Marketing & Customer Service Assistant

Replies within 24 hours The team member primarily responsible for understanding customer requirements and translating it to proofs for production execution, also helping to oversee and maintain the existing customer base. Should be proficient in Adobe Illustrator. This role includes customer relationship management, marketing, understanding requirements and graphic design. Training will be provided. Non-exempt - paid bi-weekly . Core Functions: Manage customer requirements, and translate that into proofs using Adobe Illustrators and prepare estimates. Be one point contact for customer. Keep customer information updated in CRM software. Responsible for marketing of services, update newsletter, social media etc. Other Required Skills: Ability to maintain a high level of engagement with a customer base Adobe Illustrator A keen eye for visual design Ideal Candidates Will Also Possess: 1 year of prior Adobe Illustrator 1 years of prior customer service experience Fluent in written and spoken English Timings: Mon to Friday 8:30 AM to 5 PM - Compensation: $14.00 per hour Working at SpeedPro and in the large-format printing industry, gives you a chance to be creative. You will be hands-on, in the field, solving problems and meeting clients to make custom solutions every day. As a national brand, specializing in a variety of printed products, SpeedPro takes great pride in partnering with our long-term, satisfied clients. Our goal is to be considered an extension of each client's marketing team, and we collaborate with partners to determine the right solution for you and your business's end customer. At SpeedPro, we value the relationship between our clients and their customers and deliver quality work on time, every time. With a nationwide network of more than 130 studios, the same standard for excellence in printing, timeliness, and customer service is guaranteed. This is why we have an exceptional net promoter score with our clients of 96. Working at an independently owned and operated SpeedPro studio sets you up for a bright future. Studio employees experience a fast-paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.