Operational Excellence System Designer

Waymo is an autonomous driving technology company with the mission to be the most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo One, a fully autonomous ride-hailing service, and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over one million rider-only trips, enabled by its experience autonomously driving tens of millions of miles on public roads and tens of billions in simulation across 13+ U.S. states.Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we ensure and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes inclusivity and celebration. We value diverse backgrounds, perspectives, and experiences; recognize that inclusive actions lead to equitable outcomes; and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.In this hybrid role, you will report to our Director of Product Operations and Planning.You will:Drive system level process improvement programs to improve human dependent processes, reduce variability, decrease cost and decrease lead timeDevelop operational systems to support standardized work, problem solving, and a continuous improvement cultureMentor, coach, and teach people on lean efficiency principlesFacilitate cross functional problem solving to design counter measures and corrective actionsBe an important strategic partner for leaders across the organizationPartner with Operations teams and Product Managers to identify bottlenecks, conduct gap assessments, and map the current stateLead project implementation plans and manage the change management to ensure adoption of the desired future stateDevelop timelines to identify and plan for mitigations that address potential challenges that could block progressPresent your work to Waymo leadership and various partner groupsYou have:10+ years' experience in operations management, program management, and project managementAbility to break down ambiguous and complex problems into manageable segments, tease out dependencies, risks and mitigations with creative solutions; and get partners aligned with the strategySolid experience planning for and managing several large-scale, complex projects and coordinating cross functional project membersExcellent collaborationBachelor's Degree(s) in Engineering, Business or related technical fieldWe prefer:Experience leading Lean Culture transformation in a distributed organizationExperience using Shingo ModelMasters Degree(s) in Industrial Engineering, Business or related technical fieldComfortable pulling data and analyzing underlying root causePMP Certification in Project Management, Prosci Change Management, or similar#LI-HybridThe expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.Salary Range $180,000—$227,000 USD