Social Media Manager

Social Media Manager at Idaho Central Credit Union in Chubbuck, Idaho, United States Job Description Develop and implement strategies for Idaho Central Credit Union's social media channels and manage the social media team. + Coach and staff team members to run a world class social media team while creating positive morale and environment. + Motivate and monitor social media goals to hit targets. + Deliver monthly one-on-ones and yearly reviews to team members. + Facilitate SDP discussions quarterly. + Create and maintain department reports and speak about department performance. + Develop consistency in all areas of social media. + Coordinate social media planning-develop quarterly goals and annual plans. + Coordinate with the Marketing Team and ad agency to ensure consistency. + Monitor social media trends and changes and find ways to improve the social program. + Monitor competitors' social presence. + Monitor and find opportunities to engage with other departments, organizations, and thought leaders. + Develop and coordinate social media contests and giveaways. + Create and manage social media budget. + Develop a process for monitoring and responding to all social media inbound messaging, comments, reviews, and brand mentions. + Available to work outside normal business hours (evenings/weekends/holidays). + Work closely with the Social Media Team to maintain the brand voice of the Credit Union and develop social media content supporting the overall social plan. + Create and coordinate with the Marketing Team and/or ad agency any branded social media graphics. + Additional duties as assigned. Bachelor's degree in relevant field is required. Three to five years of management experience required. Experience managing social media accounts and working with an ad agency and/or marketing department required. Strong writing and editing skills are required. Strong graphic design skills preferred. Spanish speaking and writing are preferred. Self-motivated and creative thinker. Performance Standard: High attention to detail and compliance. A demonstrated cooperative and positive attitude toward members and other Credit Union Staff. Professional in appearance, attendance, quality, and quantity of work performed. Ability to analyze member needs, develop, and coordinate activities to fit member needs with Credit Union products and services. Must be willing to comply with the Bank Security Act and USA Patriot Act as implemented by Idaho Central Credit Union. Physical Requirements: + Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.). + Sit for extended periods of time. + Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc. + Repetitive motion using wrists, hands, and fingers. + Reach keyboards. + Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.). The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job. Must be eligible for membership at Idaho Central Credit Union to obtain employment. Idaho Central Credit Union is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law. ID: 2023-6347 Street 2: 4400 Central Way External Company URL: Street: MSC-05 To view full details and how to apply, please login or create a Job Seeker account