Library Program Associate (Central Library)

About Our JobThe Denver Public Library (DPL) is a growing urban library system that serves the residents of the City & County of Denver. DPL sees more than 4 million visitors every year across its 27 locations, serves Denver’s most vulnerable communities through outreach and mobile services, hosts thousands of programs a year and manages a collection of more than 1.4 million physical and digital materials. We believe a strong library is vital for a strong community. DPL is committed to serving the evolving needs of Denverites through inspired programming, diverse collections, culturally-representative spaces, and equitable policies & procedures.As a

Library Programming Associate

for the Central Library, you will create positive experiences for library customers by providing programming and outreach designed to educate and promote library technology usage to a wide variety of audiences. CTC customers include DPL priority populations: BIPOC, vulnerable youth, people who are digitally isolated, unemployed, unhoused, navigating mental and physical health, immigrants, refugees, and older adults. You’ll provide excellent trauma-informed customer service while demonstrating integrity and commitment to innovation, efficiency, and stewardship.Responsibilities include:Collaborate with CTC Supervisor and colleagues to ensure high-quality customer service including at busy public service desks, programming, community engagement, and outreach.Plan, design, implement, and evaluate programs and events on a regular basis for families and children of all ages.Develop and implement customer and staff technology training, instruction plans and materials.Act as a main point of contact for staff and customers seeking assistance with computers and technology.Provide one-on-one and group training to customers and staff on the use of various types of technology.Travel around the Denver Metro area and other DPL branches to build and maintain community partnerships.Communicate effectively about issues and initiatives with customers, staff, and administration.Participate in relevant library committee work by leading meetings or contributing as a member.Support other library functions as needed.Your primary location will be the

Central Library Branch , however, DPL reserves the right to reassign locations based upon operational and/or staffing needs at any given time.MINIMUM QUALIFICATIONS:Education requirement: Bachelor's Degree in Library Science or a related field.Experience Requirement: NoneEducation/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.Please submit an application and resume at your earliest convenience in order to be considered for this role.Job ProfileLA2397 Library Program AssociateTo view the full job profile including position specifications, physical demands, and probationary period, click

here .Position TypeUnlimitedLibrary Hiring Range$22.76 - $28.45Starting Pay$22.76 - $28.45AgencyDenver Public LibraryAssessment RequirementThe City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact

Jobs@Denvergov.org

with three business days’ notice.Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

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