Christian Brothers Automotive
Automotive Service Advisor Writer Weekends Off Bolingbrook
Christian Brothers Automotive, Bolingbrook, Illinois, United States, 60440
Job Description
The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Job Title:
Automotive Service Advisor / Writer
Location:
714 S. Weber RoadBolingbrook, IL 60490
Job Overview:
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person guests look to when they need help. You are the person our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.
Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
Greet every guest with hospitality and respect
Present the best solution to properly repair vehicles in an easy way for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively recommend our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself, teammates, suppliers and the guest
Direct, coordinate, and participate in performing guest service activities
Shuttle guests and pick up parts as needed
Work together as a team and assist other employees as needed.
Qualifications:
Current driver’s license
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store applications
Experience in Automotive Customer Service and Service sales
High school diploma or equivalent
Minimum 5 years experience preferred
Physical Requirements:
Being dependable and reliable for a position scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
Additional Information:
This position is located in our "award winning" Bolingbrook, IL shop.
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
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The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.Job Title:
Automotive Service Advisor / Writer
Location:
714 S. Weber RoadBolingbrook, IL 60490
Job Overview:
As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person guests look to when they need help. You are the person our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.
Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring satisfaction before they leave our facility.
Responsibilities include, but are not limited to:
Greet every guest with hospitality and respect
Present the best solution to properly repair vehicles in an easy way for them to understand
Manage the store’s workflow in an effective and efficient manner
Consistently and effectively recommend our services without jeopardizing honesty and integrity
Maintain a positive attitude and team atmosphere at all times
Communicate on the phone in a clear professional manner
Build long-term relationships between the store, yourself, teammates, suppliers and the guest
Direct, coordinate, and participate in performing guest service activities
Shuttle guests and pick up parts as needed
Work together as a team and assist other employees as needed.
Qualifications:
Current driver’s license
Driving record acceptable to our current insurance carrier
Proficiency in Windows based computer software and automotive store applications
Experience in Automotive Customer Service and Service sales
High school diploma or equivalent
Minimum 5 years experience preferred
Physical Requirements:
Being dependable and reliable for a position scheduled for Monday – Friday, 7am – 6pm
Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
Occasionally lifting and carrying objects over 50 lbs.
Keeping a brisk work pace in a high-volume environment
Additional Information:
This position is located in our "award winning" Bolingbrook, IL shop.
Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.
All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.
#J-18808-Ljbffr