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Thrivent

Sr Product Owner - Enterprise Marketing

Thrivent, Minneapolis, Minnesota, United States, 55443


As a Sr. Product Owner on the product team supporting Enterprise Marketing, you will help deliver a best-in-class experience to our users & customers leveraging modern technologies & platforms (e.g. Salesforce). You will own the tactical execution of our initiatives, experiments, and new features while strategically working with Product leadership to develop the product strategy and roadmap that helps answer the ‘What’ and ‘Why’.

If the following job requirements and experience match your skills, please ensure you apply promptly.This role is unique in that it requires you to think like a digital marketer and drive end-to-end delivery like a product owner. As the ideal candidate, you bring a blend of creativity, technical and product fluency, strategic thinking, and marketing experience (ideally in a Salesforce ecosystem). You have superb cross-functional collaboration skills and are comfortable working closely with both designers and developers; a proven ability to translate customer and market insights into product requirements and a prioritized product backlog; a passion for scaling and streamlining processes; and a results-oriented, user-centric approach. Experience in digital or growth marketing to help standup & execute multi-channel campaigns, data needs, and analytics is a strong plus.

The Sr. Product Owner will work closely with cross-functional teams such as Marketing, Engineering, Operations, and Data, to create and build experiences that allow our users to drive growth and engagement with our prospects and clients. You own the direction-setting, discovery, and prioritization of customer wants and needs. You will act as a strategic thought partner alongside the Product Manager to articulate, translate, and execute the Product Manager’s long-term strategy and vision through tactical strategies and solutions that drive necessary business outcomes. This requires the right alignment and regular, transparent communication to ensure both roles deliver on their goals. Additionally, the Sr. Product Owner works closely with stakeholders, end users, and functional and technical team members to rapidly deliver quality solutions to customers.

DUTIES & RESPONSIBILITIES:Works as a key team member on a cross functional team, responsible for continuous delivery of value to the customer through compelling and empowering customer experiencesCollaborate with Product Manager and stakeholders to ensure work prioritization is aligned with Thrivent’s priorities and overall product roadmap as well as to provide product development feedback and direction. Leans into the work of developing and socializing the product strategy with senior leaders across the companyContinuously innovates and evolves the product in alignment with strategic priorities. Is responsible for creating, maintaining, and evolving the product roadmapMaintain and refine product backlog: Create user stories and acceptance criteria and prioritize all stories to ensure work focuses on those with maximum business value that align with product strategyEnsure stories clearly communicate the customer and stakeholder needs to meet key business objectives and strategies for the product. Is available for consultation during agile team planning and grooming sessions as needed. Coaches team members on effective product management and agile techniques to help mature the abilities of the entire teamFacilitates efforts across other product teams to align product roadmaps and sprint plans, in an effort to focus on delivering the maximum business value to the organizationAs a functional leader of an agile team, ensures the team is aligned around similar goals and objectives and attending all team meetingsEngages with customers and users on a regular basis to uncover implicit and explicit needsDevelop and track key value drivers that measure effectiveness of product discovery and overall product performance, and communicate these to stakeholders and business leaders on a regular basisFoster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles.Inspire others to achieve challenging goals and high standards of performance while committing to the organization’s direction (Product/Agile/DevOps)Models Thrivent’s leadership competencies – Model the Way, Rally the Team and Deliver OutcomesSupports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clientsNo direct personnel supervisory responsibility, however, supervises large complex product teams with cross-functional team membersQUALIFICATIONS & SKILLS:Required:Bachelor's degree or equivalent work experience5-7 years relevant business experience, including at least 2-3 years in a B2C product role where your work has been key to driving growth capabilities leveraging the Salesforce platformUnderstand fundamentals of iterative development, software development process and proceduresExpertise in the principles of Agile Product Management, stakeholder management, market and user research, technology management, and process designHigh level of organization and attention to detailPassion and understanding of new technology and trendsExcellent communication, collaboration, and influence skills among all organizational levels; strong facilitation and executive communications skillsPreferred:Certified Product Owner or similar certificationSalesforce Marketing Cloud or similar Salesforce certificationEntrepreneurial mindset, and comfort with ambiguityProven success developing business cases, roadmaps, product execution strategies for complex or large-scope productsAbility to prioritize work against enterprise, division, and product strategies. Can effectively communicate rationale and impact for prioritization choicesExpert in defining high-quality business requirements and proficient in Agile story writingExpertise with foundational product management tools, techniques and principles across discovery, design, build, release, and measure cycleStrong leadership and influential skills to coordinate and motivate product teams, even outside direct reporting relationshipsDemonstrated experience with user interface design and best practices for usabilityExperience working in large, complex organizational initiativesAdvanced skills in MS Office Suite with particular emphasis on Excel and PowerPoint

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