Associate Creative Director - (Job Number: 3302169)

Position Overview:The Marketing and Communications Department (MarCom) at Mass General Brigham is searching for a talented Associate Creative Director who will play a critical role in implementing our Mass General Brigham brand across the healthcare system and find new, compelling ways to tell our story and propel the visual expression of our brand to the next level. This position presents the opportunity to shape creative strategies for a world-leading organization filled with highly talented and compassionate people who work to improve lives through better health. The Associate Creative Director will play an important role in bringing Mass General Brigham’s brand to life by telling our story and helping patients find the care they need.The Associate Creative Director will report to the Director of Creative, who heads up the creative team and oversees all creative design executions within MarCom and across the organization. The Associate Creative Director will manage a variety of design projects to ensure the creative needs of the entities are met in a high-quality, effective, thoughtful, timely and cost-effective manner. With the Creative Director, the Associate Creative Director plays a critical role in developing and maintaining the visual strategy for the Mass General Brigham brand. The Associate Creative Director is responsible for the day-to-day management of creative initiatives, developing and mentoring creative talent and teams ensuring delivery of exceptional work that meets and exceeds expectations.Principal Duties and Responsibilities:Use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: patients, affordability, accountability and service commitment, decisiveness, innovation and thoughtful risk; and how we treat each other: diversity and inclusion, integrity and respect, learning, continuous improvement and personal growth, teamwork and collaboration.Brand champion:Support the creative director to set the visual standards and overall creative strategies for the Mass General Brigham brand along with the brand team.Execute design strategies that support brand positioning and messaging goals for the Mass General Brigham brand, entities, programs and initiatives across the system.Ensure coherence of design and brand standards across various entities, programs and affiliates within the Mass General Brigham system.Design expert:Develop designs and user experiences for all channels including the Mass General Brigham website, print, emails, mobile, video, etc.Understand the key opportunities presented by each media format and develop user experiences that take advantage of these channel distinctions.Support and coordinate the development of designs by other marketing personnel across the system to maintain a consistent approach to content presentation.Support and art direct video and photo projects on site at Mass General Brigham entities.Productive force:Manage the effective production of a wide range of creative projects through to completion within tight deadlines.Manage time tables and competing interests to accomplish a diverse range of projects.Harness functional expertise through colleagues, vendors and freelancers to produce great work.Expertise in state-of-the-art production methods.Effective collaborator:Be a resourceful, collaborative team player with a proven ability to meet deadlines in a fast-paced environment.Help manage vendor relationships to meet the capacity and capability needs of the organization.Maintain a supportive and productive environment.Inspiration:Help lead innovation in our design function consistent with Mass General Brigham’s dedication to innovation in patient care and medical discovery.Adapt design strategies to take advantage of new learnings, including market research, measurement and analysis and client feedback.Manage and mentor colleagues to achieve high standards of excellence and professional growth.Find creative opportunities wherever possible and keep up to date on creative trends and technologies.Other duties as needed or required.Qualifications:Bachelor’s degree in graphic design; advanced design degree strongly preferred.10+ years of agency experience required.7+ years of demonstrated leadership experience in managing larger, cross-functional teams in a fast-paced, complex, and ambiguous environment.Excellent communication and interpersonal skills, with the ability to collaborate effectively at all levels of the organization.Track record of developing impactful work; developing, challenging, and inspiring others to deliver their best work.Deep understanding of marketing principles supporting the ability to manage a brand’s visual identity effectively.Creative mindset with a passion for innovation and continuous improvement in all aspects of design.Strong understanding of designing and managing production for a range of media.Ability to manage and collaborate with a wide variety of vendors and agency partners.Impressive portfolio of communications projects displaying a keen aesthetic eye and strong typography skills.Ability to travel to all Mass General Brigham locations to art direct photo and video shoots.Experience working in health care preferred.Skills/Abilities/Competencies:Deliver fresh thinking, innovative creative solutions and impactful storytelling.

Exceptional ability to develop compelling creative across all media.Expert technical design skills.Excellent typography, visual and verbal communications skills.Extensive experience creating animations, motion graphics and other digital media assets.

Leadership skills to educate, lead and inspire the creative, fostering a culture that places a premium on ideas, creativity, and innovation.

Recognize the value that different perspectives and backgrounds bring to a team.Clear, friendly and confident communication with both clients and team members to help determine needs and timelines.Ability to envision a strong creative strategy to support and understand the organization’s overall business strategy.Comfortable pushing back on client feedback to produce the best work possible.Ability to support, challenge and develop talent within the team, provide constructive feedback and collaborate effectively.

Strategic planning skills to help steward the creative function within the MarCom department.

Along with the Creative Director, manage strategy planning for the design function, including identifying and building relationships with creative partners, scheduling, workflows and general process documentation.Strong organizational and time management skills and the ability to adapt quickly to changing priorities.Involved in project planning and budgeting, assignments to vendors and vendor management, including reviews of sketches, rough cuts and final animations/videos.

Supervisory Responsibilities:Two to three direct reports.May indirectly provide leadership and guidance to less seasoned and new staff within the creative team as well.Working Conditions:Local travel to Mass General Brigham sites for photo and video shoots.May be required to work in the MarComm office in Assembly Row one or two days a week (TBD).While performing the duties of this job, the employee is frequently required to sit; talk; or hear; use hands to finger; handle; or feel; reach with hands and arms. The employee is occasionally required to stand; walk; and stoop; kneel; or crouch. Specific vision abilities required by this job include close vision, distance vision and depth perception.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office working conditions.The noise level in the work environment is quiet to moderate.About Us:As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women’s Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research.We’re focused on a people-first culture for our system’s patients and our professional family. That’s why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees’ personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development—and we recognize success at every step.Mass General Brigham is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Location:MGB Assembly Row (PHSSomervilleAssembly)399 Revolution DriveSomerville, 02145

Remote with travel required to all Mass General Brigham locations for photo/video shoots and meetings at Assembly Row in Somerville, MA.

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