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Christian Brothers Automotive

Automotive Service Advisor Writer Weekends Off Copperfield

Christian Brothers Automotive, Houston, Texas, United States, 77246


Job Description

You could be just the right applicant for this job Read all associated information and make sure to apply.Job Title:

Automotive Service Advisor / Writer

Location:

17320 F.M. 529 Houston, TX 77095

Job Overview:

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You play a large role in building relationships with our customers by guiding them through the repair process, keeping them informed of the status of their vehicle, and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

Greet everyone that enters our facility with hospitality and respect

Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand

Manage the store’s workflow in an effective and efficient manner

Consistently and effectively sell our services without jeopardizing honesty and integrity

Maintain a positive attitude and team atmosphere at all times

Communicate on the phone in a clear professional manner

Build long-term relationships between the store, yourself, and the customer

Direct, coordinate, and participate in performing customer service activities

Shuttle customers as needed

Ensure that all repairs are performed to proper specifications

Work together as a team and assist other employees as needed

Other duties as assigned

Qualifications:

Prior Retail Sales / Customer Service experience is necessary, but no automotive repair background is necessary

Current driver’s license

Driving record acceptable to our current insurance carrier

Proficiency in Windows based computer software and automotive store applications

Associates degree preferred

Physical Requirements:

Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm

Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)

Occasionally lifting and carrying objects over 50 lbs.

Keeping a brisk work pace in a high-volume environment

Additional Information:

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support, and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

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