Walmart
Group Director, UX Design - Associate Experiences
Walmart, Springdale, Arkansas, United States, 72764
Position Summary
Please make sure you read the following details carefully before making any applications.What you'll doGroup Design Director, Associate ExperiencesAbout the TeamJoin our award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access through design excellence to all, regardless of zip code or bank account. We design high-value experiences that improve the daily lives of millions of customers – whether they are at home, in our stores, or on the go. We also craft world-class tools and services that enable our more than 1 million in-store and supply chain associates to deliver great value to our customers every day.This senior leadership role will lead a team bringing our strategic vision to life, and is based in Bentonville, Arkansas where we are expanding our awesome design community in our new, state-of-the-art campus.The
Group Design Director, Associate Experiences
will focus on transforming the in-store and supply chain associate experience through consumer-grade, AI-driven digital experiences. This Group Design Director will provide strategic and craft-based design leadership across a comprehensive portfolio of products that empower associates to do their jobs better – whether serving customers, managing inventory, or distributing freight all across the US. In addition to being a thought partner to our business, engineering, and product partners, this leader will work closely with fellow design partners to forge a market-leading, digitally enabled set of experiences that integrate the best of streamlined operations processes, cutting-edge technologies, and associate feedback. This leader will also strategically partner with our store and supply chain operators to make sure the tools our associates use meet their needs in addition to the business we serve.As a Group Design Director, you will employ your depth of knowledge and experience designing tools and services to make the complex simple, clear, and trusted. You’ll demonstrate your natural curiosity to listen, understand, and draw out insights from research and analytics to improve how your portfolio of services grow and evolve. While diving into the interaction patterns and business processes of today, you’ll be able to imagine and articulate improved future states of those products through design. You’ll bring your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team.By innovating on the world’s biggest stage, you will have the chance to shape the future of retail and beyond. You will have the chance to improve the lives of our in-store and supply chain associates by empowering them with best-in-class tools and services, and they in turn will enhance the experience of our customers. If you are motivated by complex, purposeful challenges, being
Group Design Director, Associate Experiences
at Walmart could be the fit you’ve been looking for.You’ll sweep us off our feet if you have...Ability to define and advocate for a design vision and follow through with a plan on how to deliver against itTrack record of shipping high impact products in a fast-moving and changing environment – one that celebrates experimentation, iteration, and shippingBuilt and led multi-disciplinary teams of 60+ designers, writers, and researchers while creating a strong design cultureHands-on implementor with a strong desire for physical-digital prototyping and iteration in the fieldComfort with resourcefully solving problems in dynamic situationsExperience leading product design process and building strong cross-functional partnershipsExcellent visual and interaction design skills and a keen understanding of trends in the marketplace to improve data and AI-driven experiencesAdept with design tools, and deep engagement in the details of the work, while inspiring and empowering designers to deliver beautiful, thoughtful solutions for our associatesA strong strategic mindset and a systems thinking approachA skilled change maker who is not afraid to think big and challenge the status quoAn understanding of data and analytics to track performanceA high bar for quality, and can set new standards for design deliveryAbility to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniorityAbility to produce great work in short timeframes, multitask across different projects and platforms and adapt to the ever-changing priorities of the businessDeep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototypingChampion of a design philosophy that is inclusive of all peopleYou’ll make an impact by:Driving the design strategy and delivering on the future visionPartnering with the business operators, engineering, and product partners to create a compelling vision that will inform the roadmap for associate experiencesOwning and delivering all phases of product design work across the portfolio (these include defining the north star, distilling research, design ideation, prototyping, final spec design, implementation)Leading your team in a way that nurtures the unique strengths of each member and brings them together in a way that has multiplying effectFacilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goalsDriving and holding others accountable to create experiences that celebrate and empower our end usersProactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic productsFostering a maker mindset so teams can iterate and experiment collaboratively to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiencesThinking holistically so that we build true end-to-end experiencesSeamlessly switching gears from deep design thinking to rapid-fire executionThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Minimum Qualifications· Bachelor’s degree or higher in a Design related field and 18+ years of experience in product design, with at least 10 years managing teams of managers and individual contributors.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.Primary Location2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America
