Senior Vice President, Media Planning, Client Lead

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.PHM is the leading health media agency in the US. We are designed for—and dedicated to—delivering solutions that connect people with meaningful health and wellness solutions every day. Guided by our genuine passion for health and wellness, our work across the entire media ecosystem helps patients navigate the most important moments of their healthcare journeys.

While we have grown to be the No. 1 agency in our industry, at heart we’re still a startup. It’s that energy and spirit of innovation that allows us to create bold and meaningful “health media firsts” for our clients, and to do it all with #phmlove.

Job Description

As the

SVP, HCP Media Client Lead

provides leadership across a single large client or a group of smaller clients. You will be the HCP expert for this client group and team and is responsible for the quality of work produced by the cross-functional teams, maintaining strong client relationships, and driving organic growth on their assigned accounts.

This is a hybrid role, requiring three days in-office each week. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.

Knowledge

You will bring deep Pharma media experience across a diverse set of conditions, disease states, and audiences (DTC, HCP, Payer, etc.)

You will bring perspective beyond Pharma to bring best practices for media across audiences and channels (e.g. CPG, retail)

You understand the total marketing process and the strategic role of media

You will provide insights on industry trends and client’s business

You will contribute to thought leadership in the form of POV’s, articles, interviews, etc. in the trades or at conferences

You will proactively self-educates on PHM, Publicis Groupe, and client business functions, capabilities, tools, and processes

Managing and Leading Others

Your responsibility will be to build trust, model inclusion, and show respect for all employees

You will actively listen to resolve issues and identify opportunities

You will exert lateral influence to manage cross-functional teams

Provide communication on business initiatives and client requests

Ensures teams are properly trained on tools and processes

Drives adherence to PHM processes and best practices

Participates in formal development process, including performance management, goal-setting, mid- and yearly reviews, and coaching

You will nurture and develop mid-level talent on assigned accounts

Strategy & Account Management

You own the overall media strategy, approach, and plan on each account

Owns strategic questions and concerns related to the client’s media efforts

Collaborates with internal cross-functional leaders to ensure strategic alignment of deliverables with client needs

Represents the interests of cross-functional teams in client and agency partner meetings where those teams are absent

Pushes for continuous improvement of self, team, and client deliverables

Provides a point of escalation

Monitors team pacing to ensure profitability

Organic Growth and New Business

Assists in setting organic growth goals

Drives adherence to organic growth roadmaps and business plans

Refers new clients to PHM

Volunteers for pitch teams, task forces, side hustles, etc.

Encourages team to incorporate new agency initiatives into recommendations

Identifies opportunities to upsell and cross-sell to existing clients

Scopes client work with Client Operations partner

Client Service

Responsible for relationships with clients and agency partners

Conveys passion for clients and their businesses

Works with clients to shape their marketing priorities

Models outstanding client service for team

Drives professional, impactful standards within team for all written and verbal contact with clients; ‘gold-standard’ writer and presenter

Serves as point of escalation for client concerns

Qualifications

12+ years media experience

3+ years HCP experience

6+ years management experience

Proven ability to manage people (mentoring and developing) and projects

Proven ability to earn the respect of clients, internal partners, and peers

4+ years cross-channel media knowledge

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: (($200,000)) – (($240,000)). This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

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