Zendesk, Inc.
Marketing Operations Specialist
Zendesk, Inc., New York, New York, United States,
Job Description
Who we’re looking for
Are you ready to take your career in Marketing to the next level? Zendesk, a world-class customer service software company, is seeking a motivated and ambitious Marketing Operations Data Specialist to join our Global Marketing Operations team. The Marketing Operations team is responsible for managing our marketing technology stack. Maintaining high quality data is critical to the success of our programs and campaigns.What you'll be doing
As a Marketing Operations Data Specialist, you will have the opportunity to make a significant impact on our global data management processes. Your main focus will be on improving data quality across the Marketing and GTM organizations, ensuring flawless execution of global marketing campaigns.Perform data cleansing tasks to ensure data cleanliness.Develop and implement data augmentation, transformation, and normalization programs.Collaborate with cross-functional teams to determine data requirements and deliver integrated solutions to address cross-functional data challenges.Monitor and analyze data quality performance metrics.Identify areas for improvement and successfully implement data quality enhancements.What you bring to the role
To excel in this role, you should have proven experience in marketing operations and data management, the ability to operate in a fast-paced environment and feel comfortable taking ownership and responsibility.Basic Qualifications :Education and experience in Marketing, Business, or a related field, such as a Bachelor's degree or equivalent experience, will be considered.Experience with marketing automation and CRM platforms (preferably Marketo and Salesforce).Advanced proficiency with Excel, advanced marketing and reporting tools, and data sets.Excellent analytical and problem-solving skills.Preferred Qualifications :2+ years of experience in data management technique, data analytics, business intelligence, or related field.Experience with data orchestration tools, such as Openprise is a plus.Ability to write SQL, or interest in learning.Where We Work:
Being digital first doesn’t mean we’re digital only. In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our {insert location} office on a weekly basis for part of the week. The specific in-office schedule is to be determined by the hiring manager.Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).
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Who we’re looking for
Are you ready to take your career in Marketing to the next level? Zendesk, a world-class customer service software company, is seeking a motivated and ambitious Marketing Operations Data Specialist to join our Global Marketing Operations team. The Marketing Operations team is responsible for managing our marketing technology stack. Maintaining high quality data is critical to the success of our programs and campaigns.What you'll be doing
As a Marketing Operations Data Specialist, you will have the opportunity to make a significant impact on our global data management processes. Your main focus will be on improving data quality across the Marketing and GTM organizations, ensuring flawless execution of global marketing campaigns.Perform data cleansing tasks to ensure data cleanliness.Develop and implement data augmentation, transformation, and normalization programs.Collaborate with cross-functional teams to determine data requirements and deliver integrated solutions to address cross-functional data challenges.Monitor and analyze data quality performance metrics.Identify areas for improvement and successfully implement data quality enhancements.What you bring to the role
To excel in this role, you should have proven experience in marketing operations and data management, the ability to operate in a fast-paced environment and feel comfortable taking ownership and responsibility.Basic Qualifications :Education and experience in Marketing, Business, or a related field, such as a Bachelor's degree or equivalent experience, will be considered.Experience with marketing automation and CRM platforms (preferably Marketo and Salesforce).Advanced proficiency with Excel, advanced marketing and reporting tools, and data sets.Excellent analytical and problem-solving skills.Preferred Qualifications :2+ years of experience in data management technique, data analytics, business intelligence, or related field.Experience with data orchestration tools, such as Openprise is a plus.Ability to write SQL, or interest in learning.Where We Work:
Being digital first doesn’t mean we’re digital only. In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our {insert location} office on a weekly basis for part of the week. The specific in-office schedule is to be determined by the hiring manager.Please note that anyone hired into this position must be physically located in and plan to work from Mexico City (CDMX) or Mexico State (Estado de Mexico).
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