University of Washington
MANAGER OF AUDIENCE DEVELOPMENT
University of Washington, Seattle, Washington, us, 98127
Req #: 238175
Department: SCHOOL OF DRAMA
Posting Date: 08/30/2024
Closing Info: Closes On 09/06/2024
Salary: 50% of $5,065 - $6,106 per month
Shift: First Shift
Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701_a11y.pdf )
This is a part time position
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.
The University of Washington School of Drama (SoD) has an outstanding opportunity for a 50%, 11-month/year Manager of Audience Development.
The Manager of Audience Development directs the School of Drama’s efforts to develop and engage audiences for our productions. In conjunction with the Director of Engagement, this position will also contribute to the day-to-day aspects of the School of Drama’s broad-based engagement efforts. This position will report to and work closely with the SoD’s Director of Engagement and the Executive Director. Position duties include implementing strategies for audience development, engagement and retention. The position will focus primarily on developing audiences that represent the larger UW Seattle community and to a lesser degree non-UW communities. This position is expected to engage a wide range of audiences, including students, prospective students, alumni, donors, and the community at large through activities such as post-show surveys and special events related to our productions.
The School of Drama is committed to building and supporting a multicultural community that fosters equity, diversity, inclusion, and access. Our faculty and staff are expected to understand and embrace our commitment to respecting and representing diverse ideas, races, genders, sexualities, abilities, cultures, religions, and traditions, and to interrupt behaviors that hinder our work toward anti-racism and our diversity and inclusion efforts. Black, Indigenous, People of Color, and members of other under-represented groups are encouraged to apply.
Our mission is to develop innovative and courageous artists and scholars poised to be the creative leaders of tomorrow. The school’s graduates go on to careers in theatre, film, television, arts management, advertising, design, creative media, and other areas such as law and business where the skills of critical thinking, problem-solving, collaboration, entrepreneurship, and creativity are essential. Seattle is a well-known center of innovation and culture, and the School of Drama enjoys a close relationship with the area’s many regional theatres.
DUTIES AND RESPONSIBILITIES
This position requires a commitment to the principles of Equity, Diversity, Inclusion + Access (EDI+A) in addressing its three core responsibilities: 1) Marketing and Engagement 2) Patron Relations, 3) Administration.
Commitment to Equity, Diversity, Inclusion and Access (EDI+A) • Uphold, model, and support the School’s student-centric mission and vision. • Demonstrating inclusive behavior. • Maintaining a safe working environment free from any aggressions. • Recognizing micro-aggressions and interrupting behaviors that hinder the School’s diversity and inclusion efforts. • Attend EDI+A, sexual harassment, anti-bias/anti-oppression training, and workshops as scheduled by the School. • Stay current with and participate in the School’s Process for Voicing and Receiving Concerns.
Audience Development, Marketing, and Engagement (70%) • Expand and build strategies to develop and engage audiences for School of Drama productions. This includes strategizing, planning, budgeting, and implementation. • Plan and implement interactive activities such as post-show surveys, roundtable talks, and backstage tours to engage audience members and enhance their experiences. • Work with the Director of Engagement to plan small to medium-sized events each year including opening nights at theatres, production-related events such as symposiums and “talk-backs” and a potential Drama lecture series. Includes some evenings. • Monitor/track/analyze current and historical attendance and ticket sales • Assist the Director of Engagement with the promotion of School activities, including production season and academic events. • Contribute to press releases, press alerts, articles, and calendar listings to highlight the activities of the School. This work may require conducting general research on topics or individuals to be featured. • Gather and analyze data from post-show surveys, Google Analytics, etc. • Create content to contribute to the School of Drama e-newsletter and e-blasts. • Communicate with constituents of the SoD, including, alumni, guests, faculty, staff, and students. This may include e-mail, web-based, social media, and/or written forms.
Patron Relations (15%) • Provide outstanding customer service to the constituents of the School of Drama. • Work closely with UWArts ticketing office to coordinate Drama’s production calendar, and ticket sales information, and resolve patron issues. • Manage complimentary ticket requests with UWArts Tickets on behalf of the SoD • Correspond with audience constituents including “know-before-you-go” e-mails, thank-you letters, invitations, newsletters, and requests for information.
Administration (15%) • Design and build SoD show programs for each production, working closely with the School of Drama Production Office. • Update content on social media sites and on SoD websites. • Perform other duties as assigned.
MINIMUM REQUIREMENTS
• Bachelor’s degree • Two years experience in marketing, communications, advancement, journalism, theatre, or related fields.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
ADDITIONAL REQUIREMENTS
• Capacity to work professionally with many constituencies (e.g. staff, faculty, students, alumni, donors, vendors, and volunteers.)
DESIRED QUALIFICATIONS
• Proficiency with Marketo, and/or other e-mail distribution systems such as Mail Chimp, Constant Contact, etc • Proficiency with Adobe Illustrator, Photoshop, Acrobat, In-Design. • Familiarity with Tessatura and/or other ticketing databases. • Diverse experience and/or advanced education in marketing/communications or public relations as well as event planning. • Experience or advanced education related to Advancement/Development • Excellent written and verbal communication skills. • Customer service minded in interaction, strategic planning, and implementation of projects • Experience working at the University of Washington and/or experience working with arts organizations
CONDITITONS OF EMPLOYMENT
• Attend School of Drama events on a regular basis • Access to reliable transportation that provides for local and regional travel in an efficient manner and on short-term notice • Ability to lift 35 pounds.
