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New Balance Athletics, Inc.

Studio Operations Manager, Global Content Factory

New Balance Athletics, Inc., Boston, Massachusetts, us, 02298


Who We Are:

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.JOB MISSION:The Studio Operations Manager, Global Content Factory is a leader in the in-house photography studio and manager of the studio operations team. The Studio Ops Manager is responsible for overseeing all operational aspects of Content Factory, leading with communication, innovation, and creativity as top priorities; and ensuring the studio team has everything they need to deliver the highest quality work and optimum value for the Brand. As the lead for day-to-day operations, the Studio Ops Manager must be highly collaborative, have strength in team building, and drive partnership with the Creative Manager and Producer, across the creative and operations teams.The Studio Ops Manager plays a pivotal role in ensuring the efficient and effective functioning of the studio's day-to-day operations by managing the process from intake of brief through to delivery of final assets including intake & scheduling of work, ensuring timelines are met, optimizing workflow, management of samples, producing shoots, resource management, quarterly metrics reporting & analysis, and budget & vendor/talent management. They are the main contact for project standing & readiness for the season.MAJOR ACCOUNTABILITIES:Partners with Creative Manager and Producer for overall studio success and manages Sample Management team.Manages all projects and drives communications (clarifying the brief, timing expectations, etc.) with business owners, primarily in marketing and reaching across the organization.Builds & manages strong relationships with cross-functional & cross-departmental teams.Drives workflow, assigning priorities from photography to retouching, partnering with the creative ops team on timelines, Producers on production timing, and Associate Photography Manager for post-production.Evaluates level of effort, identifies bottlenecks and recommends solutions to streamline workflow.Schedules shoots and projects in Workhorse platform.Tracks monthly metrics and identifies trends within the team.Partners with Creative Manager in ordering of prop equipment, set parts, and software.Manages budget while providing visibility to Creative Manager and broader leadership.Facilitates accounting and system set up for invoicing and payment to vendors, contractors, and agencies.REQUIREMENTS & QUALIFICATIONS:5-7 years photo studio management with extensive experience team building and communicating across all levels.High level knowledge of post-production processes and digital asset management platforms.Intermediate experience with workflows, including Mac OS, Adobe Creative Suite, file management, project management.Flexible, productivity-focused, and quick problem solver with ability to manage multiple projects simultaneously.Good communication skills to ensure team members are aligned and clear on priorities.Excellent ability to collaborate with team members in multiple locations.Excel, and Microsoft Suite proficient and experience with Asana, Widen, Workhorse and GlobalEdit, is a plus.Expected to work from New Balance Boston Headquarters studio a minimum of 3 days per week.

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