Sonesta Hotels
Director of Sales & Marketing
Sonesta Hotels, Denver, Colorado, United States, 80219
Job Description Summary
Increase your chances of an interview by reading the following overview of this role before making an application.The Director of Sales & Marketing sets the tone for Sonesta’s Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team.The Director of Sales & Marketing is responsible for developing and implementing the total sales and marketing strategy of the hotel. She/he is also responsible for growing existing accounts and generating new business in order to maximize revenue and profits, and to improve the hotel’s performance in the marketplace.The Director of Sales & Marketing is responsible for providing leadership and ensuring the effectiveness and productivity of all aspects of the department. The role’s primary responsibility is to drive results through their entire department.Sonesta managers are charged with providing strategic vision, ensuring tactical execution, and actively managing their department to achieve the company’s revenue and profitability goals and objectives.The ideal candidate has a passion for building and motivating teams that achieve results. Sonesta managers are guest-focused (both internal and external), achievement-oriented leaders.Job DescriptionPosition Title:
Director of Sales & MarketingLocation:
Sonesta Denver DowntownDepartment:
Sales & MarketingReports To:
General ManagerJob Type:
Exempt (Salary)Pay Range:
$130,000 to $145,000 per yearApplication Due:
September 15th, 2024Work EnvironmentMust be able to work in a fast-paced environment.Most work tasks are performed indoors.Physical DemandsThe person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly.The person in this role may be carrying, lifting or pulling items weighing up to 50lbs and pushing and/or pulling approximately 200lbs.The person in this role will be frequently standing up, bending, climbing, kneeling and moving about the hotel.Expected Hours of WorkMust be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (days, nights, overnights).Ten to twelve hour shifts sometimes required.TravelUp to 15% travel may be required.Education and ExperienceBachelor’s degree in sales/marketing or related field preferred.8+ years of progressive experience in a hospitality or hotel Sales and Marketing setting.Direct supervisory experience in a Sales & Marketing leadership position.Experience working with major hospitality brands.Principle duties and responsibilities (Essential Functions) include:Operational/Functional:Direct the solicitation efforts of the sales department staff. Set departmental goals and strategy to align to company’s mission.Develop new accounts, maintain existing accounts, and implement sales strategies to achieve revenue goals and maximize profits for the hotel while maintaining guest satisfaction.Achieve budgeted revenues, sales goals, and maximize profitability within all areas of responsibility.Participate in the preparation of the annual departmental operating budget, the hotel sales and marketing plan, the annual and monthly forecast, and other assigned financial plans which support the overall objectives of the hotel.Supervise, administer and ensure timely completion of all activities of the Sales Department.Develop a complete knowledge of company sales policies and SOP’s and ensure knowledge of and adherence to those policies by the sales team.Develop and maintain market awareness to ensure ability to predict revenue opportunities, develop marketing plans and set new proactive strategies.Prepare and present effective and persuasive presentations to prospective clients.Maintain and develop networking opportunities through active participation in community and professional associations, activities and events.In coordination with General Manager, serve as hotel representative for media related inquiries.Attend trade shows and major market events locally and nationally to promote new business and increase sales for the hotel.Promote teamwork and quality service through daily effective communication and coordination with other departments. Key departmental contacts include all hotel departments, hotel Executive Committee, and Corporate/Regional sales group.May serve as “manager on duty” as required.Perform any other job-related duties as assigned.Strategy and Planning:Develop business plans, monitor the competition and market trends to maximize market share, guest satisfaction, profitability and employee engagement.Build strong relationships with property ownership by establishing regular communication channels and keeping ownership informed of the performance of the property.Engage with guests and customers, obtain feedback and ensure guest expectations are always met and exceeded.Be a champion for the property by actively promoting the brand, being involved in the local community and building genuine and lasting relationships with local businesses, officials and various stakeholders.Financial Management:Achieve budgeted revenues, control labor and maximize profitability.Work with Revenue Management to develop a competitive pricing strategy to grow market share, occupancy, Rev/PAR and yield.Prepare budget and