Capital One
Senior Associate Instructional Designer
Capital One, Plano, Texas, us, 75086
Senior Associate Instructional DesignerDoes the idea of reimagining the learning experience for a group of hyper-digital, fun-seeking, customer-centric associates sound less like work and more like fun? Can your writing voice be described as fresh, modern, and conversational? When reading learning blogs over your morning coffee, do the words Bloom, Masie, and Gagne mean something to you? If you are zealous about the associate and customer experience and if people regularly seek you out because of your creativity, talent, and work style, keep reading!
This role will be responsible for the design and development of a diverse set of learning materials to support our Small Business Banking group. This individual will partner closely with key business partners to translate business intent into engaging learning materials, with a focus on digital-first learning methods. This individual will analyze learning needs, design and develop blended learning solutions, and measure and report on learning effectiveness.
As a Senior Associate learning designer, you will partner with SMEs, Project Managers, Facilitators, and other Learning Experience Designers to design, develop, implement, scale, and continuously improve key performance indicators.
Key Responsibilities
Increase the effectiveness of learning solutions by identifying and recommending formats and modalities that create an optimal learning experience.
Design and develop curriculum, programs, learning materials, and performance support tools from a blank slate based on industry design standards.
Design content, including measurable learning objectives, leader and participant materials, experiential scenarios, and assessment questions.
Decrease required development time through proficient use of Articulate Storyline for eLearning development.
Demonstrate an aptitude for, knowledge of, and agility with new learning technologies.
Design training solutions that demonstrate an understanding of adult learning principles and leverage current learning trends.
Participate in stakeholder and learner interviews to curate relevant content.
Recommend and document instructional standards and strategies.
Represent Learning in broader project efforts, ensuring effective delivery in alignment with project timeline goals.
Engage with project team members to enable clarity of goal; conduct ongoing reviews to ensure outcomes meet client needs.
Participate in Train-the-Trainer activities, when applicable.
Partner with other content developers to support material development needs.
Assist Learning Manager by identifying issues and generating alternative solutions.
Set and achieve challenging individual goals that support department and business goals.
Predict resources needed to reach learning objectives and manage them effectively.
Assume personal responsibility for projects and follow-through to completion with minimal supervision.
Provide project updates on a consistent basis to various stakeholders.
Proficient use of multiple rapid development content tools to create online courseware.
Exceptional professional communication and technical writing skills.
Experience with ADDIE, SAM, and Agile training development models.
Experience with project management and managing multiple tasks.
Basic Qualifications:
High School Diploma, GED or equivalent certification.
At least 2 years of experience in Training Design and Development.
At least 1 year of experience with Articulate Storyline, Captivate or Camtasia.
At least 1 year of experience utilizing Google Suite to create online or eLearning courseware.
Preferred Qualifications:
At least 3 years of experience in Training Design and Development for digital modalities.
At least 2 years of experience with curating and developing content for mobile devices.
At least 2 years of experience with multimedia photo and video editing software.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
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This role will be responsible for the design and development of a diverse set of learning materials to support our Small Business Banking group. This individual will partner closely with key business partners to translate business intent into engaging learning materials, with a focus on digital-first learning methods. This individual will analyze learning needs, design and develop blended learning solutions, and measure and report on learning effectiveness.
As a Senior Associate learning designer, you will partner with SMEs, Project Managers, Facilitators, and other Learning Experience Designers to design, develop, implement, scale, and continuously improve key performance indicators.
Key Responsibilities
Increase the effectiveness of learning solutions by identifying and recommending formats and modalities that create an optimal learning experience.
Design and develop curriculum, programs, learning materials, and performance support tools from a blank slate based on industry design standards.
Design content, including measurable learning objectives, leader and participant materials, experiential scenarios, and assessment questions.
Decrease required development time through proficient use of Articulate Storyline for eLearning development.
Demonstrate an aptitude for, knowledge of, and agility with new learning technologies.
Design training solutions that demonstrate an understanding of adult learning principles and leverage current learning trends.
Participate in stakeholder and learner interviews to curate relevant content.
Recommend and document instructional standards and strategies.
Represent Learning in broader project efforts, ensuring effective delivery in alignment with project timeline goals.
Engage with project team members to enable clarity of goal; conduct ongoing reviews to ensure outcomes meet client needs.
Participate in Train-the-Trainer activities, when applicable.
Partner with other content developers to support material development needs.
Assist Learning Manager by identifying issues and generating alternative solutions.
Set and achieve challenging individual goals that support department and business goals.
Predict resources needed to reach learning objectives and manage them effectively.
Assume personal responsibility for projects and follow-through to completion with minimal supervision.
Provide project updates on a consistent basis to various stakeholders.
Proficient use of multiple rapid development content tools to create online courseware.
Exceptional professional communication and technical writing skills.
Experience with ADDIE, SAM, and Agile training development models.
Experience with project management and managing multiple tasks.
Basic Qualifications:
High School Diploma, GED or equivalent certification.
At least 2 years of experience in Training Design and Development.
At least 1 year of experience with Articulate Storyline, Captivate or Camtasia.
At least 1 year of experience utilizing Google Suite to create online or eLearning courseware.
Preferred Qualifications:
At least 3 years of experience in Training Design and Development for digital modalities.
At least 2 years of experience with curating and developing content for mobile devices.
At least 2 years of experience with multimedia photo and video editing software.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.
#J-18808-Ljbffr