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Intuit

Manager 2 Experience Design

Intuit, Mountain View, California, us, 94039


Overview

Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.

Intuit Assist for QuickBooks delivers digital expertise to Small Businesses through the use of Generative AI technologies to help with their daily accounting work. By anticipating future customer needs, business trends, and understanding external technology, our multi-disciplinary team propels the next generation of customer experiences.

We’re looking for a Design Manager to lead a team that imagines, creates, and tests new Generative AI concepts and interaction models that can solve small business accounting problems. We are looking for design hackers, pragmatists, and unconventional thinkers to bridge the gap between conceptual design, emerging technologies and platform capabilities. You should be a maker and not afraid to take on complex challenges that lead to paradigm shifting ideas. You thrive in ambiguity and are a creative systems thinker. You’ll be part of a design team dedicated to proving and creating game changing user experiences that will help power prosperity for our customers.What you'll bring

8+ years of experience in Design, with management experience as a nice-to-have; preferably experience with SaaS and mobile productsBachelor’s or Master’s degree in Design, HCI, Human Factors, Design Strategy, or equivalent relevant experienceDemonstrated ability to deliver high-quality design output through a team; Experience leading designers as a mentor, design lead, or managerDeep knowledge of design principles and methods, research methodologies, prototyping and rapid experimentations to quantify product and user behavioral insightsExpert knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers and cross-functional teamsStrong business acumen and experience in managing multiple stakeholders and senior leadership expectationsProven track record in setting a vision for great customer experiences, inspiring others to get behind the vision, and ultimately delivering products and services that are known for their awesome user experienceCuriosity and commitment to testing new ideas and innovating to drive business results and negotiationExpertise conveying ideas and concepts through storyboarding, wireframing, and prototypingMastery of design and prototyping tools like Figma and Adobe Creative SuiteA dazzling online portfolio demonstrating your strong craft and collaborative processHow you will lead

Lead initiatives of significant scope, complexity, and responsibility in creative vision, strategy, and execution; with ability to operate as both player and coachSolve customer problems by synthesizing behavioral information and imagining things as they might be, not as they areApply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web & mobile platformsTake ideas and concepts, and visualize them in such that they are communicated effectively and compellingly for internal leaders, partners, and customersStrong communication (written, verbal, and visual), influence, and persuasion skillsDirectly responsible for delivering User Experience visions, UI specifications, wireframes, and prototypesCollaborate effectively with other designers, content strategists, product managers, engineers, and researchersSolicit feedback and contribute constructively to design reviewsAdvance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trendsUse facilitative leadership skills to drive to the best outcome for stakeholders, resulting in others learning from you, and inspiring others to want to work with youWork on multiple projects at one time, using strong communication skills to manage time and expectations appropriately

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