various financial reports for Ownership and the Corporate Office as required.Managing your Team:Interview, hire, train, and promote Sales department staff. Provide constructive and consistent feedback and recommend disciplinary action when appropriate.Attract, retain, and motivate your team to uphold company standards and practices.Ensure employees receive proper training applicable to their position and career aspirations in accordance with company policy and/or local laws.Responsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect reports.Support, comply and promote company initiative, policies and guidelines.Coach team by providing specific feedback to improve knowledge, skills and performance.Ensure employees are treated fairly and equitably. Handle employee issues in a professional and timely manner.Leading with Passion:Responsible for ensuring success through the eyes of employees, guests, and owners.Utilize and collaborate with resources across different departments and corporate office.Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture.Focus on the mission and well-being of the department, hotel, and company as a whole.Lead by example and operate with integrity and respect.Inspire your team to embrace and demonstrate our values and GUEST People Standards.Qualifications and SkillsA candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Strong analytical and problem-solving skills.Strong supervisory and leadership skills.Ability to prioritize and organize work assignments.Extensive knowledge of hotel and hospitality industry.Delphi and Opera PMS experience a plus.Proficient with Microsoft Office Suite or related software.Additional Job DescriptionPay: $130,000 to $135,000 per year. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.Application Deadline: This job posting will be closed on September 15th, 2024.Go Beyond@SonestaHotelsWHO WE AREWe are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality .We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.Additional Job Information/AnticipatedPay RangePay: $130,000 to $135,000 per year. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident InsuranceUpon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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Increase your chances of an interview by reading the following overview of this role before making an application.The Director of Sales & Marketing sets the tone for Sonesta’s Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team.The Director of Sales & Marketing is responsible for developing and implementing the total sales and marketing strategy of the hotel. She/he is also responsible for growing existing accounts and generating new business in order to maximize revenue and profits, and to improve the hotel’s performance in the marketplace.The Director of Sales & Marketing is responsible for providing leadership and ensuring the effectiveness and productivity of all aspects of the department. The role’s primary responsibility is to drive results through their entire department.Sonesta managers are charged with providing strategic vision, ensuring tactical execution, and actively managing their department to achieve the company’s revenue and profitability goals and objectives.The ideal candidate has a passion for building and motivating teams that achieve results. Sonesta managers are guest-focused (both internal and external), achievement-oriented leaders.Job DescriptionPosition Title:
Director of Sales & MarketingLocation:
Sonesta Denver DowntownDepartment:
Sales & MarketingReports To:
General ManagerJob Type:
Exempt (Salary)Pay Range:
$130,000 to $145,000 per yearApplication Due:
September 15th, 2024Work EnvironmentMust be able to work in a fast-paced environment.Most work tasks are performed indoors.Physical DemandsThe person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly.The person in this role may be carrying, lifting or pulling items weighing up to 50lbs and pushing and/or pulling approximately 200lbs.The person in this role will be frequently standing up, bending, climbing, kneeling and moving about the hotel.Expected Hours of WorkMust be flexible to work variable days of the week to include weekends and holidays.Must be flexible to work variable shifts (days, nights, overnights).Ten to twelve hour shifts sometimes required.TravelUp to 15% travel may be required.Education and ExperienceBachelor’s degree in sales/marketing or related field preferred.8+ years of progressive experience in a hospitality or hotel Sales and Marketing setting.Direct supervisory experience in a Sales & Marketing leadership position.Experience working with major hospitality brands.Principle duties and responsibilities (Essential Functions) include:Operational/Functional:Direct the solicitation efforts of the sales department staff. Set departmental goals and strategy to align to company’s mission.Develop new accounts, maintain existing accounts, and implement sales strategies to achieve revenue goals and maximize profits for the hotel while maintaining guest satisfaction.Achieve budgeted revenues, sales goals, and maximize profitability within all areas of responsibility.Participate in the preparation of the annual