Avery Dennison
Quality Manager, Graphics
Avery Dennison, Grand River, Ohio, us, 44045
Job Description
Have you got what it takes to succeed The following information should be read carefully by all candidates.
Avery Dennison, Graphics is seeking a Quality Manager to join the Divisional Team in a regional role that is based out of the Fairport Harbor Manufacturing Facility.
In this role the Divisional Quality Manager will lead the Divisional Graphics Quality team to deliver world class quality enabling growth in a fast paced high value segment.
The manager will provide leadership across all activities impacting quality in the design of the product partnering with R&D and commercial teams along with consistency in manufacturing partnering directly with the quality teams based in operations.
This role also leads the Graphics and Window Films claims processes.
Activities may include, but are not limited to:
Lead a high performing team at the divisional level which includes:
Engineers focused in the areas of operational quality improvement, design claim improvement, R&D project support and vision system qualification and system management
Divisional claims team to ensure timely and accurate processing of customer reported issues on Graphics and Window Films products, communication and feedback to the sites and/or suppliers, initiation and approval of the CAPA process
Perform leadership duties, exercising usual authority concerning Team, performance appraisals, promotions and performance management. Responsible for training and developing employees, estimating resource/labor needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies
Lead strategic Planning and execution of Graphics Quality initiatives that link overall business growth needs with customer CTQs and operational excellence by partnering with site quality managers, R&D and marketing
Autonomously own our claim handling processes and continuously improve these processes to deliver higher levels of internal and external Customer Satisfaction
Owner of Graphic’s divisional quality metrics and reporting for North America and the global scorecard
Key team member of the Graphics Leadership team
Serve as the primary liaison to North America Graphics quality for all Intercompany customers - this includes but not limited to monthly quality reviews
Act as the divisional MOC/ TOD approver for quality
Lead cross functional business claim reviews for trends in all categories of claims
Managing the commercial HOLD process in partnership with marketing and supply chain for Graphics products
Lead Graphics Divisional MDI process across all site operations, division and tech leads
Quality stakeholder and approver for R&D project Technical Reviews and Stage Gate Reviews aligning on actions for escalated customer issues
Partnering with R&D to scope and resource projects to improve Graphics overall quality and enable growth (for instance entry to OEM market for automotive)
Owner of the Graphic’s Warranty Process, updates and evaluation as required
Travel estimated to be around 20% between various manufacturing sites, suppliers or
customers
Safety:
Practice all health and safety procedures, policies and practices.
Practice excellent housekeeping. Maintain a clean and organized work area.
Participate in all required safety training and initiatives.
Have you got what it takes to succeed The following information should be read carefully by all candidates.
Avery Dennison, Graphics is seeking a Quality Manager to join the Divisional Team in a regional role that is based out of the Fairport Harbor Manufacturing Facility.
In this role the Divisional Quality Manager will lead the Divisional Graphics Quality team to deliver world class quality enabling growth in a fast paced high value segment.
The manager will provide leadership across all activities impacting quality in the design of the product partnering with R&D and commercial teams along with consistency in manufacturing partnering directly with the quality teams based in operations.
This role also leads the Graphics and Window Films claims processes.
Activities may include, but are not limited to:
Lead a high performing team at the divisional level which includes:
Engineers focused in the areas of operational quality improvement, design claim improvement, R&D project support and vision system qualification and system management
Divisional claims team to ensure timely and accurate processing of customer reported issues on Graphics and Window Films products, communication and feedback to the sites and/or suppliers, initiation and approval of the CAPA process
Perform leadership duties, exercising usual authority concerning Team, performance appraisals, promotions and performance management. Responsible for training and developing employees, estimating resource/labor needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies
Lead strategic Planning and execution of Graphics Quality initiatives that link overall business growth needs with customer CTQs and operational excellence by partnering with site quality managers, R&D and marketing
Autonomously own our claim handling processes and continuously improve these processes to deliver higher levels of internal and external Customer Satisfaction
Owner of Graphic’s divisional quality metrics and reporting for North America and the global scorecard
Key team member of the Graphics Leadership team
Serve as the primary liaison to North America Graphics quality for all Intercompany customers - this includes but not limited to monthly quality reviews
Act as the divisional MOC/ TOD approver for quality
Lead cross functional business claim reviews for trends in all categories of claims
Managing the commercial HOLD process in partnership with marketing and supply chain for Graphics products
Lead Graphics Divisional MDI process across all site operations, division and tech leads
Quality stakeholder and approver for R&D project Technical Reviews and Stage Gate Reviews aligning on actions for escalated customer issues
Partnering with R&D to scope and resource projects to improve Graphics overall quality and enable growth (for instance entry to OEM market for automotive)
Owner of the Graphic’s Warranty Process, updates and evaluation as required
Travel estimated to be around 20% between various manufacturing sites, suppliers or
customers
Safety:
Practice all health and safety procedures, policies and practices.
Practice excellent housekeeping. Maintain a clean and organized work area.
Participate in all required safety training and initiatives.