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Please make sure you read the following details carefully before making any applications.What you'll doGroup Design Director, Associate ExperiencesAbout the TeamJoin our award-winning design team and help us shape the future of retail. Our mission is to bring dignity and access through design excellence to all, regardless of zip code or bank account. We design high-value experiences that improve the daily lives of millions of customers – whether they are at home, in our stores, or on the go. We also craft world-class tools and services that enable our more than 1 million in-store and supply chain associates to deliver great value to our customers every day.This senior leadership role will lead a team bringing our strategic vision to life, and is based in Bentonville, Arkansas where we are expanding our awesome design community in our new, state-of-the-art campus.The
Group Design Director, Associate Experiences
will focus on transforming the in-store and supply chain associate experience through consumer-grade, AI-driven digital experiences. This Group Design Director will provide strategic and craft-based design leadership across a comprehensive portfolio of products that empower associates to do their jobs better – whether serving customers, managing inventory, or distributing freight all across the US. In addition to being a thought partner to our business, engineering, and product partners, this leader will work closely with fellow design partners to forge a market-leading, digitally enabled set of experiences that integrate the best of streamlined operations processes, cutting-edge technologies, and associate feedback. This leader will also strategically partner with our store and supply chain operators to make sure the tools our associates use meet their needs in addition to the business we serve.As a Group Design Director, you will employ your depth of knowledge and experience designing tools and services to make the complex simple, clear, and trusted. You’ll demonstrate your natural curiosity to listen, understand, and draw out insights from research and analytics to improve how your portfolio of services grow and evolve. While diving into the interaction patterns and business processes of today, you’ll be able to imagine and articulate improved future states of those products through design. You’ll bring your great strengths in storytelling to present your vision and product design rationale in a compelling, convincing manner to the wider team. While working with partners to determine a shared plan forward that balances business and technology considerations, you will create and champion an experience that is highly engaging and usable and deliver pixel-perfect detailed design with your team.By innovating on the world’s biggest stage, you will have the chance to shape the future of retail and beyond. You will have the chance to improve the lives of our in-store and supply chain associates by empowering them with best-in-class tools and services, and they in turn will enhance the experience of our customers. If you are motivated by complex, purposeful challenges, being
Group Design Director, Associate Experiences
at Walmart could be the fit you’ve been looking for.You’ll sweep us off our feet if you have...Ability to define and advocate for a design vision and follow through with a plan on how to deliver against itTrack record of shipping high impact products in a fast-moving and changing environment – one that celebrates experimentation, iteration, and shippingBuilt and led multi-disciplinary teams of 60+ designers, writers, and researchers while creating a strong design cultureHands-on implementor with a strong desire for physical-digital prototyping and iteration in the fieldComfort with resourcefully solving problems in dynamic situationsExperience leading product design process and building strong cross-functional partnershipsExcellent visual and interaction design skills and a keen understanding of trends in the marketplace to improve data and AI-driven experiencesAdept with design tools, and deep engagement in the details of the work, while inspiring and empowering designers to deliver beautiful, thoughtful solutions for our associatesA strong strategic mindset and a systems thinking approachA skilled change maker who is not afraid to think big and challenge the status quoAn understanding of data and analytics to track performanceA high bar for quality, and can set new standards for design deliveryAbility to communicate concepts in a clear and compelling way to audiences of all levels of understanding and levels of seniorityAbility to produce great work in short timeframes, multitask across different projects and platforms and adapt to the ever-changing priorities of the businessDeep experience with business requirement gathering, end-to-journey mapping, facilitating sessions like Design Sprints, conducting competitive analysis, and leading rapid concepting and prototypingChampion of a design philosophy that is inclusive of all peopleYou’ll make an impact by:Driving the design strategy and delivering on the future visionPartnering with the business operators, engineering, and product partners to create a compelling vision that will inform the roadmap for associate experiencesOwning and delivering all phases of product design work across the portfolio (these include defining the north star, distilling research, design ideation, prototyping, final spec design, implementation)Leading your team in a way that nurtures the unique strengths of each member and brings them together in a way that has multiplying effectFacilitating creative problem-solving across cross-functional partners to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goalsDriving and holding others accountable to create experiences that celebrate and empower our end usersProactively soliciting, leveraging, and sharing design research, competitive research, data, and analytics to create full-featured and strategic productsFostering a maker mindset so teams can iterate and experiment collaboratively to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiencesThinking holistically so that we build true end-to-end experiencesSeamlessly switching gears from deep design thinking to rapid-fire executionThe above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.Minimum Qualifications· Bachelor’s degree or higher in a Design related field and 18+ years of experience in product design, with at least 10 years managing teams of managers and individual contributors.At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.Primary Location2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America
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