Moody Bible Institute
Operations Administrator - Business Growth Strategies (Radio)
Moody Bible Institute, Chicago, Illinois, United States, 60290
The Operations Administrator - Business Growth Strategies supports the Director, Business Growth Strategies by coordinating departmental initiatives, including business development, affiliate relations, events, compliance, partnerships, and contract negotiations. They manage projects, track timelines, allocate resources, and ensure effective communication with stakeholders. In customer service, they handle inquiries, approvals, and issue resolution, ensuring strong relationships and achieving the win-win-win. The Administrator also oversees the full contract lifecycle, ensuring compliance and collaboration with the Operations team. Strong organizational skills and attention to detail are essential for managing multiple projects, customer relations, and contracts to meet departmental objectives.
Essential Functions
Project Management
Assist in creating project plans, identifying specific tasks or deliverables, and setting deadlines to on time completion. Organize meetings, track milestones, and manage schedules.Maintain project documentation, report progress, and track task completion.Assist in managing resources and budgets.Serve as the communication hub, coordinating with stakeholders, and suggesting workflow improvements.Customer Contact/Service
Manage client communications for approvals, inquiries, and billing.Facilitate copy approvals between legal and the partner.Maintain accurate records, build relationships, and support follow-ups to ensure timely responses.Work with underwriting and affiliates teams for customer onboarding and support general inquiries.Contract Management
Assist in drafting and reviewing contracts, ensuring compliance with standards.Organize and track contract milestones, manage renewals, amendments, and handle execution.General Administration
Manage meeting schedules, travel arrangements, credit card reconciliation, and budgeting support.Serve as the communication liaison and coordinate calendar management.Archive and organize documents, attend meetings, and perform other duties as needed.Minimum Requirements
A strong, personal relationship with Jesus ChristBachelor's degreeAlignment of the mission and values of Moody Global Media and Moody Bible InstituteTwo years of experience in a detail-oriented roleProfessional appearance and demeanorStrong ability to engage prospective and current partners effectivelySelf-motivated, goal-oriented, and proactive in achieving resultsExcellent communication skills, both written and verbalProficiency in Microsoft Word and Excel, Outlook, and a graphic design softwareValid State driver’s license and willingness/ability to travelAble to work in the US Legally without sponsorshipPreferred Requirements
Experience in Non-Profit MinistryExcellent organizational skills.Outstanding communication and interpersonal abilities.Excellent knowledge of MS Office
Work Environment/Conditions
Moody Bible Institute is a Christian-based Higher Education and Media Ministry. We exist to equip people with the Truth of God’s Word. If you are mission-minded, and have a servant’s heart, join us as we look to further impact the Kingdom of God.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Additional Information
Moody Bible Institute is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Candidates must align with MBI’s Christian identity. Employees are expected to sign a Statement of Faith and adhere to the Community Standards.
We comply with all applicable laws pertaining to nondiscrimination on the basis of race, color, national origin, sex, age, disability, and any other applicable legally protected category. As a religious institution, we have the right to, and do, require that employees hold beliefs consistent with our Doctrinal Statement and conduct themselves in a manner consistent with our religious beliefs, as explained in our Community Standards.
Essential Functions
Project Management
Assist in creating project plans, identifying specific tasks or deliverables, and setting deadlines to on time completion. Organize meetings, track milestones, and manage schedules.Maintain project documentation, report progress, and track task completion.Assist in managing resources and budgets.Serve as the communication hub, coordinating with stakeholders, and suggesting workflow improvements.Customer Contact/Service
Manage client communications for approvals, inquiries, and billing.Facilitate copy approvals between legal and the partner.Maintain accurate records, build relationships, and support follow-ups to ensure timely responses.Work with underwriting and affiliates teams for customer onboarding and support general inquiries.Contract Management
Assist in drafting and reviewing contracts, ensuring compliance with standards.Organize and track contract milestones, manage renewals, amendments, and handle execution.General Administration
Manage meeting schedules, travel arrangements, credit card reconciliation, and budgeting support.Serve as the communication liaison and coordinate calendar management.Archive and organize documents, attend meetings, and perform other duties as needed.Minimum Requirements
A strong, personal relationship with Jesus ChristBachelor's degreeAlignment of the mission and values of Moody Global Media and Moody Bible InstituteTwo years of experience in a detail-oriented roleProfessional appearance and demeanorStrong ability to engage prospective and current partners effectivelySelf-motivated, goal-oriented, and proactive in achieving resultsExcellent communication skills, both written and verbalProficiency in Microsoft Word and Excel, Outlook, and a graphic design softwareValid State driver’s license and willingness/ability to travelAble to work in the US Legally without sponsorshipPreferred Requirements
Experience in Non-Profit MinistryExcellent organizational skills.Outstanding communication and interpersonal abilities.Excellent knowledge of MS Office
Work Environment/Conditions
Moody Bible Institute is a Christian-based Higher Education and Media Ministry. We exist to equip people with the Truth of God’s Word. If you are mission-minded, and have a servant’s heart, join us as we look to further impact the Kingdom of God.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Additional Information
Moody Bible Institute is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Candidates must align with MBI’s Christian identity. Employees are expected to sign a Statement of Faith and adhere to the Community Standards.
We comply with all applicable laws pertaining to nondiscrimination on the basis of race, color, national origin, sex, age, disability, and any other applicable legally protected category. As a religious institution, we have the right to, and do, require that employees hold beliefs consistent with our Doctrinal Statement and conduct themselves in a manner consistent with our religious beliefs, as explained in our Community Standards.