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Bath & Body Works

Internal Communications Manager_

Bath & Body Works, Columbus, Ohio, United States, 43201


Internal Communications ManagerBrand: Bath & Body WorksLocation: Columbus, OH, USLocation Type: HybridJob ID: 04B36Job Area: MarketingEmployment type: Full-timeDescriptionAt Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.SummaryThe Associate Communications Manager role (Internal Communications) serves as a conduit to a network of leaders and internal partners to help develop and deploy communication strategies and tactics that align with our brand and culture. This individual provides ongoing strategic counsel, message hierarchies, and serves as a change catalyst and campaign manager for business priorities with a variety of associate audiences in home office, field and distribution centers.ResponsibilitiesStrategyServes as communications strategist for two-way communication program that builds associate understanding of business goals and strategies and how associates support achievement of those strategic goals.Develops message framework and communication approach to support business agenda and specific, high-profile and complex initiatives.Creates measurement strategies that allow consistent and timely monitoring of associate understanding and attitudes to identify and address gaps.CounselAdvises partners on communications and change management issues, including organizational sensitivities and nuances.Helps develop communication skills of partners, providing communication tools, templates and training to better enable managers to be chief communicators.Content/ExecutionTranslates strategies into action plans to inform, align and engage associates with regard to business priorities and culture shaping.Aligns messages and themes to message framework. Writes and edits messages and materials with clarity of purpose and intent, and provides feedback to others related to optimal substance, usage and style.Demonstrates ability to translate messages for a variety of audiencesManages project timelines, logistics and execution.Develops new and enhances existing processes and communication vehicles – publications, video, surveys, Intranet, executive presentations, etc. – to increase their effectiveness and impact.Qualifications5-8 years of experience with all aspects of internal communications, including speechwriting, presentation development, organizational announcements, crisis communications, and creating engaging and dynamic communication vehicles. Experience in engaging associates in and communicating about health and wellness benefits a plus.Embodies and role models our values and helps actively shape and support a healthy, brand-right cultureStrategic thinker with exceptional written and verbal communication skillsDemonstrated ability in coaching leaders and partners regarding all aspects of communication and associate engagementExcellent team orientation and partnering skills across functionsUnderstands the brand ethos and aligns communication and engagement strategies accordinglyIn-house experience preferredExperience with stores organization preferredEducationBachelor’s degree in journalism, communications or equivalent experience requiredCore CompetenciesLead with Curiosity & HumilityBuild High Performing Teams for Today & TomorrowInfluence & Inspire with Vision & PurposeObserve, Engage & ConnectStrive to Achieve Operational ExcellenceDeliver Business ResultsBenefitsWe invite you to join Gingham Nation, where we invest in our associates through competitive compensation, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. Benefits offered to our eligible associates include a no cost mental health and well-being program, health coverage with a variety of plans to choose from, flexible and affordable saving programs, paid time off and a merchandise discount. Visit bbwbenefits.com for details.The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.Application window will close when all role(s) are filled.