departmental operating budget, the hotel sales and marketing plan, the annual and monthly forecast, and other assigned financial plans which support the overall objectives of the hotel.Supervise, administer and ensure timely completion of all activities of the Sales Department.Develop a complete knowledge of company sales policies and SOP’s and ensure knowledge of and adherence to those policies by the sales team.Develop and maintain market awareness to ensure ability to predict revenue opportunities, develop marketing plans and set new proactive strategies.Prepare and present effective and persuasive presentations to prospective clients.Maintain and develop networking opportunities through active participation in community and professional associations, activities and events.In coordination with General Manager, serve as hotel representative for media related inquiries.Attend trade shows and major market events locally and nationally to promote new business and increase sales for the hotel.Promote teamwork and quality service through daily effective communication and coordination with other departments. Key departmental contacts include all hotel departments, hotel Executive Committee, and Corporate/Regional sales group.May serve as “manager on duty” as required.Perform any other job-related duties as assigned.Strategy and Planning:Develop business plans, monitor the competition and market trends to maximize market share, guest satisfaction, profitability and employee engagement.Build strong relationships with property ownership by establishing regular communication channels and keeping ownership informed of the performance of the property.Engage with guests and customers, obtain feedback and ensure guest expectations are always met and exceeded.Be a champion for the property by actively promoting the brand, being involved in the local community and building genuine and lasting relationships with local businesses, officials and various stakeholders.Financial Management:Achieve budgeted revenues, control labor and maximize profitability.Work with Revenue Management to develop a competitive pricing strategy to grow market share, occupancy, Rev/PAR and yield.Prepare budget and various financial reports for Ownership and the Corporate Office as required.Managing your Team:Interview, hire, train, and promote Sales department staff. Provide constructive and consistent feedback and recommend disciplinary action when appropriate.Attract, retain, and motivate your team to uphold company standards and practices.Ensure employees receive proper training applicable to their position and career aspirations in accordance with company policy and/or local laws.Responsible for monitoring, measuring, and recognizing performance of team members who directly report to the role and indirect reports.Support, comply and promote company initiative, policies and guidelines.Coach team by providing specific feedback to improve knowledge, skills and performance.Ensure employees are treated fairly and equitably. Handle employee issues in a professional and timely manner.Leading with Passion:Responsible for ensuring success through the eyes of employees, guests, and owners.Utilize and collaborate with resources across different departments and corporate office.Capable of influencing employees to perform to their highest standard and establishing a trusting environment to enrich the culture.Focus on the mission and well-being of the department, hotel, and company as a whole.Lead by example and operate with integrity and respect.Inspire your team to embrace and demonstrate our values and GUEST People Standards.Qualifications and SkillsA candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency.Excellent verbal and written communication skills.Excellent interpersonal and customer service skills.Excellent organizational skills and attention to detail.Strong analytical and problem-solving skills.Strong supervisory and leadership skills.Ability to prioritize and organize work assignments.Extensive knowledge of hotel and hospitality industry.Delphi and Opera PMS experience a plus.Proficient with Microsoft Office Suite or related software.Additional Job DescriptionPay: $130,000 to $135,000 per year. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.Application Deadline: This job posting will be closed on September 15th, 2024.Go Beyond@SonestaHotelsWHO WE AREWe are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality .We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time.Additional Job Information/AnticipatedPay RangePay: $130,000 to $135,000 per year. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.BenefitsSonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:Medical, Dental and Vision InsuranceHealth Savings Account with Company Match401(k) Retirement Plan with Company MatchPaid Vacation and Sick DaysSonesta Hotel DiscountsEducational AssistancePaid Parental LeaveCompany Paid Life InsuranceCompany Paid Short Term and Long Term Disability InsuranceVarious Employee Perks and DiscountsHospital IndemnityCritical Illness InsuranceAccident InsuranceUpon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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