Logo
Napleton Auto Group

Automotive Service Advisor/Writer

Napleton Auto Group, Arlington Heights, Illinois, United States, 60005


The Ed Napleton Automotive Group is looking for our next

Automotive Service Advisor.

Located at

Arlington Heights Chrysler Dodge Jeep Ram , the

Automotive Service Advisor

is a critical role, working as a liaison to our customers and technicians by presenting vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide.What We Offer:$55,000-$80,000 per year - based on experience and performanceMedical, Dental, and Vision Insurance401k and additional benefitsAccrued Vacation TimeDiscounts on products, services, and vehiclesExtensive and ongoing training with specialistsJob Responsibilities:Work with customers to ensure we meet and address all vehicle maintenance needsWrite repair orders for customers with full transparency of cost and time estimatesProvide exceptional and timely communication - keeping customers updated throughout the processCommunicate frequently with Technicians and Parts to ensure timely completion of workExhibit a positive attitude and strong work ethic with customers and co-workersUtilize cutting-edge Fixed Operations TechnologyJob Requirements:Exceptional Customer Service Skills -

requiredTech Savvy - able to learn and utilize technology -

preferredPrevious Automotive Service Advisor Experience -

preferredWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

#J-18808-Ljbffr