Walmart
(USA) Senior Manager, UX Design - Content - Enterprise Services
Walmart, Bentonville, Arkansas, United States, 72712
Senior Manager, Content Design (Enterprise Services)
(US) – Bentonville, AR
About the team
Our Design team builds products to enhance the lives of millions of customers across the globe. Walmart Design is innovating the future of retail, and each member of our team plays a pivotal role in shaping the way people engage with our products and services.
As a
Senior Manager of Content Design , supporting Enterprise Services, you will lead the content domain across key areas of our Marketplace and associate tools, focusing on experiences for Walmart partners, suppliers, and our associates.
You will guide your team in creating the highest quality content, helping drive the development of foundational tools, frameworks, and resources that allow the team to scale efficiently and deliver excellent, consistent, and compelling work. Collaborating with design, product, engineering, and business partners, you’ll positively shape products and foster an inclusive experience for partners, suppliers, and associates with your artful use of the Walmart voice, content best practices, and end-to-end UX strategies. You’ll employ your great strengths in storytelling to present your vision and content rationale in a compelling, convincing manner to the wider team and leadership.
If you are motivated by complex challenges and want to build the future of ecommerce, a Design role at Walmart could be what you’ve been looking for.
This is an onsite role, based out of our state-of-the-art home office in Bentonville, AR. We’re looking for someone with a servant leader mentality, that can champion the craft of Content Design from within our Bentonville hub. Help us identify, define, and implement solutions that go beyond words and integrate seamlessly into the lives of our partners and associates.
You’ll sweep us off our feet if you have...
A demonstrated track record working cross-functionally, shipping successful product copy in a fast-paced environment.
Experience facilitating workshops and aligning stakeholders through the use of sound rationale — finding opportunities to bring out the best in people and flex to the needs of the program by refining the messaging.
A deep appreciation for systems thinking and a keen understanding of information architecture, both from a design and content lens.
A positive mindset with a penchant for puzzles — you’re nimble and understand innately what ‘less is more’ means to the user.
The ability to produce great work in short timeframes, multi-task across different projects and platforms, and adapt to the ever-changing priorities of the business.
The energy and empathy to motivate and support teams and partners.
A knack for leading by doing, inspiring, coaching, and contributing to the design org’s culture.
You’ll make an impact by:
Crafting the strategic vision for your discipline, then delivering a solution with cogent, on-brand product copy.
Solving complex problems with curiosity and openness.
Leading by doing, inspiring, coaching, and contributing to the design org’s culture.
Collaborating seamlessly and flexibly with cross-functional partners to drive best-in-class thinking from all parts of the organization.
Proactively soliciting, leveraging, and sharing design research, competitive analysis, relevant metrics/KPIs to deliver strategic, engaging, impactful communications.
Thinking holistically through the entire ecosystem of end users and competitors.
Preferred qualifications:
Degree in Communications, Journalism, Digital Design, or similar.
8+ years of experience in UX content strategy/design (not product marketing).
3+ years as a people manager.
A portfolio with UX case studies showcasing your craft, impact, and collaborative process.
Experience participating in peer reviews and working within a crit culture.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Perks and Benefits
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity - unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
2 years’ supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area.
Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
601 N Walton Blvd, Bentonville, AR 72716, United States of America
#J-18808-Ljbffr
(US) – Bentonville, AR
About the team
Our Design team builds products to enhance the lives of millions of customers across the globe. Walmart Design is innovating the future of retail, and each member of our team plays a pivotal role in shaping the way people engage with our products and services.
As a
Senior Manager of Content Design , supporting Enterprise Services, you will lead the content domain across key areas of our Marketplace and associate tools, focusing on experiences for Walmart partners, suppliers, and our associates.
You will guide your team in creating the highest quality content, helping drive the development of foundational tools, frameworks, and resources that allow the team to scale efficiently and deliver excellent, consistent, and compelling work. Collaborating with design, product, engineering, and business partners, you’ll positively shape products and foster an inclusive experience for partners, suppliers, and associates with your artful use of the Walmart voice, content best practices, and end-to-end UX strategies. You’ll employ your great strengths in storytelling to present your vision and content rationale in a compelling, convincing manner to the wider team and leadership.
If you are motivated by complex challenges and want to build the future of ecommerce, a Design role at Walmart could be what you’ve been looking for.
This is an onsite role, based out of our state-of-the-art home office in Bentonville, AR. We’re looking for someone with a servant leader mentality, that can champion the craft of Content Design from within our Bentonville hub. Help us identify, define, and implement solutions that go beyond words and integrate seamlessly into the lives of our partners and associates.
You’ll sweep us off our feet if you have...
A demonstrated track record working cross-functionally, shipping successful product copy in a fast-paced environment.
Experience facilitating workshops and aligning stakeholders through the use of sound rationale — finding opportunities to bring out the best in people and flex to the needs of the program by refining the messaging.
A deep appreciation for systems thinking and a keen understanding of information architecture, both from a design and content lens.
A positive mindset with a penchant for puzzles — you’re nimble and understand innately what ‘less is more’ means to the user.
The ability to produce great work in short timeframes, multi-task across different projects and platforms, and adapt to the ever-changing priorities of the business.
The energy and empathy to motivate and support teams and partners.
A knack for leading by doing, inspiring, coaching, and contributing to the design org’s culture.
You’ll make an impact by:
Crafting the strategic vision for your discipline, then delivering a solution with cogent, on-brand product copy.
Solving complex problems with curiosity and openness.
Leading by doing, inspiring, coaching, and contributing to the design org’s culture.
Collaborating seamlessly and flexibly with cross-functional partners to drive best-in-class thinking from all parts of the organization.
Proactively soliciting, leveraging, and sharing design research, competitive analysis, relevant metrics/KPIs to deliver strategic, engaging, impactful communications.
Thinking holistically through the entire ecosystem of end users and competitors.
Preferred qualifications:
Degree in Communications, Journalism, Digital Design, or similar.
8+ years of experience in UX content strategy/design (not product marketing).
3+ years as a people manager.
A portfolio with UX case studies showcasing your craft, impact, and collaborative process.
Experience participating in peer reviews and working within a crit culture.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Perks and Benefits
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity - unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
2 years’ supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area.
Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area.
We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Primary Location...
601 N Walton Blvd, Bentonville, AR 72716, United States of America
#J-18808-Ljbffr