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TikTok

Product Manager, Content Classification - Trust & Safety

TikTok, San Jose, California, United States, 95123


Responsibilities

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. At TikTok, our people are humble, intelligent, compassionate, and creative. We create to inspire for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

As a product manager on our Trust & Safety team, you will collaborate cross-functionally with engineers, data scientists, operations, product policies, and various relevant internal teams to build safety product features and strategies to comply with the latest global data regulation. We are looking for a Product Manager to design, develop, and drive project management to delivery.

Drive product strategy and build features and tools to support response to legal, law enforcement, regulation, compliance, and privacy-related inquiries and requests.Define product roadmap, set metrics that inform the success of safety efforts, and work with the engineering team to implement product solutions.Develop a robust workflow for cross-team collaboration, and manage large-scale product improvement projects to improve community safety.Work in a high tempo environment, adapting and responding to day-to-day challenges of the role.Demonstrate resilience and commitment to self-care to manage the emotional demands of the role.

Qualifications

5 or more years of experience in product management related to content detection models, consumer-facing platforms, or internal tooling.Experience and expertise in trust & safety, compliance, legal/law enforcement/privacy/regulatory, and compliance reporting features.Ability to design product solutions based on evidence; proven track record of pushing ambitious products.Robust project management and communication skills; ability to influence and unite cross-functional teams.Experience working with cross-functional partners across different time zones, cultures, and languages.Knowledgeable in global content moderation data regulations such as digital service act, etc.Data-sensitive, capable of in-depth data interpretation.Familiar with VSP (video sharing platform) regulations and able to collaborate with not only Eng, UX, Data, Algorithm teams but also PR, GR, Legal, and Policy teams.

Trust & Safety recognizes that keeping our platform safe for TikTok communities is no ordinary job, which can be both rewarding and psychologically demanding. This is why we are sharing the potential hazards, risks, and implications in this unique line of work from the start, so our candidates are well informed before joining.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and creating an environment that reflects the many communities we reach.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ts.accommodations@bytedance.com.

Job Information:

The base salary range for this position in the selected city is $124640 - $287280 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies, and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents, and a Health Savings Account (HSA) with a company match.Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans.10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.Mental and emotional health benefits through our EAP and Lyra.A 401K company match, gym, and cellphone service reimbursements.The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

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