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AEG

Email & CRM Marketing Manager

AEG, Portland, Oregon, United States, 97205


THE ROLE:

The Email/CRM Marketing Manager role is a key position within the Digital Department, which falls under the Marketing division of our organization. This individual will be responsible for overseeing and executing all email and mobile marketing campaigns, ensuring a seamless customer experience across multiple channels. This role requires a highly organized, detail-oriented individual with a passion for delivering exceptional customer experiences through email and mobile marketing channels.

WHO ARE THE PORTLAND THORNS?

We are the Portland Thorns.

We will be the #1 women's football franchise in the world.

We fight to protect the integrity of our team and to inspire our city.

We are stewards of innovation...on and off the pitch.

We have a storied history of winning with a championship pedigree.

We believe in inclusiveness and demonstrating an authentic commitment to the community.

We are diverse, multi-cultural and we take action with purpose and intent.

We will relentlessly be a thorn in our opponent's side and forever be the crown jewels of Portland.

We are the Portland Thorns.

WHAT YOU'LL BE UP TO:Maintain customer contact and deployment calendars, collaborating with cross-functional teams to plan, execute, and wrap up all campaigns effectively.Manage and execute technical systems related to email and digital channel marketing.Work closely with internal teams, including Brand Marketing, Ticket Sales, Partnerships, and others, to develop and deploy sophisticated email and mobile journeys, automations, behavioral campaigns, transactional messages, and triggered campaigns.Ensure the quality execution of campaigns while adhering to corporate policies, legal and regulatory requirements (e.g., GDPR, CCPA), and departmental procedures.Collaborate with developers and platforms to ensure accurate data is being gathered and deployed in internal communications.

What it Takes to be ThornMinimum of 7 years of relevant experience in email/CRM marketing or a related field.Strong understanding of CRM and consumer engagement best practices across multiple platforms.Hands-on experience with enterprise-level Email Service Providers (ESPs) and working within mobile marketing campaigns.Experience with marketing automation platforms and customer data platforms (CDPs).Familiarity with A/B testing and optimization techniques for email and mobile campaigns.Knowledge of HTML, CSS, and other coding languages relevant to email and mobile marketing as well as proficiency in project management tools.Excellent problem-solving, analytical, and decision-making skills with strong attention to detail and organizational abilities.Solid understanding of sports fans and sports consumer behavior, with an applicable knowledge and interest in the growth of the sport.The ideal candidate will thrive in a fast-paced, collaborative environment.

BenefitsCompetitive salary and performance-based incentives, Salary Range $68,000 - $78,000Comprehensive benefits package, including health insurance, retirement plans, and wellness programsOpportunities for professional development and career advancementDynamic, collaborative and fun work environmentOpportunity to make a meaningful impact and contribute to the growth of women's soccer

Ready to Be a Thorn in the Best Possible Way? Apply Now!

If you're ready to shape the future of the Portland Thorns, send us your application. Let's make history together!

Portland Thorns FC an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:This position is located in Portland Oregon are you currently located in the area, or would you be able to relocate?Do you have a minimum of 7 years of relevant experience in email/CRM marketing or a related field?