Senior Technical Writer

Responsibilities:Develop, write, and maintain comprehensive training documentation for S4 Hana ERP Order to Cash processes.Collaborate with subject matter experts (SMEs) to gather information and ensure accuracy and completeness of documentation.Create user manuals, training guides, webinar materials, quick reference materials, and talk tracks for training videos.Update existing documentation to reflect changes in processes, software updates, and new features.Ensure all documentation is clear, concise, and user-friendly.Support training sessions and webinars to educate users on Order to Cash processes.Work closely with the training and development team to align documentation with training programs.Utilize various tools and software to create and manage documentation (e.g., Microsoft Word, Power Point, MS Teams, Training video tools.).Maintain version control and documentation standards.

Qualifications:Bachelor’s degree in Technical Writing, Communications, Information Technology, or a related field.Proven experience as a Technical Writer, preferably in the ERP domain.Understanding of S4 Hana ERP Order to Cash processes.Excellent written and verbal communication skills.Ability to translate complex technical information into clear, concise, and engaging content.Proficiency in documentation tools and software.Strong attention to detail and organizational skills.Ability to work independently and as part of a team.