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Manulife Insurance Malaysia

AVP, Head of Workplace Design and Delivery

Manulife Insurance Malaysia, Boston, Massachusetts, us, 02298


AVP, Head of Workplace Design and Delivery

Locations:

Toronto, Ontario; Boston, MassachusettsTime Type:

Full timePosted On:

Posted 2 Days AgoJob Requisition ID:

JR24070941We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.Working Arrangement:

HybridJob DescriptionThe Opportunity:The Corporate Real Estate (CRE) function at Manulife is responsible for supporting Manulife’s business operations globally through the provision of cost-effective, high-quality office accommodations to enable the organization to pursue and realize all its goals. The office portfolio comprises approx. 7M square feet across 400+ locations with operations in North America, Europe, and Asia.Reporting to the Global Head of Corporate Real Estate, the Head of Workplace Design and Delivery will lead a team of professionals in the development and delivery of Manulife’s Workplace Design Strategy as well as overseeing its implementation across large projects with our regional CRE partners within North America, Europe, and Asia. This leadership role requires collaboration with stakeholders, provides strategic direction and guidance regarding the design and utilization of office locations, and will be responsible for developing and delivering best-in-class office environments enhancing employee experience and performance.Key Accountabilities:Individual Accountabilities:Develop framework for optimizing office space design to align with Manulife’s goals and priorities, driving engagement and productivity.Accountable for managing, communicating, gaining support and approval for short and long-term workplace strategy within the team and other groups or leadership within the company.Contribute to the development of the overall portfolio optimization strategy and long-term direction.Ensure design information is of the right quality and keeps pace with project timescales.Maintain knowledge and use of workplace KPIs; provide insights into the use of data and analytics to further assist strategy and delivery of group’s goals.Lead workplace transformation to support Manulife’s hybrid Working Better model.Deliver workplace solutions and amenities to enhance the employee experience.Design accommodation for employees that meet or exceed corporate policies for safety, security, and amenities.Cultivate relationships with executive leaders to align with company mission and objectives.Work with the Regional MD leads to design and construct office accommodations for 35,000 full-time, contingent employees, and agents.Manage the workplace design teams directly and through a matrix management model.Improve existing solutions, programs, and processes using significant conceptualizing, reasoning, and interpretation.Produce and manage global workplace fit-out guidelines/playbook and associated recommended furniture list to ensure global consistency.Oversee project planning and execution of large global projects with regional teams including scope, timelines, budgets, and vendor management.Job Requirements:B.A. or B.S. in design, architecture, or related field; MBA or related graduate degree is a plus.A minimum of 10 years of experience in workplace design/architecture at a senior level.Proven track record of successfully delivering complex design and construction projects on time, within budget, and to the desired quality standards across multiple geographies.Familiarity with sustainable design practices and certifications is highly desirable.Strong negotiation skills with internal or external partners and senior executive leadership.Ability to communicate at all levels and convey complex ideas in a simple manner.Strong understanding of employee experience.Thorough knowledge of MS Office applications including Word, Excel, Outlook, and PowerPoint.Applications: CAD and familiarity with leading design platforms.Travel to various locations globally as needed.What Can We Offer You?A competitive salary and benefits packages.A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.A focus on growing your career path with us.Flexible work policies and strong work-life balance.Professional development and leadership opportunities.Our Commitment to You:Values-first culture: We lead with our Values every day and bring them to life together.Boundless opportunity: We create opportunities to learn and grow at every stage of your career.Continuous innovation: We invite you to help redefine the future of financial services.Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives.Championing Corporate Citizenship: We build a business that benefits all collaborators and has a positive social and environmental impact.About Manulife and John Hancock:Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.Salary & Benefits:The annual base salary for this role is expected to be between $123,400.00 CAD - $229,300.00 CAD.

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