Application Process:
The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
Department: SCHOOL OF DRAMA
Posting Date: 08/30/2024
Closing Info: Closes On 09/06/2024
Salary: 50% of $5,065 - $6,106 per month
Shift: First Shift
Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-staff-20230701_a11y.pdf )
This is a part time position
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.
The University of Washington School of Drama (SoD) has an outstanding opportunity for a 50%, 11-month/year Manager of Audience Development.
The Manager of Audience Development directs the School of Drama’s efforts to develop and engage audiences for our productions. In conjunction with the Director of Engagement, this position will also contribute to the day-to-day aspects of the School of Drama’s broad-based engagement efforts. This position will report to and work closely with the SoD’s Director of Engagement and the Executive Director. Position duties include implementing strategies for audience development, engagement and retention. The position will focus primarily on developing audiences that represent the larger UW Seattle community and to a lesser degree non-UW communities. This position is expected to engage a wide range of audiences, including students, prospective students, alumni, donors, and the community at large through activities such as post-show surveys and special events related to our productions.
The School of Drama is committed to building and supporting a multicultural community that fosters equity, diversity, inclusion, and access. Our faculty and staff are expected to understand and embrace our commitment to respecting and representing diverse ideas, races, genders, sexualities, abilities, cultures, religions, and traditions, and to interrupt behaviors that hinder our work toward anti-racism and our diversity and inclusion efforts. Black, Indigenous, People of Color, and members of other under-represented groups are encouraged to apply.
Our mission is to develop innovative and courageous artists and scholars poised to be the creative leaders of tomorrow. The school’s graduates go on to careers in theatre, film, television, arts management, advertising, design, creative media, and other areas such as law and business where the skills of critical thinking, problem-solving, collaboration, entrepreneurship, and creativity are essential. Seattle is a well-known center of innovation and culture, and the School of Drama enjoys a close relationship with the area’s many regional theatres.
DUTIES AND RESPONSIBILITIES
This position requires a commitment to the principles of Equity, Diversity, Inclusion + Access (EDI+A) in addressing its three core responsibilities: 1) Marketing and Engagement 2) Patron Relations, 3) Administration.
Commitment to Equity, Diversity, Inclusion and Access (EDI+A) • Uphold, model, and support the School’s student-centric mission and vision. • Demonstrating inclusive behavior. • Maintaining a safe working environment free from any aggressions. • Recognizing micro-aggressions and interrupting behaviors that hinder the School’s diversity and inclusion efforts. • Attend EDI+A, sexual harassment, anti-bias/anti-oppression training, and workshops as scheduled by the School. • Stay current with and participate in the School’s Process for Voicing and Receiving Concerns.
Audience Development, Marketing, and Engagement (70%) • Expand and build strategies to develop and engage audiences for School of Drama productions. This includes strategizing, planning, budgeting, and implementation. • Plan and implement interactive activities such as post-show surveys, roundtable talks, and backstage tours to engage audience members and enhance their experiences. • Work with the Director of Engagement to plan small to medium-sized events each year including opening nights at theatres, production-related events such as symposiums and “talk-backs” and a potential Drama lecture series. Includes some evenings. • Monitor/track/analyze current and historical attendance and ticket sales • Assist the Director of Engagement with the promotion of School activities, including production season and academic events. • Contribute to press releases, press alerts, articles, and calendar listings to highlight the activities of the School. This work may require conducting general research on topics or individuals to be featured. • Gather and analyze data from post-show surveys, Google Analytics, etc. • Create content to contribute to the School of Drama e-newsletter and e-blasts. • Communicate with constituents of the SoD, including, alumni, guests, faculty, staff, and students. This may include e-mail, web-based, social media, and/or written forms.
Patron Relations (15%) • Provide outstanding customer service to the constituents of the School of Drama. • Work closely with UWArts ticketing office to coordinate Drama’s production calendar, and ticket sales information, and resolve patron issues. • Manage complimentary ticket requests with UWArts Tickets on behalf of the SoD • Correspond with audience constituents including “know-before-you-go” e-mails, thank-you letters, invitations, newsletters, and requests for information.
Administration (15%) • Design and build SoD show programs for each production, working closely with the School of Drama Production Office. • Update content on social media sites and on SoD websites. • Perform other duties as assigned.
MINIMUM REQUIREMENTS
• Bachelor’s degree • Two years experience in marketing, communications, advancement, journalism, theatre, or related fields.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
ADDITIONAL REQUIREMENTS
• Capacity to work professionally with many constituencies (e.g. staff, faculty, students, alumni, donors, vendors, and volunteers.)
DESIRED QUALIFICATIONS
• Proficiency with Marketo, and/or other e-mail distribution systems such as Mail Chimp, Constant Contact, etc • Proficiency with Adobe Illustrator, Photoshop, Acrobat, In-Design. • Familiarity with Tessatura and/or other ticketing databases. • Diverse experience and/or advanced education in marketing/communications or public relations as well as event planning. • Experience or advanced education related to Advancement/Development • Excellent written and verbal communication skills. • Customer service minded in interaction, strategic planning, and implementation of projects • Experience working at the University of Washington and/or experience working with arts organizations
CONDITITONS OF EMPLOYMENT
• Attend School of Drama events on a regular basis • Access to reliable transportation that provides for local and regional travel in an efficient manner and on short-term notice • Ability to lift 35 pounds.
Application Process:
The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.