Intuit
Manager 2 Experience Design
Intuit, Mountain View, California, us, 94039
Overview
Intuit Assist for QuickBooks delivers digital expertise to Small Businesses through the use of Generative AI technologies to help with their daily accounting work. By anticipating future customer needs, business trends, and understanding external technology, our multi-disciplinary team propels the next generation of customer experiences.
We’re looking for a Design Manager to lead a team that imagines, creates, and tests new Generative AI concepts and interaction models that can solve small business accounting problems. We are looking for design hackers, pragmatists, and unconventional thinkers to bridge the gap between conceptual design, emerging technologies and platform capabilities. You should be a maker and not afraid to take on complex challenges that lead to paradigm shifting ideas. You thrive in ambiguity and are a creative systems thinker. You’ll be part of a design team dedicated to proving and creating game changing user experiences that will help power prosperity for our customers.
What you'll bring
8+ years of experience in Design, with management experience as a nice-to-have; preferably experience with SaaS and mobile products
Bachelor’s or Master’s degree in Design, HCI, Human Factors, Design Strategy, or equivalent relevant experience
Demonstrated ability to deliver high-quality design output through a team; Experience leading designers as a mentor, design lead, or manager
Deep knowledge of design principles and methods, research methodologies, prototyping and rapid experimentations to quantify product and user behavioral insights
Expert knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers and cross-functional teams
Strong business acumen and experience in managing multiple stakeholders and senior leadership expectations
Proven track record in setting a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their awesome user experience
Curiosity and commitment to testing new ideas and innovating to drive business results and negotiation
Expertise conveying ideas and concepts through storyboarding, wireframing, and prototyping
Mastery of design and prototyping tools like Figma and Adobe Creative Suite
A dazzling online portfolio demonstrating your strong craft and collaborative process
How you will lead
Lead initiatives of significant scope, complexity, and responsibility in creative vision, strategy, and execution; with ability to operate as both player and coach
Solve customer problems by synthesizing behavioral information and imagining things as they might be, not as they are
Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web & mobile platforms
Take ideas and concepts, and visualize them in such that they are communicated effectively and compellingly for internal leaders, partners, and customers
Strong communication (written, verbal, and visual), influence, and persuasion skills
Directly responsible for delivering User Experience visions, UI specifications, wireframes, and prototypes
Collaborate effectively with other designers, content strategists, product managers, engineers, and researchers
Solicit feedback and contribute constructively to design reviews
Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends
Use facilitative leadership skills to drive to the best outcome for stakeholders, resulting in others learning from you, and inspiring others to want to work with you
Work on multiple projects at one time, using strong communication skills to manage time and expectations appropriately
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
Intuit Assist for QuickBooks delivers digital expertise to Small Businesses through the use of Generative AI technologies to help with their daily accounting work. By anticipating future customer needs, business trends, and understanding external technology, our multi-disciplinary team propels the next generation of customer experiences.
We’re looking for a Design Manager to lead a team that imagines, creates, and tests new Generative AI concepts and interaction models that can solve small business accounting problems. We are looking for design hackers, pragmatists, and unconventional thinkers to bridge the gap between conceptual design, emerging technologies and platform capabilities. You should be a maker and not afraid to take on complex challenges that lead to paradigm shifting ideas. You thrive in ambiguity and are a creative systems thinker. You’ll be part of a design team dedicated to proving and creating game changing user experiences that will help power prosperity for our customers.
What you'll bring
8+ years of experience in Design, with management experience as a nice-to-have; preferably experience with SaaS and mobile products
Bachelor’s or Master’s degree in Design, HCI, Human Factors, Design Strategy, or equivalent relevant experience
Demonstrated ability to deliver high-quality design output through a team; Experience leading designers as a mentor, design lead, or manager
Deep knowledge of design principles and methods, research methodologies, prototyping and rapid experimentations to quantify product and user behavioral insights
Expert knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers and cross-functional teams
Strong business acumen and experience in managing multiple stakeholders and senior leadership expectations
Proven track record in setting a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their awesome user experience
Curiosity and commitment to testing new ideas and innovating to drive business results and negotiation
Expertise conveying ideas and concepts through storyboarding, wireframing, and prototyping
Mastery of design and prototyping tools like Figma and Adobe Creative Suite
A dazzling online portfolio demonstrating your strong craft and collaborative process
How you will lead
Lead initiatives of significant scope, complexity, and responsibility in creative vision, strategy, and execution; with ability to operate as both player and coach
Solve customer problems by synthesizing behavioral information and imagining things as they might be, not as they are
Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web & mobile platforms
Take ideas and concepts, and visualize them in such that they are communicated effectively and compellingly for internal leaders, partners, and customers
Strong communication (written, verbal, and visual), influence, and persuasion skills
Directly responsible for delivering User Experience visions, UI specifications, wireframes, and prototypes
Collaborate effectively with other designers, content strategists, product managers, engineers, and researchers
Solicit feedback and contribute constructively to design reviews
Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends
Use facilitative leadership skills to drive to the best outcome for stakeholders, resulting in others learning from you, and inspiring others to want to work with you
Work on multiple projects at one time, using strong communication skills to manage time and expectations appropriately
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.