions for Generative AI applications Education: Master or bachelor's degree in communications, writing, marketing, technology, or related field or equivalent work experience #LI-DS4 What's in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking. Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At... For full info follow application link. As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.